Hubbl Reviews 

After reading the reviews, something that I should have done before purchasing hubbl, I can see now that it is in fact rubbish. Three times within the last hour the show I was watching just stopped and I’ve had to restart. Has happened more than several times and has led me to throw it in the garbage. Telstra TV was better. What a waste of my time and money. Advice: DO NOT GET HUBBL!!!! You will be seriously disappointed and offended that you can get ripped off so easily.

Absolute krap. I watch Kayo sports on the weekends only. 4 weeks since my subscription started. I have spent more time chatting to Hubble restarting it every weekend than actually watching any sport.
Not happy whatsoever. 0/10

Cannot use multiple subscriptions.
If one person has Kayo in there name and another has Binge you cannot have both, Hubbl is locked to one persons name and you cannot add subscriptions from another person, living at the same address, in our case we are a married couple, but as the first names are different from when we signed up we cannot have both subscriptions on one account.

My wife received a Hubbl box for free due to a promotion they were having ($100AUD normally) and since we had heard good reviews at the time about it we decided to give it a try.

I did have a back and forth with the support about warranty and ownership after the warranty period, and they were forthcoming and prompt.

For the first few months it was an 'ok' experience, not exceptional but not terrible. The interface is unfortunately pretty laggy and it has a massive sound issue that I had to manually fix connecting to budget equipment (had to change to PCM sound as Autodetect didn't work, this would be hard for a non-tech user). The stacking subscriptions idea was interesting but I can barely afford 1 service at a time so i'm certainly not going to be signing up for multiple (only so much time in a day), so I never engaged with that.

20th September: Well this night the device was bricked, and it remained bricked until I bothered to factory reset the device (they said it should be fixed automagically, but it wasn't), this was probably the single most infuriating issue that I have had in a while with a device. Sure we were notified by email which is why I knew what I had to do, but it was a shame that they just brick the device in the first place.

Personally for the exhorbitant price I would definitely go for a Chromecast or Firestick over a Hubbl, if I had paid actual money for this device I would have returned it.

Edit: I forgot to mention there is a critical lack of apps (eg. Spotify) and it makes it very limited in use. Why they didn't opt for Android is beyond me!

Great concept with a lack of polish, I find every time I want to watch FTA tv I need to re-login to that channels account which is annoying, and when scrolling shows and movies it’s just a description. No short mini trailer which always helps, anyway my experience with Hubble so far hasn’t been terrible but just a bit of a meh.

Do not use Hubbl! I cannot login to Disney plus despite showing paid in my Hubbl account. They escalated it and will be replied to in 3-5 business days which is 1 week. They said I cannot get my 1 week back. So I paid for 1 month to get a 3 week access?! Go straight to the provider!

l could not afford kayo sport any more so l cancelled it, then l find that hubbl had taken $$25 out of my bank, after several too and fro emails they basically said l was lying and would get no refund! DO NOT TRUST HUBBL as in my experience they are no good, they just dont care ........

I purchased the Hubbl device several months ago. The device is limited as it does not have the same functionality of apps (e.g. Kayo, Prime etc) as found on most smart TVs or Apple TV device. Using Hubbl to search for on demand sport is hopeless. Would not recommend purchase. The native apps are better.

Done software update and now I can't get through the you are connected page. The remote lights up but the hubbl is not responding to the remote.

It is like the remote has unpaired itself but I can get to the settings page to repair it.

I tried pressing 1 & 3 & 7 & 9 buttons but nothing worked.

The support has been hopeless and can understated that everything they said can only be done If the remote is working.
Don't waste your money.

Pathetic customer service. As soon as you ask a difficult question the cut you off.

The most useless and frustrating device ever.
The outage caused so many problems and now we can't get back on. It is such a time waster and such terrible customer service - robots that don't understand anything. No verbal communication to help - they don't have it!
So angry.

Absolute rubbish..

Laggy, faulty and constant issues.

Customer service is useless if you can even call it that

DO NOT RECOMMEND!!!

Will definitely be returning tomorrow! 🤦‍♂️

Terrible interface overall & functioning is like a dinosaur at best. Customer service are no better than auto bots. Only chat available no phone. You just get troubleshooting copy & paste sent to you (like you havent already tried the troubleshooting prior to calling them) and they disregard what you say & still send you generic repeated replies throughout the chat. Even if they send you onto "escalated tech team" they make you repeat everything over & over & dont help at all. After 20 September 2024 I can no longer use the device. The "overnight update" didnt fix anything & the reset process isnt working. If something goes wrong, unlike old foxtel where you had the option of speaking to a human & fixing issue over phone or getting a tech callout, you get ZERO tech support. I have since lodged a warranty claim (only 5 mths old device) & if they fail to send out a replacement or resolve my issue within next few days I will lodge chargeback & cancel my binge subscription for good! Absolutely appalling business model with zero customer service or support when it comes to technical issues. I expected low quality poor interface with dinosaur software technology being hubbl/foxtel but I thought support would have been ok. DONT BOTHER! Go for another device & steer clear of hubbl & foxtel!

To the recent outage on 20th of September it's back on thus morning 22nd of September thank you for 25dollar voucher thanks for all the help much appreciated Dianne hill

My hubbl box still not working.. followed all the instructions to reboot.. still not working.. very disappointed in this product..

Goes down on eve on afl finals said over night fix well it’s two days now still not working can’t stream anything - never had problem with Telstra tbox … support communication is no help either …

Absolutely frustrating beyond words! I love Binge and so was forced to get Hubbl. It malfunctions so often. Constantly having to restart and re-update it. And then go through another 30 minutes of remembering all details and passwords for the different channels. Each time, 30 mins of your life you won’t get back again. And that after trying to get through the bot to chat with a human… another 20 minutes gone.
Too many evening spent with this frustration instead of watching a programme.
Not worth it.

Signed up with a 3 month free subscription to Binge. I seemed to have received a full fee service instead. Ditched Binge and decided to persevere with Hubbl. The operating bug that hit on 19/20 September 2024 was deplorable. The instructions issued to reset my Hubbl device, and therefore overcome the fault, was short on procedural information. I found the solution on a Facebook users group. Hubbl is unimpressive. I would not recommend it.

Not everybody’s hubb-bubblin’!

Still tried several times rebooting as they say going by finger on bottom of the device and waiting for frigging 15 minutes.
Still going nowhere!

Come on Hubbl. Thought this is next big thing 🙄

Before the HUBFail current episode, it was already crap. Constantly trying to find wifi on connection, voice search doesn’t actually work, generally a pretty crap item. Waste of $