Idea Financial Reviews 

569
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

We have worked with Idea Financial for years and they have been extremely professional from day one. Their loan documentation is clear, their online portal is organized and up-to-the-minute and their... Toon meer

Beoordeeld met 5 van de 5 sterren

Idea Financial has quickly become a member of our support team at United P&H. Jim Picanso of Idea and Jon Cohen of Fundible.com worked together-- listening to, and understanding, our needs. They have... Toon meer

Beoordeeld met 4 van de 5 sterren

Our business structure is complicated. The loan process involved more steps and a longer loan process than we had hoped. Our Idea Financial team members stayed on top of the process and helped us to n... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten
  2. ook in
  3. Financieel adviseur

Over Idea Financial

Geschreven door het bedrijf

Idea Financial empowers small businesses with flexible funding solutions tailored to your unique needs. Our two core offerings - business lines of credit and business term loans - provide the financial tools you need to thrive. With our line of credit, access funds as needed for managing cash flow, seizing opportunities, or covering unexpected expenses. For larger investments, our term loans offer lump sum funding to fuel significant growth initiatives.

We stand out through our fast, streamlined application process and personalized support from financial experts. Our innovative approach combines cutting-edge technology with a commitment to building lasting client relationships.

Experience the difference of working with a financial ally who truly understands and champions small businesses. Whether you're looking to expand, invest in equipment, or capitalize on new opportunities, Idea Financial provides the accessible, flexible funding you need to turn your vision into reality. Choose us and take your business to the next level with smart, tailored financing solutions.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

569 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 16% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,2

Alle reviews

(569)

36 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Simple

There were no major hoops and a whole bunch of paperwork that had to be found and provided. Processing was quick.

11 augustus 2023
Beoordeeld met 5 van de 5 sterren

So easy

Idea Financial has been so easy to deal with, and quick to answer all questions.

6 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am very disappointed…

I am very disappointed in how the request for a simple payoff letter was handled! It took 5 days. 3 Other lenders got us what we needed in hours. Even our big bear bank got us a letter in 24 hours.

In the end Ideal team was just holding off to talk to me to get more information from me directly that my authorized team was and would have gladly answered for them! Our rep was stubborn and hung his hat on “policy”which was clearly just a game to talk to a principal partner. The first question was why we were requesting the letter. Lol. He asked me 3 simple questions to verify my identity nothing more to process a simple letter on what we owe them, all of which my team could have easily done. Even after I spoke to him he didn’t deliver the letter immediately which seemed out of spite at that point because I refused to respond to his first question due to the nature of his dishonesty over why he needed to talk to me.

We have worked with 3 or 4 lenders like Ideal over the years and have never met a team that was as solely focused on their needs vs keeping a very good customer happy. They made a fair amount of money from our business but struggled to see the additional opportunities that would have been there had they made this transition process easier.

I will not use them ever again!
It’s a shame really.

24 juli 2023
Review zonder uitnodiging
Logo Idea Financial

Antwoord van Idea Financial

John…security is important to Idea Financial. It is required that payoff letters be sent to the guarantor of the loan. Otherwise, in order for an authorized employee to receive the payoff letter, our team is trained to speak to the guarantor, confirm their identity and confirm that they are, in fact, requesting a payoff letter. This policy is in place to protect you and your business. In the instance, our team requested to speak with you because you are the authorized representative, owner and guarantor of the loan. You were unavailable until July 24, 2023. Once our team was able to connect with you, the payoff letter was sent in less than 24 hours. We are sorry that the delay caused any inconvenience but we are happy that your company’s privacy was protected. While speed is preferable, we always choose safety and security first. We wish you well.

Beoordeeld met 1 van de 5 sterren

DO NOT TRUST IDEA FINANCIAL

Very untrustworthy. They asked us to pay down a different loan to approve us, which we did. The day after signing the agreement, they closed our account.

Their reason was a credit line we got while we were looking for credit and before their approval but had no balance. We only agreed to discuss additional funding because Idea offered a higher limit and lower cost. That other credit line had requested we made a minimum draw to open it, which we repaid fully the week after. This happened three weeks before signing with Idea.

Now after closing our account, Idea requested we fully close our account with this company to "see" if they get us reapproved, but with no guarantees.

No need to say, at this point, we cannot trust them enough to do that. We had already paid down a loan at their request to give us their first approval. We cannot keep hurting our credit for them just to play around.

DO NOT TRUST IDEA FINANCIAL. They don't stand by their signed agreements or their word. Take your business elsewhere.

EDIT: The reply of Idea Financial, saying that we opened an account after getting approved, is an outright lie, and I have the documentation to prove it. This reinforces my argument: DO NOT TRUST IDEA FINANCIAL.

18 juli 2023
Review zonder uitnodiging
Logo Idea Financial

Antwoord van Idea Financial

At Idea Financial, we pride ourselves on being a provider of one of the fairest and most affordable non-bank lending products in the market. One of our requirements is that a company getting financing with us use us as their primary source of financing. Most importantly, we do not permit “stacking” which is defined as taking multiple sources of financing, especially in a short period of time. Your company applied and had 2 non-bank loans already. We asked that you pay off and close one of them, which you did. However, despite being aware of our policy, you elected to open yet another non-bank loan between the time you got approved and the time you tried to fund. This was a violation of our contract, of which you were keenly aware. Your decision to do this increased the risk associated with your business and we elected not to proceed. As a provider of finance, risk management is a critical aspect of our business and we are under no obligation to take on addition risk due to your decision to stack. This has nothing to do with being untrustworthy. If anything, we abided precisely by the terms of the agreement and you did not.

We are sorry you feel you had a negative experience but your review is false and misleading and it’s important that readers are aware of this

Beoordeeld met 4 van de 5 sterren

It worked well

It worked well. I was surprised at how fast it worked,

12 juli 2023
Logo Idea Financial

Antwoord van Idea Financial

Thank you for your review. Of course, we strive to deliver 5 star service so if there is anything that we could have done better, we would welcome the feedback.

Beoordeeld met 4 van de 5 sterren

it was easy to get an LOC you didn't…

it was easy to get an LOC you didn't have to jump thru hoops. but I wish I could pay a monthly payment by check I do not like ACH. BECAUSE I LIKE TO BE IN CONTROL OF MY BANK ACCOUNT

13 juni 2023
Logo Idea Financial

Antwoord van Idea Financial

Thank you for your review. As I am sure you are aware, lenders that provide loans quickly and online oftentimes require a direct ACH debit. Furthermore, our primary line of credit is a weekly payment, which suits most small business very well. We hope you continue to benefit from the credit provided to your business by Idea Financial. We wish you and your business much success.

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