Hugh James Reviews 

1.134
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

From the start, we received the best help and advice. Each step of the claim was explained thoroughly and any queries were answered promptly. Each person I spoke to was professional and empathetic and... Toon meer

Beoordeeld met 5 van de 5 sterren

I was referred to Hugh James solicitors by Which? Legal. The people I’ve spoken to have been extremely professional and very helpful. They followed up my 20minute free consultation conversation with... Toon meer

Beoordeeld met 5 van de 5 sterren

I would like to recommend Katie Morgan for being an outstanding support to me throughout my experience with Hugh James. Katie was always on hand, a rock and such a pleasure to work with. I have f... Toon meer

Beoordeeld met 5 van de 5 sterren

Hugh James handled a Personal Injury Claim for my family. The Firm was superb from start to finish. Truly prodessional, efficient and caring. I would recommend them without any reservation... Toon meer

Bedrijfsgegevens

  1. Juridische dienstverlening

Geschreven door het bedrijf

Hugh James is a top 100 UK law firm with offices in Cardiff, London, Manchester, Plymouth and Southampton. The firm has grown from humble beginnings in 1960 to become a leading law firm, servicing a vast range of clients across the UK and overseas.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

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4,8

Alle reviews

(1.134)

218 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Hugh James military department are fantastic!

I had a military claim which I went through Hugh James and the service was outstanding! Abigail Tom led my claim and I had quick responses to any questions throughout the whole process! Can’t thank Abigail and Hugh James military department enough for getting my settlement quickly and efficiently! Highly recommend ⭐️⭐️⭐️⭐️⭐️

7 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Efficient

Efficient, all done via email, so no need to visit offices or long phone calls during office hours. Kept up to date with everything.

30 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Read reviews before instructing this Firm

I don't know why my original review is not displayed. I was allocated a solicitor from overseas who had literally just joined the Firm. Although very pleasant, I don't consider my potential case to have been handled professionally and also, the Partner involved delayed matters by "forgetting" to escalate it. They used one "expert", without giving the full circumstances of the medical negligence I experienced and then said they would not take the case. I have now seen previous reviews and wish I had looked at these before contacting Hugh James.
I do not require a response from Hugh James.

23 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really good experience

Really good experience, got the result I needed and a massive thank you to Annalisa from the military department.
Annalisa kept me in the loop throughout the process and won me a large compensation claim against the MOD from injuries sustained in the forces.

27 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My father had passed away.

I sadly had to reasently contact Hugh James solicitors after my Father passed away. I had the great fortune, luck and pleasure to speak with Ellie Jenkins.
It is the first time I've been in this situation, but Ellie was really great at putting me at easy and explaining everything e.g process and in a very easy to understand. If I had to ask something again it was explained with the same carm measuring tone. When ever I called to ask a question she had the same tone and great advice and understanding. I felt I was in great hands, and reasured nothing was a problem, right up to being assigned our own solicitors to help take this further.
I was feeling over whelmed with the whole situation, but thanks to Ellie it was like a weight was lifted off my shoulders. Thank you again Ellie.

24 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful

Helpful, informative and kept us updated throughout the claim.

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous service, highly recommed A+++

Was referred to Peter Renshaw at Hugh James by the Spinal Injuries Association and was provided pro bono specialist legal support with an Appeal to the Tribunal. I cannot recommend Peter highly enough, he was my backbone and support throughout and guided me through an extremely stressful process with a positive outcome.

19 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent all round

Excellent service and in particular Ellie jenkins . Correspondence was fantastic , nature and attitude were completely first class to all my needs . I cannot speak highly enough about the service which is not common place in today's world

17 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five star support and advice from Sandeep Gill at Hugh James

I reached out to Hugh James in early November 2021 about a potential personal injury claim, not knowing anything about a traumatic brain injury and how hard life was gonna get I was instructed with Sandeep gill a fantastic solicitor, very understanding always there to listen, very respectful one of the nicest people i’ve ever met. Sandeep's so professional of what he does he’s so quick he makes sure that everything done before deadlines so it makes it reassuring for the claimant and doesn’t make it stressful, he’s very well mannered in correspondence, very fast on emails and makes expert reports very well understanding by breaking them down and explaining very clearly, any problems he’s in contact rapidly with every intention to sort it out the best and fast way. If Sandeep's off for any reason he instructs you with members from his team which are all fantastic on what they do but one in particular is a lady called (Cary’s Bishop) a recently qualified solicitor she’s been involved in my case for a long length of time. I am so grateful for the time and effort she’s put into my case, so professional at what she does her correspondence is amazing. Cary’s is always there to listen and help out as best as she can the two of them together really make a wonderful team i am so pleased it has been settled. I would also like to thank(Ben Davies) the barrister that worked along side of me and my solicitors during this case. Ben is highly knowledgeable and competent barrister who handled the case with confidence and clarity. Communication was excellent, and I felt well supported throughout. I’m very grateful for the professionalism and expertise shown. well prepared and effective throughout the case. I definitely recommend them to anyone who’s looking at making a personal injury claim. Thank you all for everything you have done to get me the best possible outcome of my personal injury claim.

17 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My personal experience, with Hugh James

I had a very positive experience with this firm, pursuing a damages claim. Thanks to there hard work and expertise, my claim was handled succesfully. I would highly recommend their services to anyone who is looking for legal assistance in damages.

12 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, keep you informed, selling my parents house in Cardiff from a distance understood the situation and were excellent if you need to sell or buy a property look no further, Natalie and Jess were great, we have also used Hugh James for POA and Wills and the same professional and helpful would fully recommend Hugh James for all your legal requirements

27 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Appeal for mums CHC

Katie Morgan acted for the appeal for my mums CHC, I cannot thank Katie and her team enough for the work they put in, how compassionate they where towards my mums situation. They kept me informed at each step throughout the process. Highly recommended by myself and family.

7 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Divorce finished.

My divorce has finally ended after four long years due to a difficult ex wife. Hugh James have been with me from start to finish and have been great throughout the process. Now I can move on with my life finally. Thank you Hugh James for everything and especially my solicitor Meg Walters who was the ultimate, diligent professional.

6 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five star support and advice from Peter at Hugh James

I am so grateful to Peter at Hugh James for his help with my PIP renewal. Peter provided support throughout the process, responding quickly to my queries and offering clear guidance while I was completing the registration forms. It lead to a very successful outcome and I am very grateful.

27 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Hugh James team have been very…

The Hugh James team have been very professional throughout our ongoing CHC claim keeping us well informed during this complicated process. Joanna, Jasmine and Sarah have been extremely well prepared for each Care Board and Appeals meeting we have attended presenting the information they have gathered in a thorough, efficient and concise manner, paying great attention to detail. The Hugh James team have been kind and understanding in their communications with us during Mum's battle with dementia and during her passing. I would definitely recommend their services.

1 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hugh James worked tirelessly on my case…

Hugh James worked tirelessly on my case to secure NHS Continuing Health Care funds that were due to my mother. Even after the application was rejected they appealed and finally secured a very good result. Hard working, thorough and supportive, I highly recommend them.

27 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jasmine has been superb

Jasmine has been superb. Her support throughout has been exceptional. Every time we've needed help or had questions she has responded efficiently, politely and with understanding. This period has been very difficult for the family but Jasmine has made the experience so much easier.
Although this review is dated with a specific day, Jasmine has been supporting the family for a couple of years and it's still ongoing

20 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very professional input

Very professional input to Continuing Healthcare review board. Feel confident that my families case has been given the best chance of success. Extensive work done pre-meeting to build a strong case.

25 februari 2026
Review zonder uitnodiging

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