Humanitix Reviews 447

We recently switched to Humanitix to sell tickets to our events and have been so happy. Any questions we have have been answered, the site is user friendly, and the folks are great to work with.

It was a pleasure dealing with the company. The customer service was excellent and they were prompt enough to understand that I was not tech savvy and assisted me immediately. Noted that they have put in lot of thought behind creating it.

Avery is great to work with and explains the workings of Humanitix very well. Anytime I’ve reached out to her she responded very quickly. The site itself is very user friendly. I have recommended to others to use Humanitixs for their ticket platform. I’ve been very happy and impressed so far.

Tash resolved my issue perfectly! In a timely manner she did exactly what I was needing help with. She also did so in a very friendly manner :) very happy

Rose was fantastic. Helped me sort the problem myself and when I ran into another issue was able to fix it for me no problems! What a gem!

Addressed a difficult issue for our account quickly, great communication throughout!

I have used the chat feature to communicate, and responses have always been prompt and professional. When I had an issue that needed more personal communication to resolve (I was confused and a couple attempts to un-confuse me weren't working via email), Avery made a face-to-face appointment and walked me through what needed to be done. She was personable, knowledgeable, and thorough in her information. I appreciate everything Humanitix is doing in the world, and their staff is great!

I always look forward to my support sync meetings with Avery Gigoux from Humanitix, because I always leave each session with new solutions to optimize my organization's reach. Getting used to a new ticketing platform can be overwhelming and daunting, but the support that I have received from Humanitix every step of the way has been unparalleled, and honestly some of the best customer service I have ever received anywhere! Holding true to the brand's name, the staff at Humanitix always lead with humanity, understanding, and kindness. This type of support is invaluable because it gives me the creative inspiration and confidence to easily manage event ticketing, course registrations, and much more. I look forward to the continued journey of unlocking all the potential that Humanitix has to offer!

Maia is a legend, she was super prompt and helped me track down my festival tickets when the event hosts weren’t getting back to me. Thanks so much, great service!

Your site could be a little more intuitive.
But that is all balanced by good and responsive help.
Especially when you have a new user in a rush to get it done.
The Invite builder was fun.
It slowed me down, which helped to get a finish i was happy with.
Great work!
And Tash, in admin was very responsive.

Tash spent a little extra time helping with my questions and resolved them for me.

It's our first time using Humanitix for an event and we couldn't be more pleased! We love that by putting on an event we are giving back to charities for kids. The support provided and professional look is top notch.

Humanitix is easy to use and intuitive. As a nonprofit organization, I love the fact that they give 100% of their profits to charity. My organization is very happy to use and recommend Humanitix.

I've been repeatedly contacted, unsolicited, by Humanitix salespeople, who:

1. Contact me posing as customers through other ticketing platforms that I use.
2. Pitch a vague 'joint-venture' without telling me who they are but name-dropping other companies and a famous former Wallaby.
3. Ask me to contact them on their unlisted mobile numbers.

When I called to find out who had such a bizarre approach to business, they revealed they were Humanitix and tried to get me to sign up.

The first time, I told them do not ever contact me again.

It's happened twice more.

Humanitix truly care about humans!

They are very wonderful at communicating and it's so easy to get in touch with a real life person instead of a bot, everyone I've worked with has been patient, kind, and willing to go the extra mile to answer all of my questions. I look forward to working with them in the future.

Patience, guidance, courteous approach. We really valued the time and effort Rose put into helping us solve our challenge. Many thanks.

Sam provided the answer I required with very concise, well explained and easy to follow instructions.

Someone got back to me within an hour of my email with a personalized video of how to fix my problem. BEST CUSTOMER SERVICE IVE EVER HAD IN NZ IN THE 8 SINCE IVE LIVED HERE

Give the guy who helped me a raise

Any time I submit a question or need direction, someone gets back to me immediately. Setting up events is super easy and fast.

Darren sent me a video showing me what to do. That was awesome. Quick and very easy to follow. The solution was found and fixed within seconds. Thank you!