CeX/Webuy - Ireland Reviews 

45.815
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I always come to CeX for all my technology needs. The website has a great user interface and online shopping is even better with Apple Pay and Klarna available at check out. The prices are always very... Toon meer

Beoordeeld met 1 van de 5 sterren

I sold an old Nintendo to them. Got a voucher. For the last 8 months I have been trying to spend that voucher. Ordered a few times, go canceled due to unavailability. Then finally i bought 2 airtags... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really happy with my purchase from CeX. I bought a PlayStation Portal and it was in excellent condition, just as described. The device works perfectly and looks almost brand new. The whole buying ex... Toon meer

Beoordeeld met 5 van de 5 sterren

CEX is great, race against the waste, repurpose electronics with the peace of mind of a 5 year warranty, I rather buy now from CEX then actually from shop, as I get 5 years warranty and they are very... Toon meer

Bedrijfsgegevens

  1. Elektronica en technologie

Geschreven door het bedrijf

CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support

Buy with Trust at CeX

Geschreven door het bedrijf

5 Year Warranty on Everything!
Enjoy the security of a 5-year warranty on the widest range of games and consoles, phones, electronics, computers and much more.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

46K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(45.815)

4.811 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I bought a MacBook Pro charger

I bought a MacBook Pro charger. It arrived very well packed and in a very good conditions. It does with it is expected. I hope to have a charger for another a few years. 20€. I would recommend it

1 oktober 2026
Beoordeeld met 5 van de 5 sterren

I always have a positive experience…

I always have a positive experience when dealing with CEX I have been going there for years now and the staff were always friendly, deliverys were always on time and the prices of trading in all kinds of tech was great.

18 september 2026
Beoordeeld met 1 van de 5 sterren

I ordered a game online it said 2…

I ordered a game online it said 2 in-stock so I bought one just for them to go sell it off to someone else I was waiting days for a update just to find out last minute that someone bought the game and they couldn't deliver it to me it's ridiculous

1 oktober 2026
Logo CeX/Webuy - Ireland

Antwoord van CeX/Webuy - Ireland

HI Lee,

Thank you for your review.

I'm sorry to hear that your order was cancelled.

Having checked the details, I note that the item you purchased was unfortunately missing; hence, it could not be completed.

This is not the type of experience we would like our customers to have, and be assured that feedback has been shared with the store management for a procedural assessment.

Rest assured, you have not been charged for the order. I see that you also emailed us about this query, and I have replied to the same thread to assist you further.

Feel free to write back to us for any further queries.

Regards,
Jessica

Beoordeeld met 1 van de 5 sterren

CEX pavilions swords - Warranty and Poor Customer service

I went into the swords store to address concerns I'm having with a work laptop purchased on there website,
I raised concerns of the devices heat and battery causing issues and software glitches

Initially, I had spoken to a lovely supervisor who advised due to lack of staff, to return the next day which I did, to be met by a rude service advisor who told me he tested it which is incorrect as on return of the device it was in the same condition, he described played YouTube and didn't see any issues... and told me there is nothing he can do,

I also had some items in for drop and go I asked for him to return to be left waiting for 15 mins as they had a discussion about me in a very visible back room of the store.

As a consumer under protection, I have rights of return and refund if there is issue not to be met by sheer disregard for customer service !

10 oktober 2026
Review zonder uitnodiging
Logo CeX/Webuy - Ireland

Antwoord van CeX/Webuy - Ireland

Hi Daniel,

Thank you for your review, and we're sorry to hear this.

All items along with their accessories, are thoroughly tested as per our operational procedures and they are purchased only once they clear testing.

However, if the item develops any issue after sale, we readily review it and work towards a resolution as per our 5-year warranty policy.

Furthermore, all staff members go through service orientation along with process training and are expected to deal with customers professionally and efficiently.

We have always thrived in providing exemplary service, and if customers feel they've had an unsatisfactory service experience in-store, it is important for us to know.

We did receive your email pertaining to this matter, and I note that the team has responded and is looking into this for you. Do not hesitate to write back to the same thread for any queries.

Regards,
Jessica

Beoordeeld met 5 van de 5 sterren

Great service

Never had any problems getting items delivered from cex. Great when what you're looking for isn't in stock in your local cex.

30 september 2026
Beoordeeld met 5 van de 5 sterren

After upgrading to the Samsung Galaxy Z…



After upgrading to the Samsung Galaxy Z Fold7 512GB in Jetblack, I can honestly say it's the most impressive phone I've ever owned. The foldable design isn't just a gimmick, it has completely changed how I use my phone every day.

When folded, it feels like a premium smartphone that fits comfortably in my hand and pocket. Open it up, and the large inner display is perfect for multitasking, watching videos, reading documents, and browsing the web. The screen is bright, sharp, and incredibly immersive.

The performance is outstanding. Apps open instantly, switching between multiple applications is effortless, and the 512GB storage means I never worry about running out of space for photos, videos, and files. The battery easily lasts through a busy day, and the camera system consistently produces detailed, vibrant photos in different lighting conditions.

What stands out most is how practical the Fold7 is. It's replaced the need to carry both a phone and a tablet, making work, entertainment, and everyday tasks far more convenient. The Jetblack finish also gives it a sleek and professional look that attracts compliments wherever I go.

Overall, the Samsung Galaxy Z Fold7 is an exceptional device that combines innovation, power, and practicality. It's the first phone I've owned that genuinely feels like a glimpse into the future, and I couldn't be happier with my purchase.

⭐⭐⭐⭐⭐ 5/5

*"A phone when you need one, a tablet when you want one, and a productivity powerhouse all the time."*

16 september 2026
Beoordeeld met 1 van de 5 sterren

The product is not an access point…

The product is not an access point first of all as advertised and also does not work. No power at all so doesn’t even turn on.

30 september 2026
Logo CeX/Webuy - Ireland

Antwoord van CeX/Webuy - Ireland

Dear Eoin,

Thank you for your review.

I'm sorry to learn about the unfavourable experience with your recent purchase & please accept my apologies. Please rest assured, that feedback has been shared with the store's management for corrective measures so such instances can be avoided going forward.

Please return the item in question in line with our online return policies: https://tinyurl.com/5n886r4m and we'll certainly get this resolved for you.

In case you need any additional help, please write to us via our support page & we'll certainly help.

Regards,
Rahul

Beoordeeld met 1 van de 5 sterren

No delivery or information.

No delivery or information.

1 oktober 2026
Logo CeX/Webuy - Ireland

Antwoord van CeX/Webuy - Ireland

Dear Conor,

Thank you for your review and I understand you are waiting for the delivery of your order.

When an online order is dispatched, ideally, delivery should take no more than 3 to 5 working days. However, we ask that you allow up to 14 working days for the items to arrive, as all items are sourced and dispatched from any of our stores across the region.

To assist you further in this, I've sent an email to your registered ID. Please check your Spam/junk folder in case you do not receive an email in your inbox.

Regards,
Rahul

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