HS Walsh & Sons Ltd Reviews 

127
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I have bought casting supplies from H S Walsh. The quality is always excellent, and if I have any queries the staff answer the phones quickly and deal with things rapidly. Their casting flasks are hea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great, Fast delivery using Royal Mail! ( Thank God, not EVRI!!!) Please keep using Royal Mail!!! Ordered a Jewellery loupe and Hallmark book, both appear good quality! Interesting to now view th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A superb gemstone wholesaler .. very can-do and helpful team, with fast turnaround. A wide selection to browse on their online shop. It’s set up for my clients to browse too - as their prices display... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Needed advice re changes & standards of ring gauges & sticks. Walsh's staff went out of their way to provide full info. Then called me back as they had more advice. Exceptional customer service - rar... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenmateriaal leverancier
  2. ook in
  3. Gereedschapgroothandel

Geschreven door het bedrijf

H S Walsh & Sons have been a leading supplier of tools, equipment, clock and watch materials to the jewellery and horological trades for over 75 years. Serving clients from individual designer makers and independent retailers to large industry groups such as the Company of Master Jewellers, the Signet Group and Rolex, we are renowned for our excellent customer service. With branches in the Jewellery Quarter, Birmingham and Hatton Garden, London we are at the heart of the trade, offering person to person sales, backed up with help, advice and demonstrations from our knowledgeable staff, many with decades of experience. Our head office in Biggin Hill, Kent, supports our branch structure, handles our ecommerce through our website www.hswalsh.com and manages our corporate partner needs. We not only serve the domestic market but trade world wide, exporting to over 150 countries. We are proud to work with some key industry brands such as Durston, GRS, Bergeon and Horotec and are UK & Ireland agents for both Witschi Electronic AG horological testing equipment and Sunstone Orion laser and pulse arc welding machines. Biggin Hill: 01959 543660 Birmingham: 0121 236 9346 Hatton Garden: 020 7242 3711


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

127 reviews

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3 sterren
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1 ster

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4,8

Alle reviews

(127)

62 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very helpful advice and quick delivery …

Really helpful man in sales department helped me find the right pieces to mend my clock. It is working again now and I am delighted

14 november 2025
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Thank you for your feedback, very much appreciated.

Beoordeeld met 5 van de 5 sterren

Great website and easy to use

Great website and easy to use , helpful if I have any questions , and let me know if anything is delayed . Quick to post . I spent £500 over 40 years ago , I’m still using those tools today . What’s not to love 😃

17 oktober 2025
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Thank you for your amazing feedback and continued support, very much appreciated.

Beoordeeld met 5 van de 5 sterren

Best service provider

Genuine supplier and promt responsive. Best service

10 oktober 2025
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Thank you for your feedback, very much appreciated.

Beoordeeld met 5 van de 5 sterren

Ref Order No 32277 Loop end Mainspring

Ref Order No, 32277, Loop-end Mainspring, CM 3209.
Looking for a specific size of mainspring I was amazed at the choice held in stock and at very reasonable cost. My purchase arrived on time and in perfect condition. I am only too happy to recommend this company and intend to use again.

8 augustus 2025
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Thank you for your feedback, very much appreciated.

Beoordeeld met 5 van de 5 sterren

Silver plate repair solution

I had purchased a silver plated bracelet on a recent cruise and polished it incorrectly taking off the silver plate .. I found on this website a solution that adds silver back on to the base metal .. the base metal has to be brass or copper and after researching my bracelet found it to be brass. The product worked brilliantly ..saved me having to replace my bracelet at over £60.00 ., definitely recommend., Silver Solution Sheffco , 1x150ml - SF01A plating re-plating.. order was easy and delivered Royal Mail tracking and arrived on time .. very pleased .,

1 juli 2025
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Thank you for your feedback, very much appreciated. The product can be found on the link below.

https://www.hswalsh.com/product/silver-solution-1x150ml-sf01a

Beoordeeld met 5 van de 5 sterren

Great shop

Great shop, been coming here for 30 plus years. Friendly and knowledgeable staff and a great range of products.

