Fresh Meat Packs UK Reviews 

Late delivery, plus the quality was not the best at all for the price you pay for it, disappointed really

I purchased 4 kilos of ribeye steak for £100 , now I was expecting to have to clean / trim the silver skin from this ribeye joint of beef but I had to cut away over half a kilo of beef fat before I could remove trim the silver skin I emailed the company regarding this matter and have been met with complete silence , no response what so ever .

Absolutely appalling, I placed my first order and they didn't ship it, no person to sort this out, you have to download shop app to track, then you have to download WhatsApp to contact, all automated waste of time. I will never use you again. Not only spoilt homecoming but now have to wait for the money to be returned.

They are lying thieves.they take your money but dont send anything.

Fabulous from order to delivery...meat very good would highly recommend.
Val

sent pics and videos of the meat as was rotten after 2 days still no reply avoid this shop

Meat is of good quality, unfortunately, delivery took 18 days from order, missing the date I wanted it for.

Excellent with being kept up to date with order,delivery, and Watts app chat
1st purchase online,Excellent, will buy again
Quality of meat delivered was same as seen on there video,Outstanding

I would rate them a zero but unfortunately it won’t let me. Ordered various meats for delivery Saturday 27th June, no info on delivery time so I whatts apped at 12pm and 3pm asking for an update on delivery, nothing received back, AI reply, messaged again 5.15pm as still no reply. When a human actually bothered to reply I was told it wasn’t out for delivery today, they supposedly had sent a text to everyone other than me, joke of a company, awful customer service, whole day wasted !!! Idiots !!

In middle off heatwave order delivered day late i ave no moans there, but received order on saturday unpacked quality cold fresh well pleased during hot weather there packing top notch will be ordering again thank yoi

Fantastic steak at really great price. Delivered on time. Nothing to complain about. 👍👍

Absolutely the best!!! I became a regular customer since the first order arrived, never let me down on quality and delivery

Exceptional value and excellent meat quality - went with 20 rump and 20 chicken breasts - superb will be a regular shop

We received our first order for a farm shop box today, it is packed with lovely meat and chicken and a few extra items like cheese and butter

Having explained my dietary problem, I was so pleased that this had been noted and nothing in the box that will cause me problems

I will definitely be shopping here again

Ordered for delivery on a Saturday, in good time mid week order to guarantee the food arrived for a BBQ on the Sunday. It arrived on Sunday at 1400hrs, left on our front step, in the hottest May day ever on record in the UK. Only informed of this at 0841hrs on the Sunday so had to buy additional food for our guests and make alternative arrangements which was highly inconvenient.

Opened up the box and the lamb burgers were missing, which they knew about and then sent a refund the next day, no other contact, awful service.

We used two of the sirloin steaks and they were less than 50% meat, just gristle and fat. The ribs and black pudding were all very good and chicken thighs were basic European cuts as expected, nothing special but you get what you pay for I guess.

Complained by email twice and after 2 weeks nothing, again via Instagram and nothing still.

Will never buy from them again and will advise others to not buy also. Terrible service.

Steaks are amazing and fantastic value will definitely be ordering again

My order on 25th May has still not been fulfilled despite a reminder on 3rd of June.

Order #41687

My daughter was getting married on the 6th June 2026 and it was decided we would have a wedding BBQ in the afternoon. I ordered the whole sirloin, some black garlic ribeye steaks and the boneless lamb steaks for my elderly neighbour, it's her favourite meat.
Alex really helped me with making this order reality as the delivery dates made me panic a little but that was due to low lamb steak level.
It arrived really well packaged and looked great straight out of the box.
My son dealt with the sirloin and cut into steaks, only flavouring them with a special peruvian himalayan salt that had been bought back as a present for him.
They were all but one done medium rare and everyone, I mean everyone commented on how tasty and good the steaks were.
My neighbour has had one of her lamb steaks and said it was really good.
I can't comment on the ribeyes as my son is using them this coming weekend for him, his girlfriend, friend and his girlfriend but I have NO doubt he will tell me they were delicious.
This was my first order from Fresh Meat Packs but will definitely not be my last.
Would recommend highly, I took a leap of faith BUT it paid off.
Thank you Alex, thank you Fresh Meat Packs.
SUPERB!

Cost efficient and flavourful cuts of steak and decent customer service!

By no fault of their own, DPD failed to deliver my steak package. Once reaching out to Fresh Meat Packets, the team was very responsive, the downside was that via their WhatsApp chat, you constantly need to instigate the conversation to open the chat again, meaning my issue was not solved for a month.
The team did sent out additional steaks that stated which was a massive plus!

I’d definitely buy again but would hope the team use another provider that is not DPD to avoid packages going missing.

The quality of the product is amazing very fresh and clearly packed and shipped same day and every if u have a issue it’s sorted very quick