Hubbl Reviews 

9 times out of 10 doesn’t work. Constantly signs out of account and asks for pin but no pin will work. Extremely frustrating user experience. Would not recommend.

A very bad experience with their service, the subscription doesn't send out any reminders before deductions. Cancellation process is complicated, they don't offer refunds even if you put in the request on the day of renewal, as they don't inform in advance. Stay away from them

Had to replace my Telstra TV and didn't want to be tied to a network again. Apart from the obvious deficiencies of not including all the apps which Telstra did, the performance is so poor. I have had to do at least 3 resets. I periodically have to enter my PIN for reasons unknown. Freezes frequently. I've had it for about 6 weeks. Doubt I will have it for much longer. Such a waste of money. Luckily I have a Chromecast for back up when Hubble stops working.
Also, not user friendly. To get to live TV is such a convoluted process

Telstra TV 5 stars, Hubbl minus 10 stars. What a total waste of my money, totally crap service. Slow, unmanageable, no customer service to assist with issues. Totally misleading and disgraceful !!!!

First of all you can’t put extra apps on hubble box. If i new that i would not have bought it. When you go to continue a show on continue section it jumps to a different episode.
They stopped Telstra tv box so you had to buy new box. Yes they give you a free fetch tv but there is no Kayo on it. Telstra is crap

Bought a Hubbl because Telstra T Box was phased out. Should have gone with the Telstra Fetch. Hubbl has not worked properly since we bought it. Picture quality through ariel is terrible, shuts down and makes a continuous buzzing noise until it's unplugged. $75 stright to the tip!!

Useless fkn company and useless fkn site. They deliberately make cancelling subscription hard. They don't allow you to remove payment methods. Their customer service is about as useless as an ashtray on a motorbike.

Three months of having Hubbl - it’s terrible.
Fails to work every day. System shuts down or resets all the time. Apps never work, if we turn off hubbl and use apps through tv, they work. Picture is awful.

I cannot access WWE content live on hubbl (using Binge)
Raw is generally about 2-3 days later
Smackdown is between 5 days- 3 weeks later.
Live Events are about 3 weeks later, if at all, Clash at the Castle is still not available on hubbl).
Everytime I try to get this resolved, I simply get fobbed off.

After weeks of being frustrated, led on, lied to and fobbed off by the so called customer support team I can only conclude that the 1 thing worse than the hubbl service is the people they employ to deal with us
You all stink!!

It just doesn’t work.

I tried to sign up over 5 times, and the technology kept failing. Accepting payment but then sending a email saying the subscription couldn’t be created.

Essentially scammed me out of a free trial just trying to get it to work.

A scam, and ruined my perception of Binge.

Why is there no reviewing system on their app or google? Oh that's why because their average is 1 star!!! Hubbl has taken money out of my account unauthorised it developers need to fix their app. The buttoned said continue* but it took payment, sorry what?? There was not a billing information page or a button saying Take payment button* or even a check box option for saved card payments?*. It took the payment unauthorised, wanted more information not take payment tried to correct it with their service team minutes after bur nope?! Apparently its a change of mind!!! When I messaged minutes after the notification appeared in my bank never used the Kayo app and I didn't authorise the payment. Yes card detailed will be saved who pays their subscription for Netflix manually??? Any new payments in the app must be correctly informed and correctly authorised. Mind my grammar, writing with rage!

Would give this zero if I could. Catch up apps require me to activate everytime I use them. Cannot set default app so always have to select a channel each time I turn it on. The interface is horrible. Does not remember shows I was watching forcing me to search everytime. Wish I hadn’t wasted my money.

Even two stars is generous. It keeps shutting down and giving no signal then when rebooting there's a constant problem with the PIN. The first time it happened a person talked (on the phone) me through it and in 10 minutes it was working. The second time after multiple chats were disconnect and I was told multiple time they were "escalating " the issue, I got an email saying someone will be in touch by email in a couple of days. This problem was highlighted in an email saying they don't know why there's an issue and gave people a credit on their account. I have been using the Hubbl for just over a month. Pretty poor technology and really poor customer service. No offer of replacement if it is only 'some' devices or obviously no long term solution and maybe you get someone to help, maybe not and you have to wait days for an email. Not a phone call. Very very disappointing. I will be returning it.

I never signed up with Hubbl I was paying for Binge. I didnt even know they had changed billing services until I had to change my password and then noticed that I was getting charged for a PREMIUM Netflix account ontop of my Binge account. I use my brothers Netflix account, I dont need one of my own.

I opened Netflix and typed in my email address and phone number details under 'Forgot password' and both entries came up as 'having no account'. So either someones hacked my service and signed up to this with a different Netflix log-in details (dont know how) or Hubbl has a system problem which overcharges people. I emailed their complaints/help team with screenshots of not owning a Netflix account. The first customer service person was sympathetic and said they would escalate this to the compensation team but then I got a secondary email blaming me for "forgetting to sign up or change of mind purchase" and have refused to refund me for months of having a Premium Netflix account that I can't access. I've emailed them back asking to escalate this to a manager or supervisor who can remedy the situation and I have filed a complaint with the ACCC.

Do NOT use this service, there are other complaints online about people having the same issue of being overcharged for streaming services they didnt sign up for. Of continuously being charged for months after cancelling subscriptions and they also DO NOT allow you to remove your credit card details from their site and make you go through a different web system to APPLY to have your account closed. They are predatory.

CANT DOWNLOAD STREAMING APPS
Incredibly terrible product.
Only got it due to Telstra tv ending and Hamish and Andy ads 😓 I trusted those guys 🤦🏽‍♀️
Do not buy! Really not even worth the 100 dollar bucks.
And also exact same hardware box as Telstra tv but somehow less reliable. Amazing that Telstra can be beaten in that sense really, yet here we are

What a horrible idea and experience. I was doing just fine before Hubbl. Customer experience is horrible, it's taken all choice away from the consumer, and I just can't help but imagine some fat cat getting rich behind the scenes for doing absolutely nothing than I didn't have before

Kayo - A joke. 6 years later and still the streams cut out and lag frequently. If you tell them to fix it they blame your internet... Reduced my simultaneous screens from 3 to 2 and then upped the price while also losing sports. Took them 5 years to bring out 4K streaming which should have been there from the get go.

Binge - Was fine, not great. That was before they started running ads on a paid service.. Disgusting. This should not become the norm.

Flash - Lol, lmao even.

Lifestyle - All of those junk filler shows you used to get on free to air, except now for $8 dollars a month.

Fox is just lucky it basically has a monopoly over subscription tv in Australia because Hubbl wouldn't last a week in any other country.

Hubbl is well on track to earning a reputation for the worst customer service possible. It seems like customer support is not part of their company policy at all. The entire focus is purely on marketing and taking your money. If you encounter glitches or issues with their system, don’t expect any help—because you won’t get it.

They won’t respond to your problems, and you’ll end up paying for months of a subscription before you even get a reply. By the time you do, you’ll probably want to cancel the service because it’s unusable. Save your money and go directly to the streaming platforms instead.

Honestly don’t waste your money. Hubbl is the worst product I’ve used to stream. It’s full of glitches, a pain to set up and the audio won’t sync to the picture.
Their customer service (or lack of) is appalling and their solution to fixing the audio syncing problem was to sell it or give it to a friend!
Absolute rubbish!

Such a slow system. Can’t reset password. Can’t even get past the log in section. Complete fail.