Information Reviews 

SCAM! STAY AWAY

CHARGED ME TWICE FOR THE SAME REPORT WHEN IT SAID ONLY ONE, PLUS AN ADDED 6 DOLLARS FOR NO APPARENT REASON.

Also, the report was inaccurate! Was looking for a file on someone i know was charged for a felony, and there was nothing on file for it! Haha!

Stay away, not a good use of your money

I would not recommend using information.com for any search. They say they have a 5-day free trial but even when you cancel the trial within that 5 days, they still charge you for the next month. I wasn't able to access the one report I tried to obtain. I have contacted them by phone and email but they say no refunds are available and to talk to my bank.

You used my credit card without my authorization, for the amount of $29.47. Please credit my account for the total amount of $29.47.

Like others, they like to hide or charge extra fees. But what got my goat was learning my data was sold by them.

I cancelled the same day they took the first dollar for a “trial “ , twice .. the information was old, and they actually put the name of the person I was looking up, and that person’s address as the account holder, with my email.. that was April 27, 2026.. to date these people have attempted to debit my account for $29.47 eight times.. the latest this morning.
The phone number doesn’t answer and the “ support “ team emails back confirmation that I indeed cancelled on April 27,and would not I consider staying for $9.99 a month!!!
I had my debit card locked and every attempt was unsuccessful, I will be changing my account numbers.. that is the only way to stop these frauds…
Do not use these people…

This service is a scam. First off the background check and people location service is terrible. It does not provide any accurate information that is up to date. The person I was searching for cam back with zero social media presence and a simple google search found more than this garbage service. Next, the site was difficult to navigate to get what you are looking for. And finally the worst part about it is trying to cancel the service. As soon as I got my first background check back and noticed it was incomplete and inaccurate, I tried to cancel. There is no option on the website so I sent an email to cancel and never received a reply. then my card was charged again I sent an email with no response, I ended up having to dispute the chargtes and get a new card. TOTAL SCAM - DO NOT GIVE THEM A DIME

I contacted them within the time limit to cancel. Their response was they were extremely busy & couldn't help me
Then I receive a message weeks later they were not going to refund because I didnt file for refund in the time limit required. AVOID THIS CROOKED & DISHONEST COMPANY AT ALL COST

I understand all the negative reviews but they've really changed they haven't corrected the fact that they make it difficult for you to realize you've been signed up as well as sometimes making a mistake to not accurately give you your preview Before charging you, nevertheless they were easy to contact easy to fix the problem and refund me for the charge. Using them to look up people was excellent and I would certainly not have a hesitation to use them again.

Unauthorized Charges - I attempted to cancel 3 days before my trial period ended by phone, and I got a recording that stated they were having trouble with their system, and that if I needed to get through to customer service, I should email them instead. I emailed them and told them to cancel my trial period, that I did not want to be billed, and I got an auto-response telling me that they are receiving "higher than normal volume" and then redirected me to call them. There is no way to contact this company to cancel your trial period. Three days later, I was billed a monthly $30 subscription fee that I did not authorize. I had to call my credit card company to dispute the transaction and have it removed.

Their website said unlock report for $1. With a 5 day trial, cancel anytime. After five days a charge of $27.95 monthly. I agreed and gave my info but they charged me the whole $27.95. What a charade. I would not recommend.

I canceled my membership with them twice and they still charged me

This company doesntdeserve1 star, i have been looking for some info on my family. I tried and paid $1 for a 7 day free trial, i get it it was only $1 . The repirt sucked and they took 40 out of my acct even after i cancelled. I called the number always has problems with phone servoce, never an answer i emailed the 12 times, norefund , no acct access, no reply. I cancelled my membership so i wknow thwts whg i dont gave an acct but theg tookmoney, in return means i dhould have an accessible account,. They got me on two different bank accounts one went in thr negative,. I do not and will not ever recommend this site for anyone ever, i cant log in and everytine i go to the page it says pay 1 dolkar, no i paid 41 dollars already if anything at the dollar rate i should have 40 mpre reports. I am so mad about this site. I hope everyone else has better luck but i doubt it. Hood luck everyone

Total scam. Ran a background check on someone. Said it cost $1.00 for a pdf of the report. Was charged $1.00 but never got a pdf. Was immediately charged $3.99 for what I assume was a subscription I never signed up for. Still no pdf report. Next few days I got emails saying my report was ready and to pay another $1.00. Today i got charged $29.47 for something, i don't even know what for. Luckily I used PayPal. Got my $1 and $29.47 back almost immediately. The $3.99 is pending, I assume because I submitted my refund request as it being a subscription. Maybe that triggers a longer investigation. Anyway, avoid information.com like the plague.

I am so very disappointed and not receiving my purchase. I ordered two pair of women’s indoor outdoor sparkling shoes at nine dollars apiece. I bought two pair one black and one white that was in March. This is April going into May. I still have not received any information or heard from this company anymore so disappointed never ORDER🎁 online.

Created my account in name of person I was looking for.
Charged my credit card $1 then $3.99 Then $30.47

Gave back $1 then charged $30.47
Calling the bank now

I went to this site to attempt to look up someone who had scammed me. I typed in the persons information that I knew. Then all of their color and "extensive" search began. During this time it flashed up on the screen that they "Information.com" were finding all kinds of information on the subject. At the end of the dog & pony show, it offered me a great deal, just $1 for the report. Just put in your CC information, so I did. Then it said to be able to download the information in a PDF format, just another $3.99, again to which I agreed. Once the transaction processed, it to me to the finding to which they discovered, which there was NOTHING! I got scammed for $5. Okay, I agreed to, so be it. So I just cancelled my membership. I soon discovered they really don't cancel it, they keep your CC on file and will not remove it from their site. Called customer service, 45 minute wait to speak with someone and they were useless and also refused to remove it, after I made the request. They are data brokers, selling your information, guaranteed. DO NOT USE THIS COMPANY!!! I had to end up canceling me CC and have a new one reissued, with a new number. I was not going to allow my financial info stay with them forever!

Wish I could give it a -5 because I would. Charged my card twice after I cancelled them. I didn't get the information that I asked for but still charged. Thieves is what they are

Report was ready. Supposed to be FREE. Wanted $1. Immediately after that, they said congratulations you have signed up for reoccurring payments if $29.99!!! I called, I canceled. Will also try and block them off my credit card. Scam to the max!

Total scammers. Impossible to cancel the $35.13 they've charged me the last 4 months even after I contacted them to cancel. Still billing me illegally.

What went wrong? You got to be kidding. They are totally SCAMMERS. They don't just get your $1.00 they automatically get the $3.99 you don't agree to. I blocked them on my cash app. I even asked for it back, the scum had different plans Lucky I did because today they tried to charge me $29.97. Got to like Cash app, it's the best.