Great prices and after my order was separated into two shipments which I didn’t know, one quick call and was given tracking code for second shipment which arrived shortly after.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Absolutely amazing customer service from start to finish. And I don’t leave Reviews often, but these guys are the real deal, so you can absolutely buy with confidence knowing this backup for once... Toon meer
Bedrijf heeft geantwoord
I had a small mismatch in my order (fan size), and Craig from Hytec spotted it before dispatch — saving me from a frustrating setup mistake. He got in touch immediately, explained everything clear... Toon meer
Bedrijf heeft geantwoord
Great service and communication. Had a slight issue with one of my items but they resolved it for me in 24 hours. Will use Hytec Hydroponics for all my gardening purchases going forward. Pricing is co... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hydroponic & horticultural plant growing equipment backed up by 20 years of experience, offering free qualified scientific advice. Supplying only the finest hydroponic and horticultural products from all the major international manufacturers and distributors - Hytec Hydroponics provides everything needed for both the beginner and experienced grower, no gimmick's only track proven top-quality equipment. We provide advice that money just can't buy! We are committed to giving you horticultural knowledge that will maximise your crop yields and offer you the latest growing equipment, at great value for money!
Contactgegevens
4 Bailey Drive, S21 2JF, Sheffield, Verenigd Koninkrijk
- 0114 228 0024
- sales@hytechorticulture.co.uk
- hytechydroponics.com
4,7
Uitstekend
178 reviews
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The staff are very knowledgeable
The staff are very knowledgeable, I was extremely happy with the service I received and how quickly my package was sent out, it was extremely well wrapped ensuring nothing was broken. Definitely will be a returning customer. Thanks guys!!!
5 september 2025
Antwoord van Hytec Hydroponics - Sheffield
Thank you so much for your kind words! We’re delighted to hear that you were happy with the service , the packaging, and the speed of delivery. Our team takes real pride in making sure everything arrives safely and quickly, so it means a lot to know it was appreciated. We look forward to welcoming you back again soon!
I ordered an easy feed system
I ordered an easy feed system.
I wish I had years ago. It's ace!!!
18 augustus 2025
Antwoord van Hytec Hydroponics - Sheffield
Thank you so much for the fantastic 5-star review! We're thrilled to hear you're loving your Easy Feed system – and even more so that you wish you'd got it years ago! It’s great to know it’s making a real difference.
If you ever need any help or advice, just give us a shout – we’re always here to support you.
All the best,
The Hytec Team
The representative completely ignored…
The representative completely ignored me without giving an explanation when I suggested to cancel and resubmit an order with the right amount for shipping + at the same time I wanted to change the email address on file to my personal email.
Let's wait and see the product
26 augustus 2025
Antwoord van Hytec Hydroponics - Sheffield
Thanks for letting us know about your experience and I’m really sorry your request about cancelling/submitting the order and updating your email wasn’t addressed properly. That’s not how we want anyone to feel.
I think in this case my colleage may have misread the email which I sincerely apologise for and is not acceptable and I totally understand where you are coming from and why you feel ignored. Sometimes in the fast paced work day mistakes happen. We are all human.
We can for sure send you an invoice in your personal email address and also I have changed your email address on the website to your personal email if you wish to login.
Again sorry for our error and any inconvenience this may have caused in the future please feel free to reach out to me personally and I will make sure things go more smoothly.
Made my order & turned up in very good…
Made my order & turned up in very good time. Only tiny issues was the hanging brackets were a little bent but very easily sorted as they are aluminium. Will be using you guys in the future.
11 augustus 2025
Antwoord van Hytec Hydroponics - Sheffield
Hi Alex,
Thanks so much for your kind review — we really do appreciate you taking the time to leave one!
From what you’ve mentioned, it sounds like you could be referring to a bent light hangers on the Telos light — is that the case? If so, we're really sorry to hear about that. It could’ve happened during shipping, and if that’s the case, we’ll definitely have a word with the courier.
That said, if you think it might be more to do with the packaging of the light itself, we’d genuinely value feedback. And would happily pass it on to Telos so they can upgrade their new versions with any issue like that taken care of, to help them prouce even better lights in the future!
Thanks again for the good review — it really does make our day!
All the best,
Hytec
Everything was spot on .
Everything was spot on .. even when calling up with my Scottish accent .. would recommend and have
20 augustus 2025
Antwoord van Hytec Hydroponics - Sheffield
Thanks so much for your kind words – you truly made our day!
We’re always striving to deliver the best service possible and it means a lot to know we hit the mark.
Thanks again!
The Hytec Team
Extremely disappointing experience with…
Extremely disappointing experience with unprofessional, robotic responses and poor customer support.
I ordered an AC Infinity grow tent kit from Hytec Hydroponics, which included lights, a carbon filter, an inline fan, two rotary fans, and a controller. Only one rotary fan was delivered, yet I was billed for two.
I live in the EU, so I was hit with hefty customs fees (understandable, post-Brexit). But I still paid customs on an item I never received.
When I contacted Hytec, I was repeatedly offered a voucher, despite making it very clear I wanted a refund, not store credit. Eventually, they agreed to refund the missing fan, but avoided to account for the customs fees I paid on it. I had to calculate and provide proof myself, and the responses I got were clearly ChatGPT-style AI replies, not real customer service from an actual human being. It felt like I was speaking to a bot that had been fed my own emails. Eventually they paid.
