HSL Chairs - Stockton-on-Tees Reviews 

Steph and John were very pleasant, polite and explained everything very clearly. There was absolutely no pressure. I was delighted to find an exact match to a rug. I would thoroughly recommend HSL.

Great service and choice of product. Very high quality. Delivery service was excellent.

From when I rang HSL to arrange a home visit, to Steph and John arriving with two chairs for us to try, all went very well. Steph and John were very helpful, knowledgeable and patient whilst we decided what to order. We now look forward to our new chairs being delivered. Thanks also for the little present of tea and biscuits!

We visited the showroom on Portrack Lane on two occasions and were impressed by the level of service and help we received. Today we ordered two recliner chairs and Steph and Luke talked us through the options, there was no pressure just every assistance to help us make the right choice. We would highly recommend this company and in particular this showroom and staff.

We visited HSL at Stockton today to purchase a recliner chair. We couldn't have been treated any better, the staff were very friendly, helpful, and couldn't do any more for us. We purchase a chair after much deliberation,( which must of been a trouble for the staff), we also purchased a pair of single beds
This was all done close to closing time but none of the staff were pushing to get us out, would highly recommend this shop if you require recliner chairs or beds.

The young ladies at the Stockton store were friendly, attentive informative and knowledgeable.
Such a change these days to get this level of customer service. Well done😀

Had John and Steph out today from HSL for my husband who needs a riser recliner chair they were so friendly no pressure whatsoever and very helpful we have ordered him a beautiful chair so happy with the service, would recommend this company in a heart beat.

Ian &Paul … the two delivery guys, went above and beyond to get my mattress to me ‘on time’…
Chantelle… from the office… was so incredibly helpful.
The ladies from the Portrack Lane Stockton branch, could not have been more sympathetic, helpful and accommodating.
I will certainly use this company (when the time comes) and recommend them to friends.
Thank you all.

Excellent service from start to finish
Wendy and John turned up at our house with a chair to try
They were very respectful, pleasant and friendly, my husband was not rushed and allowed time to try the chair, they made him feel at ease
Everything was explained carefully without being pushy
We were very pleased to order a chair for fast delivery and and look forward to receiving it on Monday
Thank you very much for such outstanding service

Fantastic service, patiently helped throughout trying all different chairs. Great customer service, made the experience fun. Wendy and Alli highly recommend

Upon entering HSL my wife and I were greeted by Allison asking if we would like a cup of tea or coffee and then was shown around the various reclining chairs, guiding us in the right direction for a chair that would be suitable for me and her guidance was a great help in choosing the chair that would be good for me an order placed and looking forward to a comfortable time ahead
David Gray

Ali & Steph provided great customer service during our visit. We tried out a number of chairs to find the correct size and did not feel rushed. We had arrived quite late in the day but they were happy to let us take our time with choices. While the chair is not the cheapest on the market, we went for the one with most features which should provide great comfort to my husband who spends most of his days in one chair. All in all a great experience done with the minimal of fuss. Chocolate biscuits were great.

Visited Stockton on tees HSL store today. Was greeted warmly by Steph. We were allowed to browse without being hassled. However, Steph and Alli were both on hand to answer specific questions we had about the product we were interested in. Great customer service from 2 ladies who were professional, warm and friendly. Would definitely recommend. Also HSL deliveries called within an hour of leaving the shop to arrange delivery in 3 days. Exceptional service.

Excellent service from Allison very welcoming and helpfull

Ali and Wendy were fantastic at the HSL
store in Portrack. Gave demonstration on a few chairs. Knowledgeable and very friendly.Made my mum feel at ease while trying out the chairs.
A very relaxed experience and a comfortable chair with delivery on Thursday within the same week which is brilliant and also a good price.
Will recommend HSL to family and friends.
Mrs D Walker.

Excellent experience from start to finish. Great welcome in the Stockton store.
Friendly, helpful staff putting us under no pressure. Our delivery team, Craig and Damo were brilliant. Friendly, ever so careful and left our new chairs perfect.

Excellent service from going into showroom five days ago to the delivery .
Two Stressless chairs delivered on time as promised placed in room no mess or packaging to dispose of.

Took elderly parents to Stockton shop to look for chairs today. Ali & Steph (who was training) were both amazing, understood needs of both Mam & Dad quickly, made them feel at ease, taking lots of time to explain the options of chairs on offer and what each could do, allowing them to time to try each so they could make the right choice. They worked out best deal and explained cost, delivery times etc…great service by two lovely, knowledgeable ladies would definitely recommend HSL Stockton to all.

Said what i wanted. Wendy sorted it. In and out of the store in 15 minutes, job done!

Great service from start to finish, Arrived on a very wet day and recieved a warm greeting and a welcome cup of tea and biscuits, no high sale pressure , and advice when needed, Arrived a week earlier than expected and delivered by Craig and Mark who were so helpful placing furniture and even putting replacements in conservatory