Hubbl Reviews 

Only bought it because Telstra tv is shutting down. Hubbl is a nightmare. Forever failing to load and needing a reboot. I’m going to buy a smart tv. Should’ve done that before I wasted money on Hubble

Terrible customer service when there is an issue . They give you generic responses and there recommend fixes don't work. I wish Telstra t box wasn't shutting down i would never have gotten one of these Hubbl devices. Complete waste of money .

Over the past 12 months, I have tested two units for Hubbl. The 1st failed within 2 months (software issue). The 2nd failed early Fri morn, (20/9/24) with a constant flashing light. Trying to reset the PUK did nothing. Hubbl informed me it was a software issue, they were working through. An email advised me, that the issue was resolved and the PUK would function, from Sat on. The PUK is still dead in the water.!!. I have now deregistered the PUK and will be sticking with the Amazon Firestick 4k MAX I purchased as a backup. I do not recommend anyone buying a Hubbl PUK.

This has to be the most frustrating device to set up and keep connected. I am basically having to reset just about every second day and that was before the "clitch".
Actually now thinking of buying a smart tv so I don't have to use the silly device.

Hubble is absolutely rubbish. Had it a week and a half and twice now it’s had a complete meltdown and can’t watch anything. Don’t waist your money!!!

Tried to use the Hubbl today and it gave me a software update and it’s now completely stuck on the update. I go onto the hubbl help sight and it’s saying it’s a internet problem when I know it’s not

It’s a piece of crap bought it to replace the Roku operated by Telstra which they have withdrawn from. Don’t go there, got up this morning hubbl is having a meltdown no tv, crap crap crap. Maybe they should spend the money on the operating program and not on tv commercials trying to get everyone in like myself.

I would give zero if it was possible. The scam they run with auto renewal has to be illegal. Avoid this dodgy scam of a company unless you enjoy having your money stolen for nothing. Absolutely useless customer service. "It's our policy" to rip you off even if you cancel.

I bought a HUBBL for my elderly parents. It crashed three times on start up and took 90 minutes to even get it working the first time for them.

I logged into all the apps for them as they are in their 80's. But 9Now needs you to relogin everyday on HUBBL. Login is slow and takes time and sometimes they need to unplug and restart to get the system working.

Bottom line they have disconnected and gone back to the old tv remote with the basic services. I would give a zero star review if I could. We have Apple TV and Google Chromecast and both are far superior.

For god sake - save your sanity and avoid this company at all costs. Their customer service is appalling, their after service is no existent, no one can provide me details on why I can’t receive a code to receive my free 3 months trial of Binge - apparently this offer doesn’t exist at the moment even though it’s advertised everywhere. I would give 0 stars if it was possible.

I was overcharged for my subscription. I cancelled Binge before the cycle date but was still charged an extra month. This package service is a scam.

Poor company..signed up with 3 month binge for free…after contacting them 4 times to find out where my free offer is, to finally get a voucher number for 1 month, then told to reach out after that month to get the next two months…so I once again have to do the chasing up, to put the voucher number in and immediately get charged $18 for a free one month…absolutely poor service…I will cancel everything to do with them and kiss my $79 for the box goodbye…wish I had looked at all these reviews before I signed up…oh and the chat people have no idea!

Awful. I cancelled my membership and they still charged me, refusing to give a refund.

Overcharged by Hubbl
Hubbl charged me for Kayo Sports that I never agreed to and then charged me for Kayo and Binge subscriptions after I had cancelled them via their own software 1 week prior to billing period. There is no number to call and only poor first level staff via chat function. I lodged a complaint directly with the Telecommunications ombudsman, as I am sure they are doing this to many, many people and it is a rort.

Honestly,with constant freezes'does not matter which built in app your using it happens constantly.
Dropouts are frequent and not too mention sound delay at least 20 secs on every program before we start hearing sound,l no some will think its our connection so just to test this l reconnected my old telstra tv box and hey presto had none of the beforehand problems,in short had l known all this beforehand l would have NEVER purchased hubbl

I have never written a product review in my life but this product is so horrifically bad that i felt compelled to write one. To anyone reading read this: run. Just run and don't look back. If you like constant network dropouts, loss of subscription access, stupid platform design, shoddy hardware (the remote works half of the time) and lack of customer service, then by all means waste $100. Otherwise, keep your sanity and your money.

Honestly don’t know what this service provides, kayo and binge are constantly lagging and freezing. Technical support is useless and take no accountability. Plus $$$ for no service. No amount of advertising can actually tell you what they do.

Having a terrible time with Hubbl. They sent me documents saying I’d canceled my subscription to Binge but have now charged my credit card again. I thought I’d cancelled 4 months ago before this. Went through exchange with agents who reassured me by email I would not be charged again. Latest bill says I’m paying for Binge and Kayo. Have never subscribed to Kayo. What kind of scum is operating Hubbl? I’ll try to get my bank to put a block on them rorting my account! Can the ACCC help or is it powerless to do anything useful?

Poor experience with Hubbl; would not recommend. Web application was down and therefore had to cancel my subscription using the help (chat) service. Was told by the agent that my subscriptions were canceled... lo and behold was billed the following month for both subscriptions. Poor customer service and even worse user experience in their web application. Out of all the top streaming services Hubbl has hands down the worst "my account" design. They appear to intentionally make it overcomplicated to cancel your subscription.

Buyer beware. Near impossible to cancel
I have been trying to opt out of this service but hubbl makes it near impossible to do so. I was dragged into this service just because I had a binge account and was automatically signed up to hubbl when it was first created. I'm so sick of being charged every month for something I'm not using and have been trying to cancel for months. The only people who give a quick response is the robot chat, which is next to useless as it just links you to the cancel page, while said page doesn't give you a see-able option to cancel. It's predatory, and a easy trap to fall into.