I always come to CeX for all my technology needs. The website has a great user interface and online shopping is even better with Apple Pay and Klarna available at check out. The prices are always very... Toon meer
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I sold an old Nintendo to them. Got a voucher. For the last 8 months I have been trying to spend that voucher. Ordered a few times, go canceled due to unavailability. Then finally i bought 2 airtags... Toon meer
Bedrijf heeft geantwoord
Really happy with my purchase from CeX. I bought a PlayStation Portal and it was in excellent condition, just as described. The device works perfectly and looks almost brand new. The whole buying ex... Toon meer
CEX is great, race against the waste, repurpose electronics with the peace of mind of a 5 year warranty, I rather buy now from CEX then actually from shop, as I get 5 years warranty and they are very... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
Buy with Trust at CeX
Geschreven door het bedrijf
- 5 Year Warranty on Everything!
- Enjoy the security of a 5-year warranty on the widest range of games and consoles, phones, electronics, computers and much more.
Contactgegevens
4,1
Goed
46K reviews
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The game arrived and the quality of the…
The game arrived and the quality of the disc was terrible, could tell straight away that a console would not be able to read it. How it was sent out like that or even accepted into the shop needs to be questioned
22 september 2026
Antwoord van CeX/Webuy - Ireland
Hi Eoin,
Thank you for your review.
As we deal in second-hand goods, we don’t buy heavily scratched, warped, cracked or chipped media discs. Minor scratches are acceptable on Games, DVDs and Blu rays as long as they play.
However, I'm sorry to hear about the condition of the game disc you received and I understand your disappointment.
I will be sending an email to your registered ID requesting some details and suggesting a solution. Do check your junk/spam folders in case my email isn't located in your mailbox.
Regards,
Ramson.
Great customer service
First wii game disc didn't read, no argument,free post return, new working disc send out swiftly
22 september 2026
Very good options at great prices
Very good options at great prices, 5 years guarantee which is amazing and free delivery!
5 september 2026
Excellent product pc memory which works…
Excellent product pc memory which works perfectly.
It arrived very quickly.
The site is convenient to use and would recommend buying on line.
20 september 2026
So I ordered two things that had said…
So I ordered two things that had said they were in stock and then two days after It was cancelled because they didn't have them it's not about my money returning it just the fact cex is a place I get my electronics for cheap and when I can't rely on them for simple things such as sourcing an object it's very annoying
20 september 2026
Antwoord van CeX/Webuy - Ireland
Hi Jack,
Thank you for reviewing us.
I am sorry to know about your cancelled orders and I fully understand your disappointment.
Our stores make every effort to fulfil customer orders and we have guidelines in place to check the product specifications while processing them. However, at times, the stores notice that the item is incorrect or unfit for online sale, thus, to avoid the inconvenience of returning the item to us, such orders are cancelled.
With the way our system works, we try to assign this item to another store, however, this is not possible every time.
As I can still see the item in stock at another store, I will be sending an email to your registered ID to assist you further. Please liaise with me via email until this is resolved.
Do check your junk/spam folders in case my email isn't located in your mailbox.
Regards,
Ramson.
God choice competitive pricing friendly…
God choice competitive pricing friendly staff
20 september 2026
I recieved my order in two parts
I recieved my order in two parts
One was perfect 8gb ram added to my system no issue.
Second stick instead of 8gb was a 4gb. And because I returned it in person I lost the delivery fee return so I lost out on money being sent the wrong item.
6 september 2026
Antwoord van CeX/Webuy - Ireland
Hi Matthew,
Thank you for your review, and kindly accept my apologies for the incorrect RAM stick.
Feedback will be shared with the management of the sourcing store so that measures can be taken to prevent a recurrence moving ahead.
As per policy, the delivery charge is applied on the total order value. If the order is returned in full, the delivery fee will be refunded as well, subject to testing. Thus, be assured the item was correctly processed here.
If you have any other queries or concerns, feel free to write to us from our website (ie.webuy.com) and we will be happy to help.
Regards,
Saanchi
Disappointed
I was disappointed as the The product I purchased was described as mint ,however I would have expected it to be more as described and not what I received
20 september 2026
Antwoord van CeX/Webuy - Ireland
Hey,
Thank you for your review.
