Hi, I’ve ordered around six bras from your TikTok Shop, and unfortunately three of the six have had the underwire come out. It’s really frustrating because I’ve spent a lot of money with you and... Toon meer
Bedrijf heeft geantwoord
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I initially ordered 4 bras in what I thought was my size, but unfortunately they were too big. This was my mistake, not HSIA's, as I assumed that after losing a bit of weight, my bra size probably had... Toon meer
Bedrijf heeft geantwoord
J’ai reçu trois soutien-gorge que j’adore. Ajustement parfait, grande qualité du tissus, très,très féminin, enfin impeccable. J’ai recommandé votre site à mes amies et les femmes de ma famille. Vraim... Toon meer
Bedrijf heeft geantwoord
When my order wasn’t delivered the first time, I was worried they wouldn’t follow through. But their customer support was excellent and they replaced them right away and required verification of deliv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over HSIA
Geschreven door het bedrijf
At HSIA, we understand how challenging it can be to find the perfect fit for your lingerie. That’s why we specialize in designing bras specifically for women with fuller busts. We focus on delivering the perfect balance of comfort, support, and style, ensuring that every product meets your needs. With our expertise, you can trust that you’ll enjoy a flawless fit and unparalleled comfort every time. At HSIA, we are committed to helping you feel confident, comfortable, and fully supported.
If you have any questions about your order, shipping, or need assistance with returns or exchanges, or if you’d like to share any feedback or suggestions, feel free to contact us at service@hsialife.com / hsialife@outlook.com.
Contactgegevens
348 Kwun Tong Road, 6/F, Manulife Place, Kowloon, 999077, Hongkong, Hong Kong
- service@hsialife.com / hsialife@outlook.com
- hsialife.com
3,9
Goed
317 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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The bra was very comfortable and…
The bra was very comfortable and delivered timely. I hope to order more.
11 maart 2026
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
The designs of these bras are beautiful…
The designs of these bras are beautiful and checkout was very easy. Delivery was very quick and on time. Packaging was great. Thea bras fit very well especially the cup. The band around the bodice is nice and wide so it reduces e the back fat situation. My only complaint is the underwires are super uncomfortable under the arm. I’m a size 14 and have a little extra underarm crease and it’s super painful.
3 maart 2026
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such thoughtful and detailed feedback—your words truly mean a lot to us.
We are truly delighted to hear that you found our designs beautiful, the checkout easy, delivery quick, packaging great, and that the cups fit you well. It also warms our hearts that the wide band helped reduce the back fat situation—that's exactly the kind of comfort and support we strive to provide.
However, I am truly sorry to hear that the underwire feels super uncomfortable under your arm, especially given your underarm crease. That pain is not something we ever want any of our customers to experience, and I sincerely apologize for that.
Please know that we offer free returns and exchanges. If you are not completely satisfied with the fit or comfort of your bra, you are very welcome to contact us to process a return or exchange. Your comfort and happiness are our top priorities.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We're deeply grateful that our designs resonated with you in such a meaningful way. It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong—this is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can't wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance—especially regarding the underwire discomfort or a possible exchange—please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
I wasn't expecting this,but everything…
I wasn't expecting this,but everything went very timely and smoothly.I was really impressed.
The quality and the comfort of the merchandise really surprised me.Now I am only wearing HSIA .
Thank you
3 maart 2026
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
very easy to deal with
3 maart 2026
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
I received the wrong size product
I received the wrong size product, and it seems impossible to simply exchange the product. I haven't received any response from customer service to even begin the process. Make returns and exchanges simple.
3 maart 2026
Antwoord van HSIA
Dear Customer,
Thank you for your feedback, and I am truly sorry for the frustration you've experienced.
I sincerely apologize that you felt you received no response to your inquiries about exchanging the products ordered in the wrong size. Please allow me to clarify – we did send you emails regarding your exchange request. It is very unfortunate that you did not receive them, and I am deeply sorry for that.
To make things right, we have resent the emails as you requested. To ensure you locate our communication, we kindly ask you to:
Check both your inbox and spam/junk folder for emails from HSIA Lingerie Customer Service
Directly search using our email address: service@hsialife.com
We truly regret the trouble this has caused you. Thank you for your patience and for choosing HSIA. We hope to serve you better going forward.
Sincerely,
HSIA Customer Service Team
Happy repeat customer
I have huge , heavy breasts and your bras always fit and they dont look like grandma bras
1 maart 2026
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
Great bras, shame about the courier
The products are incredible especially the minimizer bra, but the Fin Mile courier they use are unreliable.
27 februari 2026
Review zonder uitnodiging
Antwoord van HSIA
Dear Customer,
Thank you so much for your kind words about our products—especially the Minimizer Bra. We’re truly delighted to hear that it met your expectations.
At the same time, we’re very sorry to hear about your experience with Fin Mile. We completely understand how frustrating unreliable delivery can be, and we sincerely apologize. Your feedback is important to us, and we have shared it with our logistics team as we actively review and improve our shipping partners.
If your order was affected or you need help with a delivery issue, please don’t hesitate to contact us. We’ll do our best to make things right.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
Hsia bra review
Have ordered in the past and my wife loves your bras. She tells me they fit great and give great support. I only wish you had a better tracking system. Maybe have a warehouse in the U.S.A. that has the product for faster delivery and easier tracking capabilities.
7 maart 2026
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
This brand has been around for many…
This brand has been around for many years and has an excellent reputation, was so happy to know i can order online and delivered to me without leaving my lounge chair, so many varieties as would suggest
all my purchases,true to size for the more buxom of us,thank you
6 maart 2026
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
Bra Win for Big Chest
These bras are the BEST for bigger chested folks. They’re so comfortable and is the only bra I haven’t immediately taken off once home. Their shipping is fast and their customer service is awesome!
