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Beoordeeld met 5 van de 5 sterren

I switched from Lodgify which was a good platform but significantly more expensive. Thus far, I have not noticed any difference in a lack of services available. Hostex thus far has been a win for me.... Toon meer

Beoordeeld met 5 van de 5 sterren

Works Perfect for both single and multiple rentals. Intergrates seemlessly with Airbnb, booking.com., PriceLabs etc. Support is very helpful, always finds a solution and answeres very quickly.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ho provato tantissimi Channel Manager nel corso degli anni, ma devo dire che Hostex si posiziona tranquillamente sul podio. È estremamente facile da utilizzare, completo in ogni sua funzione e con u... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

After looking into various options for property management software Hostex was the best value. The interface is clean and the customer support is efficient. The direct booking website is very ba... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf
  2. ook in
  3. Appartementverhuur voor korte termijn
  4. Business to Business-service
  5. Vakantieaccommodatie
  6. Vakantiewoningverhuur

Geschreven door het bedrijf

Hostex is an all-in-one property management system (PMS) built for short-term rental hosts and property managers. As an Airbnb Preferred Software Partner, Hostex connects seamlessly with Airbnb, Vrbo, Booking.com, Expedia, Agoda, Trip.com, Houfy, and other major booking platforms, allowing you to manage calendars, reservations, guest communication, and daily operations from a single dashboard. Powered by AI and smart automation, Hostex helps you eliminate repetitive work and save hours every week. Automate guest messaging, triggered notifications, review requests, check-in instructions, calendar synchronization, and cleaning coordination while delivering a faster and more consistent guest experience. Hostex includes everything you need to manage and grow your vacation rental business. You can synchronize listings, availability, reservations, and rates across multiple OTAs in real time to prevent double bookings. AI-powered messaging automatically responds to guest inquiries, answers common questions, and sends personalized messages throughout the guest journey. Triggered message workflows help you send reminders before check-in, during the stay, and after check-out. Automated reviews allow you to request, publish, and respond to guest reviews with minimal effort. Managing operations is just as easy. Hostex automatically creates cleaning tasks based on reservations, lets you assign work to team members, and keeps everyone aligned with shared calendars and task tracking. To help you reduce OTA commissions, Hostex includes a built-in direct booking website builder. You can create a professional booking website without coding and publish your listings to Google Vacation Rentals to attract more commission-free reservations. Hostex also integrates with leading smart locks, dynamic pricing tools, guest screening services, cleaning platforms, smart sensors, payment providers, and many other vacation rental solutions, giving you a fully connected management ecosystem. Powerful reporting tools help you monitor occupancy, revenue, ADR, and other key performance metrics. When you’re away from your desk, the full-featured Hostex mobile app lets you manage your properties anytime, anywhere. Whether you manage one property or hundreds, Hostex helps you automate operations, save time, increase direct bookings, and deliver exceptional guest experiences. Hostex offers one of the industry’s most competitive pricing plans, starting at just $4 per room per month after a 15-day free trial.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

283 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(283)

164 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Hostex Provides A Solid Service

Hostex provides a good rental management platform. They have good customer support and a solid product. There are a few challenges like VRBO changing their login method so I have to keep Hostex and VRBO open in a browser to maintain the connection. Also I'm still working to get the self-hosting site up and running, but overall it's been a good experience.

28 februari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thank you for your feedback! We’re glad to hear you’ve had a positive experience with Hostex.

Regarding the VRBO connection: once you’ve completed the connection steps, you can close the browser tabs. The connection will remain active as long as you don’t log out of your accounts. There’s no need to keep the pages open continuously.

If you need any assistance, please don’t hesitate to reach out—we’re happy to help!

Beoordeeld met 5 van de 5 sterren

Still learning the soft

Still learning the soft, but the support is good and prompt to push you in the right direction. Price is very good.

26 februari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thank you for the feedback! We're glad the support has been helpful as you explore Hostex. Let us know if you have questions along the way!

Beoordeeld met 5 van de 5 sterren

Polite

Polite, helpful, kind, quick and detailed response, normally within minutes.

