Iberica Food Reviews 

817
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I wanted to update my review with a more accurate response. After enjoying some of the Serrano ham I purchased, I am very very happy with the product. Yes there was a slight shipping delay but honestl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Unfortunately the manchego cheese wheel was warm when it arrived! Maybe more ice packs are needed. The delivery was super efficient.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m a repeat customer and have always been happy with the olive oil, DHL let me down with not doing next day delivery but that is nothing to do with them. Would definitely recommend

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This store is a treasure trove of quality products and friendly faces. I adore their deli section, where I often pick up fresh sandwiches and salads for lunch. Everything is made daily, and you can... Toon meer

Bedrijfsgegevens

  1. Ham winkel
  2. Kaaswinkel
  3. Gourmet kruidenierswinkel
  4. Boodschappenbezorgdienst
  5. Vleesgroothandel
  6. Groothandel in vis en zeevruchten

Geschreven door het bedrijf

We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

817 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(817)

54 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent charcoal

I've been meaning to leave this review for ages, hence it may seem a little unseasonal now! Back in the summer, we bought a bag of the Quebracho hardwood charcoal from Iberica Food. We had intended to use it at home, however, our son invited us to a gathering (and an important one, too - we were meeting his girlfriend's family for the first time!) at which there would be a BBQ, so we said we'd supply the charcoal, as well as a few other bits.

As there were going to be so many people there, and we'd be cooking for ages, we had wondered whether one bag would be enough. We needn't have worried - the charcoal burned for ages, gave off loads of heat and very little smoke, and, by the time everyone had been very well fed indeed, there was still over half a bag left, which our son somehow persuaded us to leave behind!

We'll definitely be buying more when the weather warms up again.

11 december 2025
Review zonder uitnodiging
Logo Iberica Food

Antwoord van Iberica Food

Thank you so much for your lovely review - we really enjoyed reading your story! We’re delighted to hear that the Quebracho hardwood charcoal performed so well, especially on such an important BBQ. It’s great to know it provided plenty of heat and lasted long enough to feed everyone (and then some!).

We truly appreciate you taking the time to share your experience, and we look forward to keeping you stocked up when BBQ season returns.

Warm regards,
The Iberica Food Team 🔥

Beoordeeld met 5 van de 5 sterren

All ok

All ok, delivered within scheduled time slot .No problems.

28 november 2025
Logo Iberica Food

Antwoord van Iberica Food

Thanks so much for your feedback! We’re glad to hear everything went smoothly and your order arrived on time. We really appreciate you taking the time to share your experience.

Beoordeeld met 1 van de 5 sterren

My order didn’t arrive I am absolutely…

My order didn’t arrive I am absolutely disgusted with your service and I want a full refund or I will be taking legal action!

27 november 2025
Logo Iberica Food

Antwoord van Iberica Food

Hi Thomas
We’re really sorry to hear your order hasn’t arrived and completely understand your frustration. This definitely isn’t the experience we want for our customers.

Please contact our support team at customerservice@ibericafood.com with your order number so we can investigate this urgently and arrange a replacement or refund right away.

We’ll make sure this is resolved for you as quickly as possible.

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery
Contents arrived in good condition.

26 november 2025
Logo Iberica Food

Antwoord van Iberica Food

Thank you for your lovely feedback! We’re delighted to hear your order arrived promptly and in perfect condition.

We really appreciate your support and hope to serve you again soon.

Beoordeeld met 5 van de 5 sterren

I just wanted to thanks the company…

I just wanted to thanks the company again for their amazing treatment to their customers. I had some problems with the delivery company and from the minute that I have contacted their customer services they were so competent and kind to me. Immediately, they send me a replacement for the box that I never got in the first place and informed me with every move that they were taking into account . Food came in perfect condition and I would highly recommend to anybody to buy their Spanish products from them.

20 november 2025
Review zonder uitnodiging
Logo Iberica Food

Antwoord van Iberica Food

Thank you so much for your wonderful review and kind words! We’re really happy to hear that our team could resolve the delivery issue quickly and that your replacement arrived in perfect condition.

Your recommendation means a lot to us - we truly appreciate your support and hope you continue enjoying our Spanish products!

Beoordeeld met 5 van de 5 sterren

Delicious food

Delicious food

31 oktober 2025
Logo Iberica Food

Antwoord van Iberica Food

Thank you for your kind review! We’re so pleased to hear you enjoyed the food.

We really appreciate your support and hope to serve you again soon.

Beoordeeld met 5 van de 5 sterren

Nice offer and quick delivery

I found a great offer and the delivery was quick without issues.

