Howards Motor Group Reviews 1.034

We called into Howards Hyundai WSM, to look at their selection of Tucson's. We got chatting to Sam who seemed a good genuine guy and not giving us any hard sell tactics we eventually decided to purchase the vehicle we liked.
We arranged to collect the car the following week.
To sum up,we had a first class service from Howards and we wouldn't hesitate to purchase from them again, in the future.

Fantastic service. After many visits to various dealerships due to a new experience of buying an electric car, Martin Joseph from Howard’s Peugeot Taunton was extremely informative and made this whole experience of buying a new car a pleasure. Martin was Incredibly helpful and went above and beyond to help with this. Would highly recommend if you are looking at buying a Peugeot and moving forward to changing to electric. After sales just as good. Thank you

Happy owner of a new Nissan X-Trail bought from Harvey at Howards. Saw an offer online and popped into the Dealership on a Sunday. Harvey was able to find us the right model in my preferred colour at the online offered price and we sorted my trade-in and the purchase within an hour. It arrived at Howards on the Friday and I picked it up the following Thursday. Harvey kept me informed throughout the process and couldn't have been more helpful in all our meetings and the handover. I had my previous X-Trail serviced at Howards for the past 7 years so I knew how good their service is, but this was the easiest car purchase I have ever had.

Another 5* review for Toyota WSM. This is the third car we've bought. Big shout out to Sam May for his professionalism, knowledge and patience in guiding us through the process.

Bought my second Hyundai Kona from Kieran as expected he was very helpful with the smooth sale and very generous knowledge of the vehicle. Would recommend

Sam welcomed us on the forecourt, enquired if he could help and showed us the various models, very helpful and unhurried with no pressure whatsoever. He then asked us inside to show us the various specs available, to find out which car suited us the best for our needs. We were offered a test drive and after, we discussed finance options with Damon involved. He was excellent at explaining the various options, again with no pressure to purchase.
We came away thinking ‘if only all car dealerships were this good’. After a good night’s sleep, we returned to purchase our new car and would recommend anyone to go to Howard’s at Weston-super-Mare.

What can I say huge thank you to the manager the viking sam the giant and sophie amazing service tolerant of me being such a dinosaur when it comes to settings etc had no clue about petrol hybrid and now it's all been explained they went above and beyond and I'm loving my new juke hadn't dissapointed

Really great service from Steve and Damon at Howards Hyundai in Weston-Super Mare last week. Visiting on the Monday I explained I needed a new family car for my wife that week. Between them they talked me through the options, arranged for me to test drive a vehicle and put together a deal that afternoon including my part- exchange. As it was late in the day Steve called me (on his day off) the next day to talk through the paperwork and ensure all my questions were answered. I was able to pick the car up on the Friday and Steve spent time with my wife to ensure she was completely comfortable with all the features of the car.

A faultless customer experience from start to finish.

Have received excellent customer service from Paul in Citroen parts. Very professional, courteous and went above and beyond what I expected to help me with a spare key I wanted cut for a classic Citroen. Thanks again.

Sam and the team were brilliant today. Love the company and lovely experience. Very happy customer. Would recommend highly!

Fantastic customer service from Sam and Damon. Really helpful and went above and beyond to give us a deal that worked for us. 100% would recommend.

Was very happy with the delivering of my car driver was very helpful and friendly would highly recommend them

Just bought a car from howards Peugeot marcos was my sales rep he was very knowledgeable about the car i wanted very helpful and not pushey. He took a video of the car and all it's functions which was very helpful highly recommended

I’ve visited many car dealerships in my time but never have i experienced the supreme level of service like I have received today. So professional, their knowledge and helpfulness was second to none. Special mention to Stephen, Simon and Damon.

Amazing experience today thank you Steve all that time spent with us pays off thank you for time and good deal we had and look foward to future purchases

An excellent visit to Hyundai Taunton for our first service. We’d arranged to be there at 8 with our i20. Excellent experience all round, including lovely sitting area with drinks and biscuits on tap. This was followed up with a video of our service plus a phone call from Dan to check we were happy.

a very positive experience buying from this dealership. i am new to electric vehicles, but all the issues were explained very clearly by nick watts, who was extremely efficient and pleasant as well as knowledgeable and professional. highly recommended

I had my car pre-booked in for an MOT(which this was done with ease), on arrival I was greeted by a member of staff (Joe, I think), who was very friendly & polite. He asked if I was waiting or if I wanted to come back in about an hour? He told me once I’d come back to sit in the (comfy) waiting area & to help myself to a drink.
Once the MOT was complete a member of the workshop team, came through to me, Offering to show me the work completed, and explaining in depth the whole project.
I returned to the waiting area, 15mins later & my keys were brought to me, as I went outside I saw they had given my car a clean.
Very impressive experience, would highly recommend to friends and family.

Buying a nearly new used Hyundai from Howard’s Group, Taunton very easy process thanks to sales person Kieron Murphy. Very reassuring, knowledgeable, nothing too much trouble. No hard sell !

Great service from Steve, buying a used car with the dealership. All questions were answered straight away and there was no pressure to buy on the day.