26 februari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thank you so much for your kind words. We're happy to help and will be there whenever you need us.

Beoordeeld met 5 van de 5 sterren

Hostex is great value for money

Hostex is great value for money, easy to use and custumer service answers super quickly everytime I have a question.
My only comment is the reporting & metrics isn't very easy to read and is lacking a few tools.

26 februari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thank you for your detailed review and for recognizing the value! We truly appreciate your feedback.

Regarding your note about the reporting and metrics, our customer support team has already reached out to you to follow up and better understand your specific needs. We're committed to continuously improving the platform and appreciate you taking the time to share your insights.

If you have any further suggestions, please don't hesitate to let us know.

Beoordeeld met 5 van de 5 sterren

The makers of Hostex clearly put a lot…

The makers of Hostex clearly put a lot of effort into their UI/UX. Very quick, helpful and knowledgeable customer support. The PMS does everything I need. Only thing missing for me personally is the ability to create buffer days for booking platforms that don’t natively support this in their API (such as booking.com). Would be great if this could be supported in the future - Hostex promised to look into that. Overall very good value for money.

12 februari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thank you so much for taking the time to share your experience with Hostex. We truly appreciate your kind words about our UI/UX design, customer support, and the overall functionality of our platform.

Your note about buffer days for Booking.com and other platforms without native API support is a valuable suggestion, and we’ve already shared this feedback with our product team to explore implementation possibilities.

Thank you again for your support and for choosing Hostex to help manage your vacation rental business. We look forward to continuing to serve you and enhancing your experience further.

Beoordeeld met 5 van de 5 sterren

Overall

Overall, we are very satisfied with this management platform. The information is clear, the design is simple, and the workflow is generally intuitive. One of the best new features is the Host GPT, which adds real value and makes daily operations easier.

That said, there are a few areas where improvements would make the experience even better. On mobile, tasks could be more visible in the calendar view. The current UI can be hard to navigate at times and occasionally feels laggy. When adding photos, the upload does not always register properly, which can be frustrating.

Regarding Host GPT, it would be amazing if there were more customization options. For example, being able to set a formal message style with proper spacing and an automatic closing such as “Best regards” would be extremely useful for automated tasks.

Another important improvement would be task scheduling flexibility. Currently, tasks can only be set for check-in day, check-out day, or before check-in. It would be very helpful to allow tasks to be created during the guest’s stay, for example for collecting city tax or handling mid-stay duties.

Overall, it’s a strong platform with great potential, and with these refinements, it could become even better.

10 februari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thank you so much for taking the time to share such detailed and constructive feedback. We're delighted to hear that you're generally satisfied with the platform and truly value your recognition of the AI auto-reply feature's contribution to your daily operations.

Regarding the mobile experience improvements you mentioned, your input is invaluable, and we are continuously optimizing our app's performance.

About your suggestion on formatting HostGPT's auto-reply messages, we've forwarded it to our product team. If you'd like to add a closing phrase (like "Best regards") to your messages, you can use the Teach AI​ feature and simply instruct HostGPT in natural language to do so.

For task management, in addition to automatically creating cleaning tasks on check-in/check-out days, you can also manually create any task for a specific reservation. For detailed steps, please refer to: https://hostex.io/help/manage-cleaning-tasks/

Thank you again for helping us improve. We're committed to evolving our platform to better meet your needs.

Beoordeeld met 5 van de 5 sterren

I have used several different PMS tools…

I have used several different PMS tools with various clients and this is up there with some of the best It is easy to get started but what sets it apart is the support. The chat support is always there when I need it and the team are so helpful. For the price it is excellent value

1 februari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Your recognition means a lot to us, especially coming from someone with experience across multiple platforms. We've always believed that truly reliable support is what makes a difference, and we're proud that our team has been there for you.

Beoordeeld met 5 van de 5 sterren

New user here - Impressive!

New user here, and so far impressed. Clean intuitive platform, prompt response to questions over chat, and great value in price considering the feature set. Sync working perfectly with Airbnb. A good investment.

