Hubbl Reviews 

Do not trust the customer service department of this company.Emails to customers include blatantly incorrect information regarding monthly pricing details and deals. When challenged you are given the runaround and refused a refund even though you have emails from them supporting your pricing claim. Stay clear of their subscription TV subsidiaries!

Like everyone else here i was charged after i cancelled. I lost 3x17.99 for disney i didnt want or use.

The cancelling process is deliberately counter intuitive.

After you have cancelled a subsvription and get a tick confirming its cancelled and return to the main screen you then have to click a button that confirms the subscription amount you just cancelled as if you are reauthorising.

They are deliberately confusing people so they dont complete the process. Once you see a tick saying the service is cancelled then return to the main screen wouldnt you assume its cancelled?

If I could give a zero I would - shonky service with unkept promises, poor streaming and even worse customer service ! Avoid!

***WARNING! HUBBL DOES NOT WORK!***

Worst purchase ever
Literally does nothing it says
Tv does not work without antenna
Does not load apps and makes you repeat login
Slow
Makes the most horrific static noise
Contacted hubbl who refused to refund but suggested I “sell it” so unprofessional
Don’t waste your money
Any smart tv does the exact same thing but less hassle

I signed up for a subscrition with Hubbl then proceeded to cancel within the trial month. They have purposefuly designed a VERY confusing cancellation process that keeps you going on loops and inadvertently re-signing up every time you attempt to cancel. At the time I had assumed my cancellation was completed; only to find out it wasn't when I was charged a monthly fee a few weeks later (which they refused to refund). This is a very dishonest business.

Honestly, this company is a joke. I cancelled the month before and got charged this month, then went to check and cancelled again and was gaslit that I didn't cancel the previous month then told they would have to 'escalate' for a refund. I'm not the only person this has happened to. Whatever you do, keep a paper trail if you do sign up with them or they will gaslight you to hell for 10 bucks.

Please tell me how it is possible to access someone's account without their authority?
Hubbl seem to have the "right" to do this. Let's start from the biggening:
I signed with KAYO for a month free. Unfortunately, we have a subscription of Binge which we are dispensing with.
After the expiry date of this "free month", I cancelled (so I believed).
I tried to contact someone in the company by phone. Of course, it was impossible to talk to a "person" to cancel so I went through the channels they have to cancel subscriptions on their website.
Much to my surprize after completing the cancellation, I found my account had been accessed for yet another month's subscription!!!! In fact, they have been helping themselves to $25/month for the past 4 months!!!!!
I sent 27 emails back and forth, to no avail.
To validate my claim, I can access the emails, account withdrawals and cancellations date. Their responses were all AI generated emails containing this convoluted response with a fabricated name to sign off.
They claimed, each time I emailed them, they did not have access to my account details, yet they continued drawing money from my account (without authorization!!)
Can someone please explain how this legal???????
Where is the authorities to oversee this illegal activity.
This has to be a criminal offence!

You can’t cancel subscriptions
I would give this less than 1 star. The fact you can only get binge through this app is so awful. I made an account for my mum, initially for the sports, but I cancelled it and she still was getting billed. I sent complaint, you can’t even email them back to reply…they send it from emails that are invalid to reply. It’s frustrating and feels untrustworthy. You can’t talk to someone on the phone…I finally spoke to someone on chat that seemed real…even though they said they would completely cancel the account upon my request, I don’t feel confident they will. Can’t we do something about this shit?!?!??

This would have to be one of the worst companies I have ever dealt with. They have no duty of care, no concern about breaching our privacy and deplorable customer service if you manage to get to talk to a real person.
If you're thinking about taking up their offering....... DON'T

Worlds worst item i bought for my home. This cheap item i got and cant retunrn it because there bloody ripper off dont have any return policy

Terrible product. Constantly times out, streaming is all pixelated. Freezes all the time. Currently trying to negotiate a return of this awful product and their customer service is as terrible as their product. Have had mine for 1 month and have followed their trouble shooting, purchased new HDMI cables and it’s still has the same issues! I can stream apps from my smart tv directly without issue and have never had a problem with Telstra tv or a Foxtel box. As soon as hubbl is plugged in there are issues! Avoid at all costs!! I’ll be taking my complaint further to NSW Fair Trading to get a refund as Hubbl are saying they won’t refund me as I’m “changing my mind”

If I could give a lower rating I would. Absolutely disgrace of a company. Was charged for kayo account after cancelling account. Their online chat is ridiculous and impossible to get contact details to talk to an actual person.

Do not buy HUBBL biggest waste of money ever. I use the apps for each steaming service instead . the hubbl device has to much crap on it and you can not set it up the way you want to . AND NO CUSTOMER SERVICE . they take ur money and hope you fail . I think of myself as very tech savvy but this is crap . I have tryd to contact there support a number of times ,Just other waste of time . wish i could get my money back . STICK TO THE APPS AND GOOGLE CHROME CAST

Absolutely horrendous experience trying to cancel my Kayo subscription through Hubbl. I have cancelled it at least 4 times now and the thing still won't stop billing me. I'm in my 20's and still cant figure out how to cancel the thing.... Its disgraceful they make it this difficult to trap you in and keep billing you. Boycott incoming.

A zero would have been preferable. Hubbl are an atrocious scam!! Number one, you cannot cancel subscriptions easily. No2 they double billed me for 3 months and refused all liability or to pay me back. No3 the Hubbl subscription was forced on me when they 'illegally' hijacked my Binge and Kayo accounts, I never authorised this! No4. Do not use them and deal with the individual streaming service, not these money grabbers. Very annoyed..

I have cancelled my subscription after a long chat with support last month. They said ok all good. Suddenly the subscription automatically on and I am charged again! How come they scam it - they supposed be a legit company!

Do not bother the absolutely worst service ever to exist in Australia. Only use them to pay for your bin subscription. Do not bother bundling they are absolutely useless. If there was any other way for me to pay for binge I would. Avoid at all costs

How can these apps be getting worse as technology advances? Constant technical issues , clunky to navigate, just poor performance all round. Search bar useless. Watching episodes on demand start about 45 minutes before the show you're chasing, so you have to fast forward for ages looking for the episode start. Netflix was hacked within days of moving to Hubble. Had it for years. Coincidence?

Total waste of money. Not long after the warranty period expired, terrestial TV stopped working. I now need to use apps which is limited and I have to log into the app each time I want to watch a programme. Hubbl hangs now and then and I have to unplug/ plug it back in for it to work. When it is working the most frustrating thing is having to scroll to very very bottom of the screen to get to the menus not to mention programmes don't synchronise on non-Hubbl devices.
I have tried dealing with support but they take 1 week to reply and each time they reply they ask another question which they will take another week to reply to the answer. I have up after 1 month.
I have disconnected it and back to using a set top box for my projector.