Hubbl Reviews 

If I could give zero, I would.
I've connected Telstra tv, Optus fetch, Telstra fetch, Chromecast and Amazon firestick.
I have never come across a more glitchy product. It won't recognise passwords, can't be registered, reboots do nothing but make you follow the same steps to the same negative result.
Online help is useless, escalated help is the same, it's the product and your glitchy systems.
I'm going to buy one of the above or just suffer my Telstra fetch box, anything is better than Hubbl at this point.

31/10/24. In Hubbl defence, they resent me a new device which connected much more easily. Still had issues with PIN recognition and still haven't heard back from online help but the unit is working, I quite like the platform.
My experience may not be isolated, or I may have been unlucky with my first device.
Still not a fan of help side of things.

November 29th. They reached out, I responded immediately, no response for weeks. This is a very poorly supported product. If you need help you are on your own.
I still have trouble with this device. If I turn it off, it won't come back on unless we go through the PIN issue I can't solve with them. It is rubbish for me.
Turn it off, turn it on next day, everything works again.

I'm currently sitting here writing this review because I can't turn it back on having turned it off.

I'm dumping this. This is my last review of a very inferior product with THE worst after sales help I have ever experienced.

Bye bye Trubbl.

Absolute waste of time and money. Have had it for 6 weeks and still haven't been able to use it because it doesn't work. They have incorrect details on my account that can't be changed therefore I cannot set the device. It has been ridiculous. I have asked for my money back multiple times to get an automated response. You cannot speak to a human to resolve the issues - only a chat bot. I do NOT recommend buying...too hard to deal with.

Last year I tried to cancel my Binge subscription, it was extremely difficult through Hubbl with “merchant error” and other issues, but after weeks I finally managed it.

We want to watch Binge, however Binge can only be streamed through Hubbl so we thought we would try again, this time we can’t register, OTP doesn’t work so I can’t sign in, online help has been no help at all.

Compared to other streaming services, Hubbl is by far the worst, it’s extremely buggy and has very poor support, however if you want to watch Binge in Australia, you have no choice. I hope Binge moves to a new streaming service soon.

Absolute crap and going in the bin tomorrow… avoid at all cost.
Error messages all the time and constantly having to reboot. Whenever I want to watch fta tv have to reload the channel. It’s possible that this is a well thought out scam…

Binge-Hubble is a bunch of scammers! They make it impossible to cancel the subscription, and thus they keep charging you after the cancellation. When I tried reasoning with them by email, they refused my request to refund the money which they had taken AFTER I cancelled the subscription. What happened next is they cancelled it for me upon my request, and even after that, they charged me again! This raises an issue of security and trust. They are not to be trusted - that's for sure!

HUBBL is a scam.

It does the same thing as your smart TV or any other smart device like Apple TV or the free to air streaming services etc. The fact that you can't record anything isn't explained in the chats that I have had nor readily available on the website.

I set up the device over the weekend and it was a pain, and it was only hooked up for a few hours. I contacted them to get a refund but the box is not returnable, nor are the set up charges. THIS BOX WILL GO INTO THE RUBBISH!! They said I can on sell it but I don't want to sell it to some unsuspecting person wanting some they just don't need, STAY AWAY at all costs.

Hubbi device failed twice, returned the device to JB HIFI and received a full refund. I agree with the previous customers complaints the device is beset with technical issues. I now use Google Chrome cast.No issues with that device on my TCL Smart TV.

I was supposed to receive a $25 gift voucher in my account, and have received at least 6 emails saying I've received it, but no, I haven't! I've given up, next time they have an outage I'll bin the box and go with another company!

The absolute worst product I have ever brought! Whoever sign off on its release to market when it is clearly not fit for use should be sacked! I have reset it so many times. Help they provide is cut and paste of info online that has already been tried and doesn't work. No escalation to fix the issue. In the bin it goes.

Terrible customer service and dodgy on line process. Made unauthorised deduction from my account for a new Netflix service which I did not sign up for or make any formal agreement to commence. This occurred after cancelling my KAYO subscription with them on line. It’s mind boggling how this could occur but the worst part has been the lack of customer service and inability of staff to provide any assistance to have the matter resolved after contacting same day it occurred then several times since. Quite clearly the attitude is to not provide any resource to investigate & resolve issues, fob off customers with stock emais and hope you go away. It’s only a small amount but in principle now I cannot walk away. F@ck I’m annoyed. Buyer Beware

I bought two boxes to replace my Telstra TV’s. BIG MISTAKE.
Constant faults and it has to update every second time I turn the box on, that’s if the box doesn’t reset itself back to the original starting screen that in some instances will not leave. I will have to walk away and hope when I try it next time I will actually get to watch something.
Customer service has been awful, overall very disappointing- I’ve ordered fetch boxes, let’s hope they are better!

Terrible customer service. I tried to upgrade my package and their system came up with an error. I provided a option for me to sign up with another email address if they gave me a code, my offer was ignored. I was told to wait 3-5 days. After 5 days and not contact I re contacted them only to be told to wait another 3-5days. Terrible offshore service with zero understanding or accountability for the errors in their system

Hubbl is not worth 2 cents.

I have the Hubbl device. Setting it up took me longer than usual but then all good. The recent outage which also affected channels in the UK was unexpected but I followed the detailed instructions from Hubbl, got my system back and appreciated the $25.00 discount. I find it does everything I want, pity it doesn't include Amazon Prime but I still access it through the Hubbl device. It works just like Telstra TV so I'm happy.

Would prefer to give zero stars. Tried to cancel kayo sports after the afl minor round finished. Thought I did that but they still debited my account for the next month. Tried to get a refund. They emailed saying no refund. But thought cancellation still went thru. No. Debited again on 1 October. Found out still active. Unhelpful. No phone contact. Hope I never have anything to do with Hubbl and kayo again. Dont really need their products.
Update
I have just found an email dated 2 Sept from kayo sports stating they had cancelled my subscription on that day. So that means they told me one thing but did not cancel it. Kayo sports error but blamed me for not cancelling. Can I put a minus 5 stars?

Shocking service who just take your money even when cancelled a service. Complaining was ignored and I’d steer clear of them. Thief’s and will ruin the streaming partner’s brand reputations if they don’t realise this is happening.

If I could give zero stars I would!!! They stole money from me and are refusing to refund me!
A Netflix subscription was made under my email and card without my consent!
I had previously had a subscription with binge and they used that card information to make a Netflix account under my name!
Once I contacted them they said that change of mind isn’t a reason for a refund, I never made the account it’s not a change of mind!

I then provided proof that this has not only happened to me but multiple other people starting in June which is when mine started and they just responded nope you made it too bad!!

Plus I’ve been in contact with Netflix who said they’ve never received money from Hubbl on my behalf but hubbl refuses to tell me where my $100 went for this “subscription”

I will never ever use hubbl they are scam artist who will steal money from you if you had a previous cancelled subscription with them!!!

Purchased a Hubbl from JB HiFi which was supposed to include 3 month free Binge subscription. Needed advice on where to find the voucher to redeem and contacted Hubbl directly. Sadly no joy and was told to go back to JB HiFi.

Absolutely terrible service! Outages, hard to navigate website, misleading click ons! Can’t believe it’s allowed to operate!!

How these clowns are still in business in Australia I have no idea? Steer well clear of these clowns! Zero customer service! After the great Hubbl outage here in Australia Hubbl still expected me (the paying customer) to just shut up and go away when my service was unable to be recovered after Hubbl screwed over all there Australian customer's.