The entire team are fantastic and always supportive and flexible with appointments. We are delighted to have built a strong relationship with HRV Group and find their service to be leagues above any... Toon meer
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The engineer arrived on time and was straight up into our loft to replace the filters, which were filthy. He then cleaned all 10 air ducts in the flat, which, at the front, faces the A406 linking Nor... Toon meer
Impeccable service from start to finish. They installed an HRV system on a trickey project and were helpful and problem solving throughout. Highly reccomend.
Chris was our HRV specialist who was very good. Friendly, accommodating and thorough - both in maintenance and explanation. He brought all the right kit, came prepared, inspected every air vent (both... Toon meer
Bedrijfsgegevens
- HVAC-installateur
- Airconditioning aannemer
- Airconditioning reparatieservice
- Luchtfilter leverancier
- Ventilatiekanaal schoonmaakservice
- Ventilatiemateriaalfabrikant
Geschreven door het bedrijf
Specialist Ventilation and Air Conditioning Installation, Servicing and Maintenance contractors for your home and office. Experts in all systems including extractor fans, central extract (MEV), heat recovery (MVHR), in room or central air conditioning units - experienced with all makes and models and service partners for market leading manufacturers. Comprehensive service packages and prices available.
Contactgegevens
13 Market Road, , TW9 4LZ, Richmond Upon Thames, Verenigd Koninkrijk
- 0330 223 4180
- enquiries@hrv-group.com
- hrv-group.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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The service engineer polite, helpful and thorough
The service engineer was so helpful in explaining a few features on the system.
Very polite and thorough.
Absolutely brilliant
Absolutely brilliant from start to finish and beyond. I had an old MVHR unit which was noisy and old and HRV were fantastic in responding to my query, suggesting a better alternative, which is incomparably better and quieter. Larry, the engineer, was superb during installation and even afterwards when I had a follow-up query, when he called me back quickly. Everyone at HRV has been just brilliant. Thank you and much recommended.
Your were on time and just got on with…
Your were on time and just got on with the job in an effective and efficient manner. You also told me what you were doing and ensured we were happy with the service of our home ventilation system.
On time Professional Service
On time. Pleasant and knowledgeable engineer. Quick and efficient process.
MVHR Annual service
We booked an annual service for our MVHR. Dexter was friendly professional and efficient.
Excellent MVHR Service – Highly Recommended
I recently had my MVHR system serviced and had a great experience. The booking process was easy and the engineer arrived on time. He was polite, friendly, and clearly knowledgeable.
The service was carried out professionally and thoroughly. He also took the time to explain how to use the system efficiently and get the most out of it. Before leaving, he recommended when the next service should be and highlighted a couple of things that may need attention in the future.
Overall, a very professional service and I would happily recommend them.
Engineer was really helpful
Engineer was really helpful, gave me advice and tips and was very polite.
You could have let me know when your…
You could have let me know when your engineer missed the appointment. I know it was not his fault.
I am very satisfied with the engineer…
I am very satisfied with the engineer who came to serve on that day.
Did not show up to agreed appointment
Did not show up to agreed appointment. no communication to the faliure.
Dexter, very thorough and pleasant
Dexter was very thorough in servicing our Ventaxia system. He patiently explained everything to us - and cleaned up after himself! And very pleasant to deal with.
The company didn’t supply him with the right size of replacement filters -not his fault - so he’s getting them posted to us and showed us exactly how to replace them ourselves.
Ali was excellent
Ali was excellent, so helpful and knowledgeable. I have been living with a horrid noise and after his service, this has completely stopped and it’s now running smoothly. Thank you Ali for such good work.
Professional engineer & the way he…
Professional engineer & the way he explained & advised
The chap explained how I'd been using…
The chap explained how I'd been using the system incorrectly which was really useful. He was also very handsome. Thanks
Disappointing considering alternatives
Long waiting times for assessment and repairs
Expensive with respect to competitors
Installed ventilation system, more powerful than required driving up costs
Most importantly, our ventilation system did not properly work after the expensive repair forcing us to start yet again the painful process of rebooking for assistance
Will definitely use again
Sid was great - arrived early but waited til I was ready for him, explained everything he was doing, offered advice on how to use my ventilation system better. Will definitely use again
Everything was done professionally
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