Hubbl Reviews 

I pay for Kayo through Hubbl. For months my account has shown "Your account is blocked – please contact customer support" (error 50-050-401), and the block also stops me cancelling online. I couldn't find a phone number or email address on Hubbl's help site, only an enquiry form, so getting out of a subscription I can't use means raising a ticket and waiting. Cancelling should not be this hard.

Hubbl and Binge is an extremely unreliable streaming platform.
I unsubscribed in Dec 2025, but they continued to bill me in Jan 2026 - was able to recuperate the 20$ direct debit.
10 months later in October, an unauthorised subscription was reactivated - 5$ charged, only noticed this in my bank statement without any email/sms.
Additionally, The user interface seems to be build poorly on purpose.
Cancel subscription button is obscurely placed at button of page w no highlights.
Customers are unable To remove payment methods, making them susceptible To unauthorised extractions

My hubbl worked for 1 night, remote had battery acid leak through the remote. One month after I am still trying to get a replacement through warranty. The response email always says someone will ring you but it is all email and feels like it is AI generated and repetative with questions. Shows that they don't read previous responses.

Dear Hubbl, why have you gone quite on our communication.
I would also like to know how and why when I contact you our Hubbl issues come good.
Do you have access to our device?
Please contact me.

They are very rude and the whole experience is not worth it. Even the companies they incorporate are bad. Like Kayo. Greedy subscription fraud at its best

Very hard to cancel subscription.
Final did and they kept charging anyway.

Stream drops out or freezes. Crap. Complained many times but sick of “have you rebooted, check internet etc etc” responses😤

Same as most here, was offered a $4 binge account which I cancelled. Was charged for 2 months after when I didnt use. Would not refund. Is a scam.

cant cancel subscription. After cancelling it just kept charging me. Very hard to find where to cancel

If you’re considering using Hubbl, do yourself a favour and think twice.
My experience has been nothing short of appalling, and it raises serious questions about how this company operates. Without my knowledge or consent, my Kayo subscription was mysteriously “upgraded” to a more expensive premium plan. At no point did I knowingly authorise this change. There was no clear confirmation, no transparent consent process—just a higher charge appearing out of nowhere.
When I raised the issue, expecting a straightforward fix, I was met with a dismissive and frankly insulting response. Hubbl claimed the upgrade was valid and brushed it off as a “change of mind.” That’s not just wrong—it completely ignores the core issue: this was an unauthorised change, not buyer’s remorse.
It gets worse. Instead of resolving the issue, they went ahead and cancelled my subscription entirely—again, without my request. So not only was I charged more for something I didn’t agree to, but I was then cut off from the service I had legitimately paid for in the first place.
Customer service? Practically non-existent. Multiple attempts to resolve the issue—over weeks—resulted in nothing meaningful. No proper explanation, no accountability, no resolution. Just delays, deflection, and a complete lack of care.
At best, this is incompetence. At worst, it feels like a deliberate system designed to extract more money from customers while making it as difficult as possible to challenge it.
For a company operating in Australia, this kind of behaviour falls well below what consumers should expect. Transparency, consent, and basic customer support shouldn’t be optional extras—they’re the bare minimum.
Bottom line: poor product, worse service, and business practices that are highly questionable. Proceed with extreme caution.

SCAMMERS!!!! Even after I cancelled the subscription to Binge (that only worked the SECOND TIME), they kept charging me for Kayo Sports - I never knew I signed up for!!! They refuse to issue refund even though I’ve never once used it!!

Terrible experience, never again will I use this streaming service. They do not allow you to unsubscribe, even contacting the help department three times as not solved the problem. I am literally going to the bank on Monday to instruct them to block them. Disgusting, do not take them up on their free week offer, it's a trap.

Cancelled my Kayo subscription via the Hubbl app portal with clear confirmation, but continued to be charged for months despite no usage from my end. Raised with their support team and they refused to take ownership, then stopped responding entirely to multiple follow-ups.

This matches numerous similar complaints online about failed cancellations and poor support. Feels like a deliberate subscription trap breaching Australian Consumer Law.

Omg they are seriously just criminals
Just took 179.00 after trying to get my money back for last 12 months of no service and no customer service and cancel so I didn’t have to deal with them again BUT cancelling seems to be a non option
If you don’t provide the service how can you charge money for it😡😡😡
Where on earth is consumer affairs ect and what on earth are they doing with the complaints 🤨🤦‍♀️🤷‍♀️😡😡😡
And the date of the experience 😳 was just over 12 months which has cost more than 300.00 endless frustration and no viewing time 😡😡😡

Avoid Hubbl at all costs. Have given them one star only because you can't give zero or negative. Easily the most frustrating useless piece of "technology" I have had the misfortune of dealing with and most definitely the worst "Support" (been very generous with that description) that you're ever likely to encounter. Don't say you weren't warned if you read this and then go out and waste your money.

Customer service almost non existent. Stated i would be getting a refund as a gesture of goodwill. This didnt eventuate and then they tried to deduct another monthly installment the following month. Fortunately my credit card had expired. Be very careful with this mob because you may not have unsubscribed when you thought you unsubscribed. Easy to join much harder to get out of.

I never signed for Hubble only Binge. I cancelled Binge and now I’ve been charged every month for Hubble.
They won’t repay me. What a rip off.

Dont bother using Hubbl,,,if there is any other way to watch the streaming you need,,,go elsewhere,,there serivice is the worst i have come accross, extremely poor customer service and no help at all, one massive waste of time dealing with hubbl just to watch Kayo

Overpriced and trick you with free offers that automatically charge you when they end without you realising