1 november 2025
Logo Iberica Food

Antwoord van Iberica Food

Thank you for your great feedback! We’re delighted you were happy with the offer and that your delivery arrived quickly and without any issues.

We really appreciate your support and hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Fantastic variety of Spanish food online

Easy to navigate website and placing an order. Packed and delivered within a couple of days of placing my order. Very happy with purchase. Thank you!

1 november 2025
Logo Iberica Food

Antwoord van Iberica Food

Thank you so much for your lovely review! We’re delighted to hear you found the website easy to use and that your order arrived quickly.

We really appreciate your kind words and are so glad you’re happy with your purchase.

Beoordeeld met 5 van de 5 sterren

Always a fantastic service 😀

Always a fantastic service 😀

1 november 2025
Logo Iberica Food

Antwoord van Iberica Food

Thank you for your kind words and continued support! We’re thrilled to hear you’re always happy with our service 😀

It truly means a lot to us — we look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Claudia was brilliant.

Claudia was brilliant.

30 oktober 2025
Logo Iberica Food

Antwoord van Iberica Food

Thank you for your lovely feedback! We’re so pleased to hear that Claudia was brilliant — we’ll be sure to pass your kind words on to her.

We really appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Excellent all round and speed of…

Excellent all round and speed of delivery thank you

1 oktober 2025
Logo Iberica Food

Antwoord van Iberica Food

Thank you so much for your great feedback! We’re delighted to hear you were pleased with everything — especially the speedy delivery.

We really appreciate your support and hope to serve you again soon.

Beoordeeld met 5 van de 5 sterren
Logo Iberica Food

Antwoord van Iberica Food

Thank you for your review! We’re glad to hear your order arrived on time and in perfect condition.

We really appreciate your feedback and look forward to serving you again soon.

Beoordeeld met 1 van de 5 sterren

I recently purchased four boxes of…

I recently purchased four boxes of Turron…I like to have them in to give to Spanish friends…unfortunately the four boxes were damaged on all corners and the top…I sent photos to your customer service and they said that the boxes must have been damaged in transit! I find that very hard to believe! … I now cannot give them as presents as they look so second hand! Gracias por nada! Bernadette Robinson

10 september 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Croquettas somewhat disappointing.

Order/Delivery system good but my delivery was literally just within “am - before noon” timeframe and some of the croquettas felt soft (starting to defrost)and had clumped together. I placed in freezer immediately. I didn’t want to try to separate them for fear of splitting.
I followed cooking instructions to the letter but was disappointed that most of the batch did split. I tried an alternative method as a trial of oven baking but these also split.
I do normally make these myself and appreciate the delicate nature of croquettas specifically when cooking but due to time constraints I ordered frozen.

Overall I would comment the filling was much “looser” than what I make and to be honest there was not a significant taste/flavour difference between the cod and ham, somewhat disappointing.

The Manzanilla Jalapeño olives were exceptional - best I’ve ever had !

1 september 2025
Beoordeeld met 4 van de 5 sterren

Very good and really nice price

Very good and really nice price. One of the bricks arrived damaged leeking a little bit but I think was the carrier, not the company who packed all the items very well

27 augustus 2025
Logo Iberica Food

Antwoord van Iberica Food

Thank you very much for your kind review. We’re delighted to hear you were happy with the products and prices. We’re sorry to learn that one brick arrived slightly damaged, thank you for recognising this was likely due to the carrier, as we always do our best to pack items securely. We truly appreciate your feedback and look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

everything i orered arrived on time…

everything i orered arrived on time well packaged and with good sell by dates

27 augustus 2025
Logo Iberica Food

Antwoord van Iberica Food

Thank you very much for your review. We’re delighted to hear that everything arrived on time, well packaged, and with good dates. Your feedback means a lot to us, and we look forward to serving you again soon.

Beoordeeld met 4 van de 5 sterren

Fast delivery first class produce…

Fast delivery first class produce marzipan

2 augustus 2025
Logo Iberica Food

Antwoord van Iberica Food

Thank you for your kind review. We’re delighted to hear you enjoyed our marzipan and were pleased with the fast delivery and quality. We look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

fast delivery

3 augustus 2025
Logo Iberica Food

Antwoord van Iberica Food

Thank you for your review. We’re glad to hear you were happy with the fast delivery and we look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

Present for my Spanish Friends

The was a present for my Spanish Friends, they wow extremely happy with the contents.

28 juli 2025
Logo Iberica Food

Antwoord van Iberica Food

Thank you for your lovely review. We’re delighted to hear that your Spanish friends were so happy with their gift. We look forward to helping you with more special presents in the future.

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