4 februari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thank you for sharing your positive experience! We're delighted that you find Hostex intuitive, responsive, and valuable. It means a lot to our team. We're here to help you grow!

Beoordeeld met 5 van de 5 sterren

its easy to use

its easy to use, simple but effective, and well priced. nothing fancy but just straight forward for what is needed

5 februari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thank you for your honest and thoughtful feedback! We believe simplicity and reliability are exactly what a good PMS should deliver, and it's wonderful to know we're hitting the mark for you.

Beoordeeld met 5 van de 5 sterren

Excellent Service from friendly people

We have been using Hostex for a few weeks now, to manage our holiday lets and this is the first PMS we have tried. We are very impressed at the value for money Hostex provides and it is relatively intuitive and even if we get stuck setting something up, their online help is instant and they always have the answers. I truly recommend Hostex to anyone looking for a PMS - it integrates well with all the platforms and third parties and the support is exceptional - I just hope it stays this way!

4 februari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

What wonderful feedback, thank you! We’re so glad you’re enjoying Hostex, especially as your first PMS. Your words mean a lot to us, and we’re committed to keeping that same responsive, reliable experience as we move forward. We’re here anytime you need us!

Beoordeeld met 5 van de 5 sterren

Affordable, helpful, recommended

So far my experience has been great! There is a learning curve but overall it meets my needs without the huge price tag. The support has been very helpful and speedy through the chats. I would recommend!

4 februari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thank you for the recommendation! We're so glad Hostex delivers the right balance of features and value for you, and your recommendation means a lot to us.

Beoordeeld met 4 van de 5 sterren

The pricing is fair for the features…

The pricing is fair for the features offered, which is extensive for a PMS at this cost tier. I am looking forward to improvement on some of the current offerings, as there are a few limitations to the current features that limit their use in ways that are just short of what I'm personally looking for, but again, the price is fair for the generous features included so I have remained loyal in hopes for future improvements and additions, since currently theres not much room for customization or workarounds.

3 februari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thank you for your thoughtful feedback. We appreciate your recognition of our value and your loyalty to Hostex. We are always striving to improve, and we would love to learn more about the specific limitations you mentioned so we can better address them in our future development. If you're open to it, please feel free to share your detailed thoughts with us directly at contact@hostex.io — we truly value your input.

Beoordeeld met 4 van de 5 sterren

The app is straightforward and once you…

The app is straightforward and once you get used to it has a lot of features that can be used to customize your data and metric

2 februari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thank you for your kind words! We're thrilled you're enjoying the app's intuitive design.

Beoordeeld met 5 van de 5 sterren

Everything works great

Everything works great
also budget-friendly
I've decieded to stick with hostex

31 januari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

We're thrilled to hear that you're happy with Hostex. It's a pleasure to have you as part of our community!

Beoordeeld met 5 van de 5 sterren

Very responsive customer service and…

Very responsive customer service and easy to migrate from other PMS system. Of course very competitive pricing. It will be nice to get the same level of support over weekend, felt the response time was a bit slow.

30 januari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thanks so much for your kind words! We're so glad you found the migration easy and our pricing competitive. We truly appreciate your suggestion about weekend support – it's a priority for us to level that up, and we're on it!

Beoordeeld met 5 van de 5 sterren

Great Software

Great Software, they fix everything and take the feedback very closely.

14 januari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thank you! We're committed to building the best product with our users, and all feedback keeps us motivated.

Beoordeeld met 5 van de 5 sterren

One of the best PMS I've tried so far

Simple and responsive interface, good support and competitive pricing.

It would be nice if they also covered the expense part.

25 januari 2026
Review zonder uitnodiging
Logo Hostex

Antwoord van Hostex

Thank you for your positive feedback and your suggestion regarding expense tracking!

To clarify, Hostex does support recording expenses — you can log transactions for specific reservations or properties directly within the system. For details on how to use this feature, please refer to our help article: https://hostex.io/help/record-transactions/

If this doesn’t fully meet what you had in mind, we’d love to hear more about your specific needs. You can tell us via online chat. Your input helps us improve!

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