Once my tent was set up, I noticed significant light leaks along the zippers. I reported this with photos, as requested. After that, I heard nothing for nearly a month. I followed up, and now another week has passed with zero response.
To be honest, the entire communication has felt detached, robotic, and uncaring, like they’re either not reading emails properly - 420 I guess - or just don’t care once they’ve made the sale.
I’m now considering my options, including contacting AC Infinity directly about Hytec’s service, and filing a complaint with UK Trading Standards.
Would absolutely not recommend. Very unprofessional.
30 april 2025
Review zonder uitnodiging
Antwoord van Hytec Hydroponics - Sheffield
We’re very sorry to hear about the difficulties you’ve experienced and for the disappointment this has caused. This is not the kind of service we want our customers to go through, and we regret that your order didn’t go as smoothly as it should have. We feel we went above and belond in regards to contacting AC Infinity about the pin hole of light in the tent zip which the Manufacture said was in tolerance and this is why they add a zip cover flap to cover stitching holes.
Thank you for sharing the details with us, your feedback is valuable and helps us see where we need to improve, both in communication and in product support. We’re reviewing this matter carefully and will continue working to ensure your concerns are fully resolved.
We truly appreciate your patience and understanding, and we’d like the opportunity to restore your confidence in us. Please feel free to reach out directly so we can assist you further and come to a resoultion.
box fans arrived as specied.
the box fans arrived within timescale and nicely packed. thank you hytec hydroponics employees. will recommend these fans in the future.
21 juli 2025
Antwoord van Hytec Hydroponics - Sheffield
Thank you for your kind review—it truly makes our day! We're so glad to hear you're happy with our service. We always strive to provide the best experience for our customers.
Antwoord van Hytec Hydroponics - Sheffield
Thanks for leaving us a review and for your continued custom, it really means a lot to us! We hope to have you back again in the future - Hytec Team
Absolutely brilliant
Ordered loads from this place one had a fault contacted them had replacement next day absolutely fab no messing on from this place pleasure doing business order again soon 👍 🌟🌟🌟🌟🌟
18 juli 2025
Review zonder uitnodiging
Antwoord van Hytec Hydroponics - Sheffield
Thank you for your kind review—it truly makes our day! We're so glad to hear you're happy with our service. We always strive to provide the best experience for our customers.
Antwoord van Hytec Hydroponics - Sheffield
Thank you for your kind review—it truly makes our day! We're so glad to hear you're happy with our service. We always strive to provide the best experience for our customers.
Antwoord van Hytec Hydroponics - Sheffield
Thanks for taking the time to leave us a great review, we really appreciate it! We look forward to having you back in the future!
Antwoord van Hytec Hydroponics - Sheffield
Thanks for taking the time to leave us a great review, we really appreciate it! We look forward to having you back in the future!
- Hytec Team
good service ⭐️⭐️⭐️⭐️⭐️
2 juni 2025
Antwoord van Hytec Hydroponics - Sheffield
Thanks for leaving us a 5 star review, Darren! Hopefully we can continue to provide you good service in the future :)
- Hytec Team
Excellent service as per usual.fast…
Excellent service as per usual.fast delivery. Will use again. Fully recommend 10/10.
2 juni 2025
Antwoord van Hytec Hydroponics - Sheffield
Thank you so much for your kind words and continued support! We're thrilled to hear that you were happy with our service and fast delivery. Your recommendation means the world to us, and we look forward to serving you again soon. 😊 10/10 customers like you make what we do so worthwhile!
Antwoord van Hytec Hydroponics - Sheffield
Thank you for your kind review—it truly makes our day! We're so glad to hear you're happy with our service. We always strive to provide the best experience for our customers.
Antwoord van Hytec Hydroponics - Sheffield
Thank you for your kind review—it truly makes our day! We're so glad to hear you're happy with our service. We always strive to provide the best experience for our customers.
Good service 👌
29 april 2025
Antwoord van Hytec Hydroponics - Sheffield
Thank you for your kind review—it truly makes our day! We're so glad to hear you're happy with our service. We always strive to provide the best experience for our customers.
Best regards,
The Hytec Team
If you have questions, just ask, always replied to mine.
Fast service, questions answered = no problems, great company.
25 april 2025
Antwoord van Hytec Hydroponics - Sheffield
Thank you for your kind review—it truly makes our day! We're so glad to hear you're happy with our service. We always strive to provide the best experience for our customers.
Antwoord van Hytec Hydroponics - Sheffield
Thank you for your kind review—it truly makes our day! We're so glad to hear you're happy with our service. We always strive to provide the best experience for our customers.
I Use those buckets for Slip and Oxides…
I Use those buckets for Slip and Oxides they are good and the most practical thing is that there are handles on the side That give another option to carry 'em around.
4 april 2025
Antwoord van Hytec Hydroponics - Sheffield
Thank you for your kind review—it truly makes our day! We're so glad to hear you're happy with our service. We always strive to provide the best experience for our customers.
Best regards,
The Hytec Team
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