Howards Motor Group Reviews 1.034

Excellent service from Chris Cseri at the dealership. Excellent vehicle and support

My wife and I were on holiday in cheddar and we had been searching for an electric vehicle to suit our needs, we have already had a couple of electric cars but wanted something more comfortable SUV like, after narrowing it down, we were looking for a Peugeot e3008, we went along to the Weston-super-Mare branch to see if we could at least have a sit in one, we met Matt Huxtable who opened up a demonstrator car for us and even let us have a drive in it, it was lovely and we wanted one, although we couldn’t afford the price of a brand-new one and they didn’t have one in their branch they located one for us, I said to Matt I don’t know how we’re gonna be able to buy this because we live in North Norfolk and he said don’t worry if it’s what you want. I’ll get it delivered to you. I can honestly say this is the best experience of buying a car we have ever had. Matt is an absolute gentleman and true to his word a week later the car was delivered to our driveway and our exchange was taken back. The car is fantastic. If any of the managers from Howards are reading this please thank Matt for his devotion and care.
Terry@Cheryl McDonald

Having the need to change my car after 6 months I returned to Alisia at Suzuki for advice. She was very very helpful to me and was able to sort me another car. She is so professional in her approach both to myself and to the company. Thank you so much. Will see you when next change occurs. Alan Loveridge

From start to finish, we were looked after through the whole process. Howard’s is somewhere I felt in safe and trusted hands regarding costs, features and, in particular, value for money. They were upfront about commissions and offered beneficial add-ons.

We have had Kia cars for a number of years and was unsure how things would be when Howards took over the dealership. What can I say, we went to the showroom yesterday and we always see Carl. What a great chap he is, he was very thorough and spent quite a lot of time with us sorting out what was best for us. Highly recommend Carl and Howard's including the service department too.

I would like to thank jess Smith for her professional approach and sorting out the right vehicle for us.
She even came in on her day off and met us at the Yeovil branch. I was happy with the way she dealt with the changeover and she made sure the vehicle was ready and everything was done as agreed.
I would definitely recommend Howard's group at Taunton.

What made my experience with this group good was they actually listened to what I wanted from my next car , how much I was wanting to pay for it . The advisor was very helpful, professional, he took me through all the options I could choose from and what additional things that were available. He came up with the car that I purchased, went through all the things I needed to know, after having a test drive with my , son I knew this is the car for me. The sales person was Bradley Bailey , he was very informative about everything I needed to know, he was a good sales person,and I would say an asset to the company, When I collected my car car Bradley was on holiday, so I was looked after by Simon , he too was very helpful and took me through everything. All the staff there are very professional,polite, and make you feel important and valued, it made my experience with them very pleasant.

I visited Howard's KIA to book a service.
But unfortunately had to have many visits to the dealership due to miner problems that cropped up from this, also the expected help and attitude from the service reception team was not up to the normal standard,
But this has now been resolved by the service Manager.. thank you Howards

The team at Peugeot are absolutely fantastic especially Sam & Greg nothing was too much trouble. Cannot recommend these guys enough great customer service. Was so impressed my mum & aunty also bought cars from them and received the exact same high standard of customer care as I did. You're both a credit to the company!!!!

Really good communication. Very clear about what's needed and costings, before you go ahead with work. Very efficient and thorough as always.
Thanks.

Elisha was friendly, informative and polite. She made the part exchange and aftercare very easy. I found the transaction very uncomplicated and I would go back if I want to buy another car in the future.

Excelent customer service. The person who helped me was Sam! Always open to answer my questions, kind, and very friendly. I will back for sure

Excellent service. Sam was so helpful and not at all pushy, very knowledgeable about the cars I was considering. I am really pleased with my purchase. Nice to know I can contact him with any questions if needed too. Many thanks.

Brilliant service from Steve, we felt really looked after and he even chucked in a few unexpected extras and surprises for us. Really happy with the whole experience of purchasing a vehicle at Howard's.

What a wonderful experience I’ve just had again, and again etc., with Howard’s Dorchester. I’ve just picked up my sublime Hyundai Ionic 5 N Line.

Everything and I mean everything has been beautifully explained and explained again very patiently as well as captured video for my review as needed by their very patient and empathic Sales Executive Elliot Rosstier. He has been with me holding my hand through the whole process of choosing and explaining the car to me since this is my first Electric vehicle.

Thank you Howard’s, Hyundai and Elliot for making my otherwise uneventful existence very eventful as I drive silently down the road looking at the very envious looks of other drivers and pedestrians alike.

Had an issue with my car and Chris the service manager and Shane stepped up and got car into the workshop great service.

Really pleased with the new T03. Exactly what was needed. Throughout the process of getting the car Brad has been extremely helpful and responsive.
Cracking little car!!

The second time we've bought a citroen from taunton howards and the high standards are still the same a special thanks to simon who sold us a C3 aircross and went beyond my expectations in looking after us

Thank you Ed. After a bad month with another car company spotted a nice C3 and within a week I had enquired, viewed and collected a lovely looking car. It was so easy and straightforward Ed certainly knows his stuff. I will definitely be recommending Howards Motor Group after this experience.

Excellent service and no hard sell. The sales person Sam Monroe was very pleasant, calm, helpful and answered all my questions about the vehicle. This helped me make an informed decision about purchase. The personalised video was a nice touch and something I will refer to in the future. I am confident that if so need any further information Sam will provide this and reassure me!