Kamil is a brilliant employee for Initial. Without his help and assistance I wouldn’t have continued my contract. After months of confusion from the refuse admin team, Kamil was able to solve this p... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent customer service. Always had my bins collected on time. No issues and has been a smooth process so far from start to finish. Jack Smith has been liasing with me and has provided excellent se... Toon meer
Bedrijf heeft geantwoord
I highly recommend Initial for waste collections. It is a worry free experience with collections always made in line with the schedule. They offer a very friendly service with my collector Jack Smith... Toon meer
Bedrijf heeft geantwoord
Chris is fanastic. Hes always so helpful and polite. The team all enjoy their interactions with him. We all look forward to seeing him on a monday morning.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Initial Medical
Geschreven door het bedrijf
We are the experts in healthcare waste management and infection control, providing a complete collection, disposal and recycling service for hazardous and offensive waste produced by businesses and organisations associated with healthcare provision within the UK. The safe management of healthcare waste is vital to ensure your activities are not a risk to human health.
Contact UsSetting the standard in healthcare and infectious waste management in the UK
- Local, Expert Consultation
- A reliable, effective and fully compliant service, built around customer need, and delivered by our highly trained local teams. ISO 9001:2015 quality accredited.
- Integrated Technology
- Technology is fully integrated into our operations, providing full traceability of service delivery, electronic waste documentation and the best customer experience possible.
- Innovative Solutions
- Offering innovative healthcare waste management services and infection control products to help break the chain of transmission and prevent cross infection.
- Legal Compliance
- Keeping our customers compliant with the complex legislation and audit requirements surrounding healthcare waste and infection control. #followthecolourcode
- Legal ComplianceHealth & Safety
- A company with a ‘World Class’ Health & Safety record and ISO 45001:2018 accredited.
- Sustainability
- A company accredited to ISO 14001:2015 environmental standards, and focused on delivering sustainable products and operational solutions.
Contactgegevens
Compass House, RH10 9PY, Crawley, Verenigd Koninkrijk
- 08081205104
- marketing.uk@rentokil.com
- initial.co.uk/healthcare-waste
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The new collection operator is…
The new collection operator is outstanding always calls before arrival ensuring I’m available really polite and efficient
21 mei 2026
Antwoord van Initial Medical
We're so glad to hear about your positive experience with our collection operator. We appreciate you sharing this wonderful feedback!
I have found tbe service to be…
I have found tbe service to be reliable, efficient and friendly, thanks to our regular operative, Jude
7 mei 2026
Antwoord van Initial Medical
Thank you for your wonderful five-star review. We are delighted to hear that our service is consistently reliable, efficient, and friendly.
As always a great service by Jude
As always a great service by Jude, always does the job with a smile on her face, credit to the company
13 mei 2026
Antwoord van Initial Medical
We're delighted to hear you consistently receive great service. We appreciate your kind words and positive feedback.
Great service to have
Scott is always on time and professional. This is a great service and company to have for clinical waste disposal. It is also very easy and convenient way of paying every quarter. Customer service are always helpful too if you have queries.
13 mei 2026
Antwoord van Initial Medical
We are so pleased to hear such positive feedback about our service and team. We appreciate you taking the time to share your experience.
Great service A+
15 mei 2026
Antwoord van Initial Medical
Thank you for the fantastic 5-star review! We strive for straight A's in everything we do!
Very satisfied
We are extremely satisfied with Initial's service- down to staff, customer service and general service.
We have been loyal customers for many years now and are receiving the best service we ever have over the last few years.
13 mei 2026
Review zonder uitnodiging
Antwoord van Initial Medical
We are so happy to hear that you are satisfied with our service and staff. We truly appreciate your loyalty and positive feedback over the years.
Scott is fantastic!!
Scott is fantastic. Comes every week ensuring we have all the stuff we need and prompt collections. Very professional and helpful at all times.
13 mei 2026
Review zonder uitnodiging
Antwoord van Initial Medical
We're happy to hear that you had a positive experience! It's great to know that the weekly service and collections meet your needs, and that our team is helpful and professional. Thanks for your feedback.
Peter always sends a wee text to say…
Peter always sends a wee text to say when he will be collecting.
He is very quick, efficient and pleasant.
I have always been so happy with the service I have received.
5 mei 2026
Antwoord van Initial Medical
We appreciate you taking the time to share your positive experience. We are so happy to hear that you are pleased with the promptness and quality of service provided.
Antwoord van Initial Medical
We are so glad you had a great experience with our friendly and reliable driver! Thank you for the positive feedback and high rating.
The driver does a good job
28 april 2026
Antwoord van Initial Medical
We're glad to hear that the driver provided you with great service. Thank you for your positive feedback; we appreciate it.
Antwoord van Initial Medical
We're happy to hear that you had a fantastic experience! We appreciate your kind words and are grateful for your 10/10 rating. Thank you!
Stan is amazing
Stan is amazing, always a smile on his face and nothing is ever a problem for him. An asset to your company
22 april 2026
Antwoord van Initial Medical
We're happy to hear about the positive experience you had. It's great to know that his helpfulness and positive attitude made such a difference. We appreciate your feedback!
THE GENTLEMAN THAT VISITS US IS ALWAYS…
THE GENTLEMAN THAT VISITS US IS ALWAYS FRIENDLY AND HELPFUL ~ A LITTLE RAY OF SUNSHINE ON A MONDAY MORNING!
20 april 2026
Antwoord van Initial Medical
We are so happy to hear that our team member's friendliness and helpfulness made your Monday morning better. Thank you for sharing your positive experience!
Great service
We never have any issues with the service from Initial.
Jude is always very efficient, friendly and polite.
8 april 2026
Antwoord van Initial Medical
Hello Margo,
Thank you for the excellent five star review. We're happy to hear that you consistently receive efficient, friendly, and polite service from our team.
Totally amazing driver
Our driver who collects the waste is totally lovely, He is always smiley, happy and always has the time to stop and say hello. Never change our driver please. He is always willing to help when needed as well with the bins
9 april 2026
Antwoord van Initial Medical
Hello Happy Days Nursery,
We're happy to hear that our driver is providing such excellent service! Thank you for taking time to review our services, we will ensure to share your review with our team.
Lovely staff
It is always a pleasure to see Richard! He is professional, kind and always smiling.
30 maart 2026
Antwoord van Initial Medical
Thank you for your excellent review Sandra, we appreciate you taking the time to share your positive experience with us. We will ensure to share with our colleague Richard and the rest of the team.
The contractors that attend site are…
The contractors that attend site are always professional, polite and courteous.
They are friendly, approachable and helpful and perform the collections of our offensive and hygiene waste to a high standard.
1 april 2026
Antwoord van Initial Medical
We appreciate you taking the time to share your positive experience. We're happy to hear that the team is professional, polite, and performs their duties to a high standard. Thank you for your feedback.
Another year of excellent service from…
Another year of excellent service from Jude, who always goes above and beyond in her work. Thank you.
2 april 2026
Antwoord van Initial Medical
We appreciate you taking the time to share your wonderful experience. We are happy to hear that you are pleased with the dedicated service you received. Thank you!
Totally reliable
Totally reliable - Always on time, always helpful, always friendly. John is the best! He’s taken our waste for nearly 5 years now!
30 maart 2026
Antwoord van Initial Medical
We appreciate your long-term patronage and are so glad that you've consistently had a reliable, helpful, and friendly experience with our service. Thanks for sharing!
Antwoord van Initial Medical
We appreciate you taking the time to share your positive experience. We're happy to hear that our staff was helpful and friendly!
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