CeX/Webuy - Ireland Reviews 43.547

Rapid order processing and despatch process, used laptop SSD delivered within a couple of days, good service, thank you.

Bought an iPod classic and it was great. Battery was in great condition and am really enjoying it.

Sometimes it says the disc is unreadable

Imagine placing an online order for items that are in stock in multiple stores and only recieving part of that order.
And when queried why I didn't receive my full order I was told there was a system failure while processing my order
But if I'd like to reorder and pay additional postage Cex would only be to delighted to send me the rest of my order.
The great thing about been a customer is I get to choose where I shop and if a business can't be bothered to fulfill orders or rectify situations where they have provided substandard service then I'll choose to take my business elsewhere to a company that is capable of running an online store and not have to deal with bunch of muppets

Great prices and great selection of games very prompt delivery

As usual the first delivery was for an unchecked product that was far below expectations, (covered in greasy fingerprints and a cracked screen)
The best thing I can say is that returning the faulty item was free - even if it added a week of extra delays, due to the shoddy and despicable service of cex.
At least this time, the second attempt seemed to be ok, but I have yet to check the quality of the item I received (battery health etc, but at least that is covered by warranty, unlike the cracked screen I was originally sent)

I love how when they explain an item in good condition, it is. Also fairly priced items for the market.

The guys were kind and offered a fair price.

Quick delivery 👍

Sent the wrong phone. Same brand but very much the wrong phone. Thankfully recorded the whole packaging opening as would be very easy to claim I switched phones without it.

Brought back to local store in Cavan, they were extremely helpful and processed the refund a d were really apologetic. They were fantastic

Delivery was in 5 days, no hassle

it arrived, it probably works, thanks

The items were exactly as described, and I received them within two days of ordering. That is very fast service.

Very simple to order, swift delivery, very satisfied.

I took an Apple Watch in its complete, original Apple packaging to the CeX in The Square, Tallaght, for a price evaluation on April 12th.

When I returned to collect the item April 18th, having declined their offer, the staff could not find the full packaging. After checking CCTV, they admitted an employee had simply thrown the outer box in the bin.

This is a complete disregard for customer property. As any tech enthusiast knows, original packaging is vital for the resale value of Apple products. By destroying the "Full Set" integrity of my item, they have actively devalued it.

It is disgraceful that a company built on buying and selling used goods has so little respect for the condition of the items entrusted to them. I will never do business with this branch or the brand again.

Sent me 3ds with many dead pixels discounted and when I went to return the item in store the women in store said that the item should never of been bought or sold only good things of this experience was the easy return and fast enough shipping

Excellent throughout.

All wrong, missing part of order, than wrong part!

I got great advice purchasing my product.
I would recommend cex for sure!