RS Components Reviews 

Terrible experience. Ordered cables, went to collect and they had not arrived and there was no trace of the order. Reordered in store, came late the next day and only a part shipment. No invoices available and my card wasn’t charged. Chased constantly. Finally got invoices after my card was charged two weeks later. Charged for what I didn’t have. Tried to get a refund, the lack of action meant I had to get my card issuer to reverse the transaction. Going out of business maybe? Avoid. Use other more reputable companies.

Worst company. They have people like Karen Fiddler with zero industry experience and offers nothing in the way of managing people. Total joke.

Am 23/9/24 habe ich eine Bestellung aufgegeben. Danach eine Bestätigungs-Mail bekommen. Dann nichts mehr. Die Bestellung ist auf meinem Kundenkonto als "delivered" gekennzeichnet obwohl nie was gekommen ist. Auch das Logistikunternehmen (GLS) hat mir keinerlei Mails oder Nachrichten zukommen lassen. Auf eine Reklamation (online) gibt es nach 2 Wochen immer noch keine Reaktion. Per Telefon ist die Wartezeit über einer Stunde.

Order was left at my doorstep two days after I ordered. I received only half of what I ordered and was charged in full for half the good received

I ordered few bits, which were delivered very quick via UPS. I'm pretty happy with prices and quick service. thanks.

Beställde ett elskåp som kom fram skadat. Ringde företaget och förväntade mig långbänk, men fick ett nytt skåp skickat direkt utan friktion.

I ordered goods from RS Components in Feb 2024, they sent the invoice by e-mail, but I forgot to pay it. No other e-mail from them with information about unpaid invoice didn´t come. In Sep 2024 (7 months later) came e-mail from enforcement firm hired by RS Components, that I didn´t pay the invoice and now I must pay with interest. I think this behavior isn´t ok, wait 7 months and then hire enforcement firm. I wrote to their e-mail address (RS Components) and no answear from them didn´t come. Zero comunication.

Cards only policy needs to be scrapped.. it's pure discrimination. I deal with cash all the time.. I can't be served so I won't go back

Fastest delivery in europe , really amazing ! And i had a lot of xperience the last 3 decades ..

A very trustfull company that works together with a huge range of other manufacturers. They have almost everything necessary in equipment, tools, parts. Their service is also of very high quality. When a mistake was made by them it was very easy to contact them and I spoke with a very thoughtful Customer Service Rep.

I ordered quite a few parts and have to return them as we do not need them. Apparently, we cannot return this specific packaging. This is not obvious and is hidden within the terms of service.

Instead, order from Mouser, Digikey, Farnell,... There, we either get the order refunded or send it back - no issues whatsoever.

Customer support here is pathetic; I had a long list of components for a project prototype. I emailed rs components and also Element 14. After a day or so, Element14 returned a list of components they could supply; I telephoned rs components, which were full of excuses and told me they would do this immediately. For one, I could hardly understand their customer support personnel who need to pronounciate English far better, and secondly, stop telling lies. I still have not received the list back or any questions as expected because the guy I spoke to was a completely lying idiot. RS COMPONENTS, you need to sort this out as it takes years to build a reputation yet seconds to tear it down. I'm hoping this will get a response from someone; if not, I'll have to post this on every review site and forum I can find.

Ordered online at 7:15PM item dispatched by 8:15PM and arrived by 9:30AM next day - incredible service

I dont normally leave reviews and sadly it seems people only make the effort when they have a negative experience. Used Rs Ireland regularly over last 6 years, both personally and though my work. I honestly have never had any bad experience with them and on a few occasions we placed orders after 5.30pm and they still manage to get us delivery next day to Donegal. I am really impressed with these guys. Keep it up. A+++

Very slow. Claimed first order was lost. Had to order second time and they said they were giving item free of charge. I had already paid. It was like it was my fault it got lost..... Using UPS for delivery. In my experience UPS are slowest courier for rural west of Ireland. It's like they wait until they have a number of packages before they venture into the west. Very disappointing and I'm still waiting for the items that were supposed to be delivered next day. Next day my eye!!!

Ordered on Friday online, received Tuesday morning. Also had an email from their customer service department detailing UPS tracking no.
Great service. Very satisfied.

As a doctor i would never trust this business. I order 3m usuable clothing and it was not delivered. Its been 7 days. Advisor lied many time saying the order will be with me tomorrow. Not again falling for your lies.

In life do not lie. It tarnishes your company

It's not the first time selling parts advertised as available in store and ready for collection next morning but in reality parts in England and you have to ring and ask for the next 3-4 days when do they get them.

Hyper quick delivery for online order. Can't fault the service 100%.
Service as it should be, many thanks.

Terribly run business, I was sent the wrong product and then cut off from live chat when I was trying to rectify it (appears your live chat was not working). I eventually got through to someone via phone and they advised that I'd have to return the product for a refund, and was told to order the product again, which would be available for collection in Rialto the next day. Visited the Rialto store the next day to return the item in person and given a receipt for the returned item. The order that was supposed to be ready, was not, so I had to come back another day. Today I received the original wrong item in the post along with a letter saying they couldn't accept it because the "packaging was damaged". Surely the person in your store could have seen that when I returned it?