Hubbl Reviews 

This is an absolutely disgraceful and unethical company.

The cancellation process is intentionally complicated and frustrating. Even after cancelling the subscription, the charges continue to be withdrawn from customers’ bank accounts. This raises serious concerns and gives the strong impression of deceptive and predatory business practices.

Taking money from customers after cancellation is unacceptable and deeply damaging to trust. A company that treats its customers this way will inevitably lose its reputation and credibility.

I demand an immediate investigation into this matter, a full refund of all unauthorized charges, and written confirmation that my subscription has been permanently cancelled.

If this issue is not resolved promptly, I will have no choice but to escalate the matter to consumer protection authorities and dispute the charges with my bank.

You get locked out of your account if you move overseas, go on holiday, or use a vpn for work. If you're locked out, you can't login to cancel your subscription. You also can't access their support page, and there's nothing on the site or during sign up warning you can't cancel online if you're out of the country. They expect people to call to cancel like it's the 1980s :/

The company is corrupt to the core. The service constantly doesn't work and when it does it would either discount you or prompt you to login again or even change the program to another program whilst you are watching, a complete joke.

I cancelled my subscription twice, first time they begged to come back and offerred another month for $1 dollar so I decided to give them another go, but still the same problems and cancelled it again.

But they decided they didn't get enough money out of me and changed me for another full month after the cancellation.

They have no competition and government do nothing even after complaint after complaint.

Hard to cancel. Deceptive and confusing emails make it hard to understand whether you actually have cancelled, even though you’ve pressed the cancel and confirm button 10 times. Bad practice

I have cancelled my subscription several times and each time they reinstate it and try to charge my account. I can't delete my credit card and had to empty that account to stop them from charging me without authorization.

People be aware Hubbl are charging you sometimes twice and if you don’t watch the bank account you won’t realise it’s happening. I’ve been overcharged twice once in November and once in December I’ve put a formal complaint in asking for a refund and still nothing back from them, they are nothing but thieves. My suggestion to everybody is find something else other than Hubbl to get your sport or anything else you’re looking for they will steal your money and when it comes to refunding your money yhey don’t want nothing to do with you. Very very poor service very poor customer service

Hubbl has recently decided to cancel bundle discounts (the more channels subscribed to, the greater the discount), which was a major incentive for purchasing the Hubbl device compared to just using individual apps.
They have now just announced that one of my favourite channels (Lifestyle) will be cancelled in the next month.
A terrible waste of money and a disappointing experience.

When there is a problem you have to email or chat with them, I have spent 3 years subscribing and one time I need help they can't call me back?
So I have cancelled my subscription today.

Cancelled my subscriptions - still got charged. WTF are they doing over there?

Hubbl has told me that from 8 January 2026, my Netflix will no longer be billed by Hubbl.
I have a gift card with Hubbl and it was being used to pay for Netflix. Hubbl reps refuse to refund the gift card or transfer it to whoever runs Netflix.
Having now read previous reviews of Hubbl, buyer beware!!

Do not get a Hubbl, the product lasted a week before I started having issues and the customer service process is a joke. It is all handled by email and you just keep going back and forward with no resolution. No refund was offered unless I took a video of the fault. Why would I waste my time with 10 plus emails and trying to get it working and then have to prove it to them with a video? Surely when you go through a process like this for a device you have had for 2 weeks they would simply exchange it. I have placed it in the bin where it belongs. They should focus on Binge and Kayo and leave hardware to others. It was originally sold as a way to consolidate streaming devices for discounts but I believe this is no longer offered. They allow free to air TV to be integrated but this is quite clunky. Nothing good to say about it.

Waste of space

As with the other reviewers I have been charged after cancelling the subscription to Kayo for their $1 promotion. The screen confirmed it with my kayo subscription stopping. But I saw a charge a few days later and on relogging into the hubbl account the kayo account subscription had miracously been reactivated. Customer service (via their app) deny it even though I did not stream after the date I had originally cancelled. I asked for the records of my account log in and activity and they wouldn't provide it. Clearly they know that they can get away with this behavior.

I cancelled my sibscriprion 2 months ago and hubbl still charge me with the $30/ month. I wsnt a refund pls.

This Hubbl is the worst ever app I've ever had to deal with
You can't ever change any aspect of this damn site , because it inevitably comes up as Merchant Error, it's the most frustrating bloody app/site whatever

Unfortunately to get sport , you cant use anything else, even foxtel is connected to it
Absolute Disgrace & the powers that be need to look into this shame of a site
If I could give a minus, I definitely would

If I could give it 0 stars I would. Just trying to change my payment details. Keep getting the same answers. I have done everything but the problem is at their end. Hours wasted. Probably just let my subscribtion run out. Pathetic service

Reading other reviews, I wonder if it is even worthwhile writing this review - other than provide another poor rating. I usually use the app but I sometimes "attempt" to access via the browser. I say attempt because every time I try to do that, the site tries to force me to resubscribe

I will say that the customer service people in the front line - they try to help but they are working against a platform that is both the most expensive and the least value

I will add that at the end of my "help" chat, with my issue being that I cannot login - Hubbl come back with a message... "Now, what are you still doing here? There's 15,000+ hours of on demand match replays, shows & docos waiting for you at"

This is clearly a company that has no interest in providing a service and only an interest in collecting a subscription that is higher than any other platform in Australia and provides less content.

Just as an edit... I have read many poor reviews here about Hubbl. The next option is that we can all lodge complaints with the Telecommunications Industry Ombudsman. I certainly will be

I wish that I could rate them a 0. Avoid Kayo, Binge, Hubble, stream motion, foxtel... whoever they are! The Kayo app is misleading, allowing you to believe that you've cancelled but you haven't. Trying to get in touch with Kayo/Hubbl/Binge is absolutely frustrating. Lodge a complaint online and there is no copy of your complaint forwarded to you. This corporation is dodgy. Refunds are not provided for any reason. They are not consumer friendly and do not care about your distress caused by an ongoing charge that you failed to pick up early enough. The customer is wrong as far as they're concerned.

My complaint is that I cancelled my service 2 months ago and have been billed $80 since then! Now I can't get you to refund me as even though the last deduction was 30mins ago. The fact your site doesn't allow me to cancel my personal details now is more proof that it is a complete scam! If it doesn't work now, it's no surprise it didn't cancel my subscription when I entered that form back in September! I'll be making a complaint to the ombudsman and to the telecommunications industry body. I'll be ripping hubbl and kayo apart on Google reviews and I'll never use or recommend your services to anyone!