15 april 2025
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Beoordeeld met 5 van de 5 sterren

Great Company

Great company, great staff. Can’t fault the service.

31 maart 2025
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Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Leo was fantastic at finding the spindles for a polishing machine that was on my wish list for a while. He kept me in the loop with regular updates and I was finally able to purchase my machine. True dedication.

28 februari 2025
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Beoordeeld met 5 van de 5 sterren

Replacement clock face and bezel

Order Numbers 0000587462-0000336106, refer.
I am attempting to clean up and repair an old Westminster chime pendulem clock. Due to an accident the bezel was broken. The clock face was in need of attention as was the movement. In the end my wife ordered a new glass bezel on Ebay as it turned out I ordered two different clock faces from HS Walsh and the glass bezel was also from HS Walsh. Both my wife and I were updated with information and eta of delivery and both arrived by Royal mail two days after ordering. All good, now to get to work..

23 februari 2025
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Thank you for your feedback, very much appreciated.

Beoordeeld met 5 van de 5 sterren

Kim was incredibly helpful and patient...

Kim was incredibly helpful and patient when I came to her for advice about wax working. She helped me choose the appropriate supplies and assured me to come back if I had any further questions. Excellent service!

20 februari 2025
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Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

I purchased a watch movement back in Nov 2024, but only got around to fitting it last week. When I came to fit the movement, the date register was not quite in the watch face window. I contacted the sales team, Paul was my contact, he had his team review the movement to ascertain if it was correct. Paul called me back to explain that they could not find a problem, however they would send me a new movement as a courtesy. Brilliant service. Will definitely use them again. AA+++

4 februari 2025
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Thank you for your feedback, very much appreciated. Glad to hear we resolved your issue.

Beoordeeld met 5 van de 5 sterren

Silver plating solution worked…

Silver plating solution worked instantly and perfectly had a watch spinning bezel piece with real diamonds that was faded from me using a wire brush on it thinking it was stainless steel and diamonds and had no way of making it back silver from brass until I found your solution Definitely recommend

11 januari 2025
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Thank you for your feedback, very much appreciated.

Beoordeeld met 5 van de 5 sterren

Quick delivery, quality item

I ordered a Bergeon watch crown winding tool online and it was delivered super fast the next morning. Well packaged and well priced, tool works very nicely. Thank you.

4 januari 2025
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Thank you for your feedback, very much appreciated.

Beoordeeld met 5 van de 5 sterren

I have used HS Walsh & Sons Ltd since…

I have used HS Walsh & Sons Ltd since 1961when I was an apprentice, always polite, pleasant and knowledgeable people to deal with. From 1961-2025. I cannot thank them enough for all that time. 👍🏴󠁧󠁢󠁥󠁮󠁧󠁿 Ron Clarke now retired.

6 januari 2025
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Thank you for your feedback Ron, much appreciated. Enjoy your retirement!

Beoordeeld met 5 van de 5 sterren

Knowledgeable and helpful.

I found what I needed on the website without any bother, then popped along to the Biggin Hill shop and collected my order. The staff were friendly and welcoming. A great place to get my watchmaking supplies. Top job!

16 december 2024
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Thank you for your feedback, very much appreciated.

Beoordeeld met 1 van de 5 sterren

Useless website

Useless website. I had to jump through 15 minutes of registering my intimate details fr billing and shipping details, only to find thar when I got to the checkout to find the cost of shipping, the site had decided to ignore my previous inputs and require my shipping address once again (for the third time). And to add insult to injury, the shipping cost was extortionate.

2 november 2024
Review zonder uitnodiging
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Thank you for your feedback, if you order as a guest you only have to enter your details once at checkout. If you register for a website account you will need to log in and confirm your delivery address at checkout, this is a pretty standard function on all websites. Regarding the shipping price we are based in the UK, we do not profit on shipping to AU, unfortunately this is the price couriers charge us.

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