indigo mortgages UK  Reviews 

The overall experience with this team was great. Everyone was friendly and helpful, and the calls discussing the process of the mortgage were extremely easy to follow and welcoming.

They kept me updated every step of the way and handled everything without me needing to stress. As a first time buyer, this is exactly what I needed, each step was thoroughly explained as we went along.

My only problem was that questions wouldn't be answered as often as I'd have liked. Often I'd wait well over a day for a response, however I do understand that a lot of things are going on behind the scenes. For this reason, I kept my questions to a minimal despite it being my first mortgage experience, but even then some questions wouldn't get a response.

This overall didn't matter too much as the process was still relevatively easy to follow as a first time buyer and I'm happy I went with them. I would recommend them.

Indigo mortgages are a great team, were very inforatibe regarding mortgages and the house buying process. Ashley Shackell was our mortgage broker and provided excellent service which my partner and I would recommend.

Very professional and knowledgeable service, would highly recommend.

I have been working with Amy and her team since January last year and they’ve seen me through a couple attempts to purchase my first home. Though every hurdle, through the property set backs I went back to them and they saw me through to the completion of my first home purchase. Friendly and professional throughout and more importantly they have your back. I hadn’t considered using a broker at the start of this process but am so glad I did as the expert knowledge is unmatched.
Thank you Amy and team!

Explained everything clearly, answered all my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. Highly recommend to anyone looking for a reliable mortgage broker.

Excellent experience highly recommended 👌 so glad I used indigo mortgages.

Indigo mortgages made the home buying process so much easier. I didn’t have a clue when it came to buying a house however with the help of our mortgage advisor Tom the process was explained to us and we were issued a mortgage offer with their help in the application. Unfortunately our house fell through due to unrelated circumstances however we will definately be using Tom again when we do find our next property as we could not have done it without him.

Me and my fiancée applied for a mortgage with this firm. We were supported and looked after well throughout the process. In the end the seller of the property we wanted backed out but through no fault of indigo mortgages. The team was organised and efficient in helping us with the process creating a WhatsApp chat with timely updates and information to keep us in the loop on what was happening and when. We had several FaceTime meetings which made us feel important and kept the process feeling in our control.

Tom and his team were brilliant. Excellent service and very convenient.

Avoid, they took my £399 fee ( some guy called mike and did not apply for my mortgage, lied he had applied for my mortgage when nothing showed on my credit file. Stopped replying to me or my solicitors.

Had to change brokers to get my house and thankfully the house seller understood my situation.
Then they had a cheek to offer me their services 4 years down the line, bringing back all the hurt and upset they caused.
They dont care about people

Update
If this Mike Niven at indigo mortgages has left then thats another thing but he caused the hurt abd upset by lying about getting mortgage in 2022.
Based in Liverpool.
I have proof of emails and payment.
Am not dreaming.
On 30 May 2022 Tom sent me text to say he was aware of the above and wanted me to let him deal with my mortgage of which i refused because I wanted nothing to do with Indigo

Ashley and his team have been very helpful throughout the whole mortgage process. They were always responsive, patient, and willing to explain things clearly whenever I had questions. I really appreciated their professionalism, would highly recommend Ashley's service.

Indigo mortgages Uk is amazing. The staff are very knowledgeable and friendly. Ashley is wonderful. I will recommend them to anyone looking for a mortgage advisor. The communication was excellent. The customer service 100%. I can’t fault them in any area. It has been amazing working with indigo mortgage. Indigo mortgages UK is the best.

Fantastic experience from the Indigo team. I'm a repeat customer of Tom's and I would not consider using any one else when it comes to mortgaging or remortgaging. Tom and the team took fantastic care of me throughout the whole process - from excellent communication to practical advice and support. The team are efficient, professional but friendly. I would highly recommend to anyone looking for a mortgage advisor. I'll definitely be back.

Working with Tom has been great — excellent communication, seamless process, and very transparent throughout. He helped secure a lovely first-time buyer their new home.

The team at Indigo Mortgages were superb from start to finish. As first-time buyers they guided us through the process, answered all the questions we had, kept us up to date with progress and went the extra mile when our application needed some additional support. They delivered a quality of personal service and hands on support that you cannot get from an online comparison site and secured us a mortgage as a much more competitive rate than we would have been able to secure ourselves - worth every penny.

We couldn’t rate them more highly and would highly recommended them to anyone looking to get a new or renewed mortgage deal.

Tom and the team were always on hand to answer any questions and alleviate any concerns in what can be a tricky process of buying a first home. It was made simple, quick and I felt reassured throughout the whole journey, Indigo were highly recommended to me and I would definitely recommend them myself.

Ashley and team were efficient, incredibly helpful and communicated brilliantly. Our mortgage was arranged with no fuss and saved us a lot of money. We will definitely use them again when it is time to remortgage.

Tom and team provided clear guidance and communication throughout the process. As a first time buyer the entire process was realistically explained and I had plenty of questions which were always answered promptly and in detail.

I had a very positive experience with Indigo Mortgages. To Ashey and the team, they helped me secure my mortgage offer for my property and were extremely helpful throughout the process. The team provided clear advice, answered my questions promptly, and made everything much easier to understand. I would definitely recommend them to anyone looking for a reliable and supportive mortgage broker.

Tom’s great and so are all the girls can’t go wrong couldn’t be more helpful can ask them anything