Pure hype followed by instant disappointment. That ginger kid on YouTube made it look brilliant at selling the idea of something, not the reality of using it. It’s especially frustrating when it’s... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Pure hype followed by instant disappointment. That ginger kid on YouTube made it look brilliant at selling the idea of something, not the reality of using it. It’s especially frustrating when it’s... Toon meer
Bedrijf heeft geantwoord
Would have liked to write a review after testing the products, but I’m still yet to receive them. Website states incorrect information regarding both express & standard delivery. I received DPD tracki... Toon meer
Bedrijf heeft geantwoord
Placed my second order on Hydro during their birthday sale and received one item in error. Sent an email which was picked up by Hannah issue sorted and correct item sent. I've already recommend to fri... Toon meer
Bedrijf heeft geantwoord
Initially disappointed with delivery and customer service but…. I take it back and have updated from 1* to 5* My complaint was dealt with after about a week with items resent, free items included an... Toon meer
Bedrijf heeft geantwoord
HYDRO UK is the future of car care. Manufacturing products in the UK to bring you the very best formulas while also creating a community.
Unit 1, Cirencester Business Estate, GL7 1YG, Cirencester, Verenigd Koninkrijk
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I would give this a 3/5 if the hydro spray bottles were better quality and gave a longer spray time. I used the pre and snow foam that I purchased and they appeared to soften and lift dirt quite well. I don’t have a jet washer so tried to reuse one of the spray bottles to rinse. Pretty rubbish spray strength and need repressurising continuously. I think in the promotional videos I saw most of the cleaning is achieved by a pressure washer rather than the cleaning products. Disappointed! I only have a Suzuki swift but struggled to spray a single whole panel without repressurising. 2ltr capacity is too small in my opinion and poor finish on plastic edges/weak spray pattern. Products overall 3/5 for cleaning chemicals but 1/5 for the spray bottles.

Antwoord van Hydrouk
it’s OK used 3-4 times since i bought this but quality of pump is OK.

Antwoord van Hydrouk
It is not clean the dirt how they show on video useless

Antwoord van Hydrouk
My first hydro bottle failed after the 2nd time of using it. I contacted Hydro with the concern, they asked for a video of the issue and very quickly sent out a replacement bottle FOC.

Antwoord van Hydrouk
Wish I read the reviews before…
Bought this because Facebook made it look good… says express delivery but nothing, email and message on fb but nothing. I ask for it too be cancelled and still nothing I get in contact with the company who bought through and wow what do you know I get a notification saying will be dispatched… not that DPD have it yet! Company is a joke and I would seriously go elsewhere… I will review product after I have used it but this isn’t given me any confidence… terrible company to deal with and not honest like someone else said they delete negative comments on fb .. avoid

Antwoord van Hydrouk
Does what it says on the tin.
Pre and snow work great. The polish leaves a nice soft touch

Antwoord van Hydrouk
Originally purchased the Pre and Snow products first which dramatically reduced the effort to clean the car for maintenance washes The only contact required for the paintwork is now when drying.
Recently purchased Alloy and Fallout, cleaning wheels is now a super easy job.
Well done Hydro !!!!

Antwoord van Hydrouk
Great products and value for money. Super fast delivery too 👍💪

Antwoord van Hydrouk
Very good product and excellent service, used a lot different kinds of products over the years and hydro is the one 👍

Antwoord van Hydrouk
Very poor customer service communication. Been emailing as my order was meant to be delivered extra quick 1-3 days and it hasn't even been passed on to the courier.No answer to email. Definitely won't be buying again.

Antwoord van Hydrouk
Placed my second order on Hydro during their birthday sale and received one item in error. Sent an email which was picked up by Hannah issue sorted and correct item sent. I've already recommend to friends and family brilliant products and customer service

Antwoord van Hydrouk
Recieved package and was missing the shampoo bottle. Emailed several times and no reply!!

Antwoord van Hydrouk
Products themselves work really well, car always comes up clean and is a relatively easy process.
Shipping is always quick and have had no issues on any of my orders.
One of my bottles broke recently, and although customer service was slow to respond, they did stand by their products and shipped me a replacement.
Overall this has been a positive experience and I will continue to be a customer of theirs based on my experience.

Antwoord van Hydrouk
Ordered and was promised a quick delivery...it turned up much later than expected...no apology or contact to say it would be late...really poor service and even poorer customer service...this company even removes poor reviews from their Facebook page so it all looks ok rather than answer the problems people are having

Antwoord van Hydrouk
The product was supposed to be delivered between 1 and 3 days. By day 4, the courier didn't even have the product yet. Having emailed saying I wanted the order cancelling, I received an email after the order was "delivered" despite the fact that I'm away from home!

Antwoord van Hydrouk
I order a caravan cleaning bundle and received the standard car product. So far emails have not been answered. Apparently communication is not a strong point for this company. All I want is for the product I ordered to be supplied. Very disappointed, wishing I hadn’t been sucked in.

Antwoord van Hydrouk
Bought with express 1-3 day delivery, 4 days after payment order still not even dispatched, terrible service, don’t recommend, won’t use again. No shortage of other more reliable companies offering the same kind of products.

Antwoord van Hydrouk
I initally bouth 2 products, SNOW and PRE . I was so impressed I also bouth SHAMPOO, GLASS, DETAIL and INTERIOR.

Antwoord van Hydrouk
Been using the products as part of car cleaning for myself and now others and results are good

Antwoord van Hydrouk
This is the first time ever writing a review of a product, never been this Peed off I don't think!!After watching endless videos on Facebook I decided to take the plunge and buy the Hydro 2 bottle bundle with prewash and snow foam, no problem with delivery, so followed instructions and what an absolute joke of a product, endless pumping of the bottles, definitely not as I watched in adverts, prewash and snow foam did nothing to the muck on my little Corsa van, had to go over with sponge to shift it, thought this would take away the hard work, no chance! Then of course can't return for refund, bottles have been opened and sprayers been used, so I don't know how your supposed to try products with out using them, but there you go, feel very very disappointed all round, save your money and invest in a bucket and sponge.

Antwoord van Hydrouk
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.