Our original appointment was cancelled the day before and we had to wait on excess of 3 weeks for another appointment. The lady I spoke to on the telephone was rather abrupt and brusque, bordering on... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Apart from the fact that the boiler developed a fault, which I can accept any mechanical product can, I was impressed that the service engineer attended by 1030 a.m. Tuesday morning when the fault wa... Toon meer
Bedrijf heeft geantwoord
Tony (engineer) kept us up to date of est. time of arrival first thing in the am and then text to say when we were the next visit which is very helpful. On arrival he was polite and friendly and got... Toon meer
Bedrijf heeft geantwoord
A proper effort made to fix the issue rather than just write my 11 year old boiler off, and so far a successful one. Prompt, efficient and professional engineer too. Very happy after months if t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Ideal Heating
Geschreven door het bedrijf
Providing central heating you can rely on for over 100 years, Ideal Heating has been bringing warmth and comfort to domestic and commercial markets since 1906.
Find Your Ideal Product
Find Your Ideal Installer
Contactgegevens
National Avenue, HU5 4JN, Hull, Verenigd Koninkrijk
- 01482 498660
- idealheating.com
4,8
Uitstekend
79K reviews
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EASY TO MAKE A SERVICE REQUEST
EASY TO MAKE A SERVICE REQUEST, THEY RING TO GIVE ETA AND ADVISE WHEN THEY ARRIVE. GOOD EFFICIENT ENGINEERS AND A GOOD JOB COMPLETED WITH WRITTEN REPORT FOR YOU TO PRINT OFF FROM YOUR EMAIL.
5 oktober 2026
Antwoord van Ideal Heating
Good morning Mrs Cowan,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated. We are delighted to hear that you found the booking process straightforward and were pleased with our communication, efficient engineers, and prompt written documentation.
Kind Regards
Niamh
Ideal Heating
Antwoord van Ideal Heating
Good morning Mr Lowe,
Thank you for taking the time to leave Ideal Heating a 4-star review, it is greatly appreciated.
Kind regards
Niamh
Ideal Heating
Service engineer attended to help us…
Service engineer attended to help us sinc both our mobiles and the Halo
Once the problem was rectified Dillip spent time talking through both our Boilerthst was recently installed and helped us to use the Halo to regulate our heating going forward thank you.
11 oktober 2026
Antwoord van Ideal Heating
Good morning Carol,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear that our engineer was able to help resolve the issue with your heating controls and took the extra time to ensure you felt confident using your system.
We are pleased to know you are happy with the service you received.
Kind Regards
Niamh
Ideal Heating
Very nice man did the service very…professional
Very nice man did the service very professional
6 oktober 2026
Antwoord van Ideal Heating
Good morning Thomas,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated. We are delighted to hear that you experienced such polite and professional service.
Kind Regards
Niamh
Ideal Heating
Antwoord van Ideal Heating
Good morning Paul,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated. We are delighted to hear you are happy with the friendly and efficient service you received.
Kind Regards
Niamh
Ideal Heating
Antwoord van Ideal Heating
God morning Estelle,
Thank you for taking the time to leave us a 5-star rating and share your feedback. We are delighted to hear that our team was able to efficiently resolve the issue with your heating system and get it working properly again for you.
Kind Regards
Niamh
Ideal Heating
Antwoord van Ideal Heating
Good morning Hugh,
Thank you for sharing your feedback. We appreciate your time and are actively reviewing our internal team messaging processes to ensure we deliver much clearer and more timely updates to our valued customers moving forward.
Kind Regards
Niamh
Ideal Heating
Boiler annual service
Sorry that Mark was ill and unable to attend,but Jamie
Seemed to carry out service efficiently.
6 oktober 2026
Antwoord van Ideal Heating
Good morning Dennis,
We're happy to hear that our replacement technician provided efficient service, and we appreciate your understanding regarding the last-minute change. Thank you for the positive feedback.
Kind Regards
Niamh
Ideal Heating
Service was efficient as always and I…
Service was efficient as always and I can now use my heating with no worries.
6 oktober 2026
Antwoord van Ideal Heating
Good morning Mrs Deborah,
Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the service you received.
Kind regards
Niamh
Ideal Heating
Turning up
Turning up!
Jamie Jack. Friendly, polite n thorough n did the Service whilst here.
11 oktober 2026
Antwoord van Ideal Heating
Good morning Jo,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated. We are delighted to hear that our engineer was polite, friendly, and completed a thorough service during their visit.
Kind Regards
Niamh
Ideal Heating
Your engineer was polite and friendly…
Your engineer was polite and friendly he came and got straight on with the job finished tidied up filled in the boiler record sheet and left i thanked him and got on with my day
5 oktober 2026
Antwoord van Ideal Heating
Good morning,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated. We are delighted to hear that our engineer provided efficient, polite service and left everything clean and tidy for you.
Kind Regards
Niamh
Ideal Heating
Very pleasant team
Very pleasant team, efficient and courteous. Seemed to do a thorough job.
6 oktober 2026
Antwoord van Ideal Heating
Good morning Jill,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear that you were pleased with our team's polite manner and the thorough service you received.
Kind Regards
Niamh
Ideal Heating
The engineer was on time friendly I…
The engineer was on time friendly I would always recommend ideal
6 oktober 2026
Antwoord van Ideal Heating
Good morning John,
Thank you for taking the time to provide your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear that our team member arrived promptly, was friendly, and that you would recommend our service.
Kind Regards
Niamh
Ideal Heating
Excellent service.
The engineer arrived at the stated time, was very pleasant. He explained everything and completed the repair in a timely manner.
6 oktober 2026
Antwoord van Ideal Heating
Good morning Kay,
Thank you for taking the time to provide your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear that you were pleased with the punctual arrival, clear explanations, and efficient repair completed by our engineer.
Kind Regards
Niamh
Ideal Heating
excellent service
10 oktober 2026
Antwoord van Ideal Heating
Good morning Margaret,
Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the service you received.
Kind regards
Niamh
Ideal Heating
Service engineer extremely…
Service engineer extremely knowledgeable, prompt and efficient. Parts required replacing were done and all signed off
6 oktober 2026
Antwoord van Ideal Heating
Good morning Grant,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated. We are delighted to hear you are happy with the efficient service and expertise you received.
Kind Regards
Niamh
Ideal Heating
Problem solved
10 oktober 2026
Antwoord van Ideal Heating
Good morning Mrs Cross,
Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the service you received.
Kind regards
Niamh
Ideal Heating
Fast service
Fast service, was booked in quickly. Engineer was on time and friendly. He was very efficient and knowledgeable. Would recommend this Ideal for a boiler and service.
11 oktober 2026
Antwoord van Ideal Heating
Good afternoon Shaun,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated. We are delighted to hear that you experienced prompt booking and that our polite, skilled engineer provided efficient service. Your recommendation means a lot to us.
Kind Regards
Niamh
Ideal Heating
Unfortunately you have the wrong…
Unfortunately you have the wrong customer ??? Not our job and nothing to do with us
10 oktober 2026
Antwoord van Ideal Heating
Good morning Julie,
We thank you for taking the time to leave your feedback. We are currently looking into this mix-up to ensure our records are corrected immediately.
Kind Regards
Niamh
Ideal Heating
Antwoord van Ideal Heating
Good afternoon Gerry,
Thank you for taking the time to leave us a 5-star rating and share your feedback. We are delighted to hear that our team member provided clear information regarding your system's performance and maintenance. Your satisfaction is greatly appreciated.
Kind Regards
Niamh
Ideal Heating
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