3 maart 2026
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
These bras are amazing
These bras are amazing. I am usually a 38 DDD/F depending on the bra and i wear a 38DDD in the minimizer. Makes my boobs look smaller and a very comfy bra
4 maart 2026
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
They went above and beyond
I needed a different size than ordered and Hsia worked with me to get me the new size to ensure a perfect fit....and then let me return my purchase that didn't fit.... awesome customer service...great bra quality and fit ..thank you Hsia
9 februari 2026
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
Antwoord van HSIA
Dear Customer,
We’re truly sorry to hear that you haven’t received your order. We can understand how frustrating and worrying this must be, and we sincerely apologize for the inconvenience this has caused.
After checking, our records show the package was delivered on March 5. We know this may not resolve your concern, so we would like to help you locate it. Please kindly try the following steps:
Check with family members, friends, or colleagues who may have accepted the delivery on your behalf.
Ask your neighbors, as carriers occasionally misread house numbers.
If the package still cannot be found after checking, it may have been misdelivered or taken after delivery. In that case, please contact us directly at:
📩 service@hsialife.com
📩 hsialife@outlook.com
Please include your order number so we can personally follow up with the carrier and work with you on the next steps.
We value your feedback and are truly sorry for the inconvenience. Thank you for giving us the opportunity to make things right.
Warm regards,
The HSIA Team
Antwoord van HSIA
Dear Customer,
Thank you for taking the time to share your honest feedback. We are truly sorry to learn that the bra did not meet your expectations in terms of quality, fit, and overall performance. Please accept our sincerest apologies for the disappointment this has caused you.
We completely understand your frustration—especially when a product does not live up to its description or the price paid. Your comments are extremely valuable to us, and we have already shared them with our product development team for careful review and improvement.
At HSIA, we stand behind the quality of our products, and we want to make things right for you. We offer free returns and exchanges, and we would be more than happy to assist you with a return, refund, or replacement—whichever you prefer. If you haven’t already, please don’t hesitate to reach out to us directly at:
📩 service@hsialife.com
📩 hsialife@outlook.com
Our customer service team is ready to prioritize your case and ensure a smooth and hassle-free process. We truly want to turn this experience around for you.
We value your feedback and are genuinely sorry for the inconvenience. Thank you for giving us the opportunity to make things right.
With gratitude,
The HSIA Team
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
J'ai reçu mes brassière asse…
J'ai reçu mes brassière asse rapidement. Le tissu est de qualité le maintenant parfait le confort excellent. J'adore j'en prendrais de toute les couleur
12 februari 2026
Antwoord van HSIA
Chère cliente,
Merci infiniment d'avoir pris le temps de partager un témoignage aussi touchant ; vos mots nous ont beaucoup émus.
Chez HSIA, notre mission a toujours été de créer de la lingerie qui permet à chaque femme de se sentir reconnue, soutenue et valorisée. Nous sommes profondément reconnaissants que nos créations aient trouvé un tel écho auprès de vous.
Cela nous va droit au cœur de savoir que notre engagement en faveur du confort, du maintien et de la conception sans coutures vous a aidée à vous sentir plus confiante et plus forte. C'est précisément pour cela que nous mettons tant d'amour et de soin dans chaque pièce que nous créons.
Merci de faire partie de la famille HSIA. Nous avons hâte de continuer à créer des modèles qui vous permettent de vous sentir confiante et rayonnante au quotidien.
Si vous avez des questions ou si vous avez besoin d'aide, n'hésitez pas à nous contacter à :
📩 service@hsialife.com
📩 hsialife@outlook.com
Avec toute notre reconnaissance,
L'équipe HSIA
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
Lovely bra very comfortable
Lovely bra very comfortable, easy to purchase. Quick delivery.
9 februari 2026
Antwoord van HSIA
Dear Customer,
Thank you so much for taking the time to share such heartfelt feedback—your words truly touched us.
At HSIA, our mission has always been to create lingerie that makes every woman feel seen, supported, and empowered. We’re deeply grateful that our designs resonated with you in such a meaningful way.
It truly warms our hearts to know that our focus on comfort, support, and seamless wear has helped you feel more confident and strong. This is exactly why we pour so much love and care into every piece we make.
Thank you for being part of the HSIA family. We can’t wait to continue creating pieces that help you feel confident and vibrant every day.
If you have any questions or need further assistance, please feel free to reach out to us at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
Not impressed with customer service.
Not very impressed with customer service. I have reached out three times over three weeks to try and receive a refund for my order as the bra’s do not fit even after using the fitting guide. Really need them to reach out and have this rectified.
17 februari 2026
Review zonder uitnodiging
Antwoord van HSIA
Dear Customer,
Thank you for letting us know, and I am truly sorry for the experience you have had. You should not have needed to contact us three times over three weeks, and I sincerely apologize for the delay and frustration this has caused—especially since the bras did not fit even after using our fitting guide.
We investigated and found that due to an email server configuration issue, some customers' emails were incorrectly routed to our spam folder. This was our mistake, and we take full responsibility. We are also working through a high volume of inquiries in the order received, which can cause delays, but please know that we are not ignoring you. We are committed to resolving this for you.
At your convenience, please send us an email with the following details:
Your order number
The email address used when placing the order
Once we receive these details, we will locate your order and promptly complete the necessary procedures and process for you. We will provide you with clear guidance.
Again, I am very sorry for the inconvenience. We value your feedback and appreciate the opportunity to make things right.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us directly at:
📩 service@hsialife.com
📩 hsialife@outlook.com
With gratitude,
The HSIA Team
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