Incredible Connection Reviews 

Completely useless. Been waiting over 9 business days for their
supposed 2-5 day delivery. Its a powerbank and keyboard. Not the moon. Its not rocket science. You try escalate. No supervisors on duty. You complain, you get a ticket number and no response. In store are useless. You have to call help centre that cannot help. Never again.

I had a Wow! Today at the Incredible Connection in Bloemfontein (Mimosa Mall).

The Technical Support Consultant is just a superb and incredible professional, quality service oriented and very competent.

The general atmosphere in this establishment is friendly and welcoming.

Wow! Very much appreciated.

Please keep it up.

Great customer service from Bheki at the Sandton store. Went there to buy a screen and was assisted with care.

Thank you to Bradley for the service. I went in store to purchase a laptop and got friendly honest reviews

Thanks for a wonderful service by Bradley South Gate incredible connection

I bought a television at your store and Niezaam provided me with excellent service. Thank you Niezaam

Niezaam provided me with great service, I will definitely be back. Thank you Niezaam!

Incredible I have to say, you guys are the pits! Placed an order online on the 27th of February with the promise of 2 to 5 working days for delivery. Today is the 11th of March and I sit empty handed after more than half a dozen calls, messages and emails. Not even a legitimate answer as to where my order is. I WILL NEVER USE YOUR COMPANY AGAIN! Nor will I recommend it to anyone. Zero ownership of your mistakes and your customer service is absolute shit! I will be leaving a bad review on Hello Peter and any other platform I can find as to warn others of your terrible business ethics.

A good customer service from Olwethu in greenacres mall thank you so much sis keep it up👌

Stay away from incredible connection online, they delivered a damaged gas heater, now iam stuck with it since I cannot return it, I’ve even went to their shop in Brooklyn mall and they are just as useless as the online ones. The level of incompetence is shocking. This is the second time I have to go through this with them. Their return process is so so *****. I’ve spent almost R500 of petrol and airtime trying to return this. Iam still stuck with it. Never again.

I drove all the way to Incredible connection Menlyn park store again today because of the good customer service I received from Thabang. Today I had the pleasure of getting help from him again, and I must say I walked out of the store very happy with my purchase. Keep up the good work Menlyn!

Crap online service. First delivered a broken stove. Took three weeks to phone me back. The delivered a used camera lense protector and refused to collect it while we dont live near a shop.

I had the best service experience from Festus Panduleni at the Mall situated in Walvis Bay.
His knowledge of the product ( Samsung TV) as well as the extra mile he went to assist me was incredible.
Festus is an absolute asset to the company. Please take good care of him.

Jayden was of great service, she gives service with a smile and assisted me in getting a discounted option

Nathan from Incredible Connection New Market, gave exceptional service. He was patient in showing and explaining different products.

Get better customer service and courier then I will up my rating. Got an sms on Monday my package is out for delivery. All I keep hearing is in the week when I ask. Great, so what day exactly. Useless

Thanks for you great service Boipelo And Mase,much appreciated

i would like to send my positive review to Odwafrom alberton city incredeble connection , his smile made my visit as smooth, he is very technical and patient especially with us who are not technology fit. thank you very much for helping me get a contract and transfer all my data from old to the new phone. Odwa is a star.

Great service from Lindo and Lucia Thank you .

Incredible Connection- Gateway Branch
- Lived up to its name and gave me incredible customer service. From the 1st visit Dudu from tech support was so helpful and informative . I've been to many stores but generally walk out due to lack of information . Dude was so sincere through my whole process of having a repair done and I'm so pleased my laptop is a major part of my work and I am glad I trusted Incredible connection.