Sorry to hear that your order did not arrive as expected.
We deal in second-hand goods, and along with checking the functionality and condition, we ensure that the wholesomeness of the item is maintained irrespective of wear & tear.
Also, we aim to grade most of our items so customers can choose according to their requirements. A few of the items do not fall under our grading categories, and cables, chargers, and adapters are some of them, but we make sure they are fully functional.
I have located your correspondence as well pertaining to this matter, and I see my colleague has shared a resolution. If you have any further questions, you can write back to the same thread, and we shall assist you.
Regards,
Jessica
Great value
20 september 2026
Random and damaged items received instead of what I had ordered
I ordered 5 items. One was instantly cancelled as not available. Two others were replaced with random and lower value items without me being notified. Another item was damaged. 1 out of 5 items being ok is a very low score. I returned the items in store and got a refund but this does not make up for the disappointment.
5 september 2026
Antwoord van CeX/Webuy - Ireland
Dear Elisabeth,
Thank you for your review.
We regret to learn about the unfavourable experience with your recent online order, and please accept my apologies for the inconvenience caused.
Please rest assured, that feedback has been shared with the store's management for corrective measures so such instances can be avoided going forward.
I see that the items in question were returned to us & refunded in line with our return policy.
Pertaining to the cancelled item. As CeX does not have a centralised warehouse, the stock is sourced from various CeX stores across the region.
Thus, in instances such as yours, before the online order is processed, it may be noticed that products may be sold in the store, assigned to another online order or may not be in a condition to be dispatched.
The next time you place an order with CeX you may include the same item again along with the other items, if available in stock
I hope this information helps & in case you require any additional help, please write to us via our support page & we'll certainly help.
Regards,
Rahul
The item was not in the best condition.
The item arrived in terrible condition; I am disappointed.
20 september 2026
Antwoord van CeX/Webuy - Ireland
Hi Yaroslav,
Thank you for your review.
Please accept our apologies for the condition of the item you received and I understand your disappointment.
I will be sending an email to your registered ID to look into this further and suggest a solution. Do check your junk/spam folders in case my email isn't located in your mailbox.
Regards,
Ramson.
I received the wrong item
I received the wrong item and contacted you about it and have heard nothing back about it.
20 september 2026
Antwoord van CeX/Webuy - Ireland
Hi Jake,
Thank you for your review.
I am sorry to hear that you received the wrong item and that this caused inconvenience.
Regarding the correspondence, rest assured that we aim to respond to customers within 24 hours. Going through our records, I can see that you contacted us on the 23rd and my colleague responded to you on the same day. Kindly check your Junk/Spam folder if you are unable to locate the email in your inbox.
You can return the item to our warehouse by post, and the return instructions are included in the email sent to you. If you have any further queries or concerns, please update the same email thread and we will be happy to assist you further.
Regards,
Nikita.
Super site!
Super site!! So useful for dvd’s new and old! The streaming platforms only show movies for periods of time so it’s great to be able to get dvds that you can watch any time you want! Recently we have gotten Rush, F1, Michael and Blended which is my daughter’s favourite movie!
6 september 2026
I was really annoyed to find that the…
I was really annoyed to find that the Ringconn smart ring I ordered arrived still linked to the previous owners account. CEX were no help and offered return. Only for Ringconn customer service thankfully being able to disconnect the ring from the account.
20 september 2026
Antwoord van CeX/Webuy - Ireland
Dear Chloe,
Thank you for your review.
We’re sorry to learn about the issue you experienced with your recent order, and we’re glad to know that the matter has now been resolved.
Please accept our sincere apologies for any inconvenience caused. Rest assured that your feedback has been shared with the store management team for review and corrective action, so that similar instances can be avoided in the future.
Upon reviewing our records, I was able to locate the email correspondence relating to your order wherein my colleague had responded to your initial email with a suitable resolution.
To assist you further, I have now responded to the same email thread for your reference.
Regards,
Rahul
The package was in my hands in 2 days
The package was in my hands in 2 days, that was amazing, so fast
20 september 2026
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