Recived a lens wit no front or rear cap in post this ie extreamley apparent so no excuse for sending out same like this Offered refund such a time. Wasting exercise for customers!
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I always come to CeX for all my technology needs. The website has a great user interface and online shopping is even better with Apple Pay and Klarna available at check out. The prices are always very... Toon meer
Really happy with my purchase from CeX. I bought a PlayStation Portal and it was in excellent condition, just as described. The device works perfectly and looks almost brand new. The whole buying ex... Toon meer
CEX is great, race against the waste, repurpose electronics with the peace of mind of a 5 year warranty, I rather buy now from CEX then actually from shop, as I get 5 years warranty and they are very... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
Buy with Trust at CeX
Geschreven door het bedrijf
- 5 Year Warranty on Everything!
- Enjoy the security of a 5-year warranty on the widest range of games and consoles, phones, electronics, computers and much more.
Contactgegevens
4,1
Goed
46K reviews
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I have a wonderful experience with the…
I have a wonderful experience with the company and a good customer relations,.
3 oktober 2026
Quick and easy service
Quick and easy service - item perfectly described, reasonable shipping, will buy again
1 oktober 2026
Cavan Store as always super helpful…
Cavan Store as always super helpful staff great stock, and a positive vibe.
29 september 2026
No nonsense returns process
1 oktober 2026
Speedy delivery of quality product
2 oktober 2026
I bought a MacBook Pro charger
I bought a MacBook Pro charger. It arrived very well packed and in a very good conditions. It does with it is expected. I hope to have a charger for another a few years. 20€. I would recommend it
1 oktober 2026
Ordered a blue ray movie I seen on the…
Ordered a blue ray movie I seen on the cex app,got it 3 days later,worked fine no scratches, happy with purchase
17 september 2026
Quick delivery 👍
1 oktober 2026
Excellent customer care and after sales…
Excellent customer care and after sales service. Been shopping with cex for years, always helpful.
2 oktober 2026
I always have a positive experience…
I always have a positive experience when dealing with CEX I have been going there for years now and the staff were always friendly, deliverys were always on time and the prices of trading in all kinds of tech was great.
18 september 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
I ordered a game online it said 2…
I ordered a game online it said 2 in-stock so I bought one just for them to go sell it off to someone else I was waiting days for a update just to find out last minute that someone bought the game and they couldn't deliver it to me it's ridiculous
1 oktober 2026
Antwoord van CeX/Webuy - Ireland
HI Lee,
Thank you for your review.
I'm sorry to hear that your order was cancelled.
Having checked the details, I note that the item you purchased was unfortunately missing; hence, it could not be completed.
This is not the type of experience we would like our customers to have, and be assured that feedback has been shared with the store management for a procedural assessment.
Rest assured, you have not been charged for the order. I see that you also emailed us about this query, and I have replied to the same thread to assist you further.
Feel free to write back to us for any further queries.
Regards,
Jessica
CEX pavilions swords - Warranty and Poor Customer service
I went into the swords store to address concerns I'm having with a work laptop purchased on there website,
I raised concerns of the devices heat and battery causing issues and software glitches
Initially, I had spoken to a lovely supervisor who advised due to lack of staff, to return the next day which I did, to be met by a rude service advisor who told me he tested it which is incorrect as on return of the device it was in the same condition, he described played YouTube and didn't see any issues... and told me there is nothing he can do,
I also had some items in for drop and go I asked for him to return to be left waiting for 15 mins as they had a discussion about me in a very visible back room of the store.
As a consumer under protection, I have rights of return and refund if there is issue not to be met by sheer disregard for customer service !
10 oktober 2026
Review zonder uitnodiging
Antwoord van CeX/Webuy - Ireland
Hi Daniel,
Thank you for your review, and we're sorry to hear this.
All items along with their accessories, are thoroughly tested as per our operational procedures and they are purchased only once they clear testing.
However, if the item develops any issue after sale, we readily review it and work towards a resolution as per our 5-year warranty policy.
Furthermore, all staff members go through service orientation along with process training and are expected to deal with customers professionally and efficiently.
We have always thrived in providing exemplary service, and if customers feel they've had an unsatisfactory service experience in-store, it is important for us to know.
We did receive your email pertaining to this matter, and I note that the team has responded and is looking into this for you. Do not hesitate to write back to the same thread for any queries.
Regards,
Jessica
Fast delivery - never a problem.
I buy plenty of used games from CEX. They usually deliver very quickly and I've never had a problem with any game not working.
30 september 2026
A good shopping experience
A good shopping experience. Purchased refurbed headphones - in excellent condition! Well packaged - and good postage time!
7 oktober 2026
Review zonder uitnodiging
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