Tony (engineer) kept us up to date of est. time of arrival first thing in the am and then text to say when we were the next visit which is very helpful. On arrival he was polite and friendly and got... Toon meer
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We had a pressure issue with our boiler. Contacted via website live chat, which was a great facility and someone was arranged to visit in two days. Engineer notified me in the morning with a time and... Toon meer
Bedrijf heeft geantwoord
This review is about Luke who went above and beyond his remit and stayed way beyond the time the helpline was supposed to close so he could help me fix our boiler. He was friendly, understanding, pat... Toon meer
Bedrijf heeft geantwoord
Ideal was very responsive after I reported a leak following the parts replacement. Ben, the engineer was very thorough with his checks, explained the issues and resolved them promptly. I would suggest... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Ideal Heating
Geschreven door het bedrijf
Providing central heating you can rely on for over 100 years, Ideal Heating has been bringing warmth and comfort to domestic and commercial markets since 1906.
Find Your Ideal Product
Find Your Ideal Installer
Contactgegevens
National Avenue, HU5 4JN, Hull, Verenigd Koninkrijk
- 01482 498660
- idealheating.com
4,8
Uitstekend
79K reviews
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Very helpful engineer
12 oktober 2026
A knowledgeable engineer Jake who…
A knowledgeable engineer Jake who explained what was being done and was efficient and tidy.
12 oktober 2026
Most helpful engineer
Most helpful engineer. Very professional and polite. Bigger problem than expected. Reported the issue. Over and above service from the engineer.
12 oktober 2026
Boiler service
Boiler service was completed efficiently and the engineer thoroughly checked it. The engineer was very knowledgeable and was friendly.
7 oktober 2026
Great service 👍
12 oktober 2026
Excellent service and work from start…
Excellent service and work from start to finish.
Third Ideal boiler purchased and very pleased with everything.
7 oktober 2026
Tony (engineer) kept us up to date of…
Tony (engineer) kept us up to date of est. time of arrival first thing in the am and then text to say when we were the next visit which is very helpful. On arrival he was polite and friendly and got to work immediately and did a very thorough inspection and annual summer service of our boiler.
Never had any problems with the people that come to do work on our boiler which is covered on an insurance plan we have. Would highly recommend Ide Heating.
12 oktober 2026
The engineer was very knowledgeable and…
The engineer was very knowledgeable and competent.
12 oktober 2026
Great service ,friendly engineer left…
Great service ,friendly engineer left everything clean and tidy.
Thank you.
12 oktober 2026
Customer service very slow
Had service on boiler, which was great.The engineer was on time and carriedou a good clean job.
However the documentation was not emailed as promised and I spent almost an hour on the so called 'live chat'.
Engineer good, customer service very slow!
12 oktober 2026
great service,exceptionally polite and…
great service,exceptionally polite and helpful engineer. Would recommend this company. Customer care top rated. thank you.
12 oktober 2026
Happy chatty man and punctual.
Happy chatty man and punctual.
I had a few queries on how to use the heating system and he was happy to talk me through them.
7 oktober 2026
Boiler service
The engineer, Tom, arrived on time after notifying me by text earlier in the day of the expected arrival time. He was professional , personable and efficient.
12 oktober 2026
A very experienced and friendly Ideal…
A very experienced and friendly Ideal Heating engineer. I was kept informed about what was happening, and the auto air vent was relaced. A check was done to make sure everything was in good working order.
12 oktober 2026
Was difficult to get a date for them to…
Was difficult to get a date for them to come but the gentleman who came did a very thorough job! Very happy💯
7 oktober 2026
Trust Dil!
Dil is a very pleasant and highly efficient
engineer. He is very thorough and he explained what the problem was and how he was solving it very clearly.
12 oktober 2026
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