Ingersoll 1892 - UK Reviews 

493
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We are very happy with the end result. The Service Centre arranged the spareparts for our discontinued model range broken watch with date, day and moonphase dial and repaired it. Sadly the logistics c... Toon meer

Beoordeeld met 4 van de 5 sterren

Servizio di consegna. App di tracking da consegnato, ma mai arrivato. Non mi ha contattato nessuno. Nessun avviso di consegna, nessun contatto telefonico dal corriere. Dopo alcuni giorni sono stato... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I couldn’t be happier with my all black skeleton watch (The Rim edition). It’s stunning! It arrived in Australia in less than two weeks, beautifully presented in a black leather box. It looks and feel... Toon meer

Beoordeeld met 5 van de 5 sterren

Я имею более 10 часов Ingersoll и поэтому имею достаточный опыт их эксплуатации,а также свое представление о качестве продукта и работе самой системы производителя часов.Часы имеют неординарный внешн... Toon meer

Bedrijfsgegevens

  1. Horlogerie
  2. Horlogefabrikant

Over Ingersoll 1892 - UK

Geschreven door het bedrijf

Robert H Ingersoll and his brother Charles founded the Ingersoll Watch Company, one of the oldest American watchmakers. The Ingersoll brothers were pioneers of industry and invention in the field of watchmaking. They devised and followed an ambitious plan: to offer Ingersoll watches to the general public at an affordable price, whilst maintaining real quality and credibility.

Based in New York City, each watch was initially produced by hand, but in 1892, thanks to Henry Ford, Ingersoll succeeded in developing a production line for pocket watches and wristwatches.

With high quality production, precision components and the very reasonable price of $1.00 (a day's wages at that time) the so-called ‘Dollar Watch’ was born.

The Dollar Watch was so popular that over one million were sold.

The Ingersoll Watch Company grew with the demand and made new advances in watch manufacturing; developing the functions and features of Ingersoll watches to create:

The smallest existing pocket watch.

‘RADIOLITE’: the first glow in the dark watch.

The first ever military watch, which was designed with the involvement of the armed forces.

The first character watch, which was commissioned by Disney to feature Mickey Mouse.

Ingersoll watches have been sold continuously since their inception and today the Ingersoll brand is renowned the world over.

Ingersoll continues to maintain the ethos of the Ingersoll brothers and is proud to present a new range of quality, precision timepieces.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

493 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(493)

54 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Very disappointed by price/quality

Bought a Herald that winder broke and wasn't worn many time. The watch has lifetime warranty but excludes the watch winder. Just spent £500 for a watch that can't be repaired and not covered by lifetime warranty.

16 maart 2025
Review zonder uitnodiging
Logo Ingersoll 1892 - UK

Antwoord van Ingersoll 1892 - UK

Many thanks for your feedback.
Please find below link explaining the T&C of lifetime warranty in details.
https://ingersoll1892.com/pages/lifetime-warranty

It could well likely to be that the issue on the watch is not due to the manufacturing failure hence the reason it would not be covered under warranty.

should you require any further support please email our service team on service@ingersoll1892.com and they will advise and support accordingly.

Kind Regards

Beoordeeld met 5 van de 5 sterren

I contacted customer services in March.

I contacted customer services in March 2025 in hope of repair for my old Ingersoll watch. Bhavin was extremely kind, courteous and knowledgeable and explained the process.
I sent my watch to the repair service but unfortunately, due to unavailability of parts, repair could not be done. This was explained by telephone and the watch returned to me.
I could not have had better service from this company. Highly recommend and thank you.
Susan Green

6 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best quality of watches

I have to say, the quality of watches for the prices are just unbelievable. I would blindly recommend anyone.

Also, customer service is very kind and listen to customers requirements which is very rare to have these days.

3 maart 2025
Beoordeeld met 5 van de 5 sterren

First Class Service !!!

I was recently gifted a new Ingersoll watch which after light use unfortunately needed a repair.Having contacted Ingersoll Customer Service outlining details of the said watch for their advice,I was told the watch was approximately 15 years old & out of warranty.I was then given the choice of either a repair to this watch which would have cost up to £150 or a 65% part exchange on one of the latest Ingersoll models.I opted for part exchange on a Tennessee model which was received yesterday via FedEx.The watch was exceptionally well packaged & I was delighted with my choice ! I thought Ingersoll’s customer service was absolutely first class & Bhavin who I dealt with guided myself through the process via email.Bhavin is a credit to Ingersoll & I only wish the customer service with other companies was as good as this !! All in all a very positive experience !! 👍

27 januari 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Received with thanks

There was some time receiving the watch but it has arrived now and been collected from the post office today 08/01/2025 and bhavin was absolutely brilliant with the reply’s so I am now happy and relieved that it has arrived I will be buying the clock I saw now on there website thank you very much

2 januari 2025
Logo Ingersoll 1892 - UK

Antwoord van Ingersoll 1892 - UK

Many thanks for your feedback.
As communicated by email that delivery of your parcel could not be made due to no one was available to receive delivery, so Parcelforce have delivered it to the local post office in Barton-upon-Humber to collect from.
I've already shared post office address on our email communication.

Below is the tracking status link from Parcelforce website confirming this for your reference.

https://www.parcelforce.com/track-trace?trackNumber=PBTI5962283001

Please arrange to collect the parcel accordingly from the Post Office, you will require to show address ID to collect the parcel.

Kind Regards

Beoordeeld met 1 van de 5 sterren

Hi there the parcels I received was…

Hi there the parcels I received was empty…the product wasn’t in the packaging…I basically received an empty box

26 november 2024
Logo Ingersoll 1892 - UK

Antwoord van Ingersoll 1892 - UK

Many thanks for your feedback and apologies for this inconvenience. As communicated by email, we have raised a claim with our carrier and it is currently being investigated. We will keep you posted with further updates as soon as it is available.
Kind Regards

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer