I would like to give a shout out to Shaquille Springer. As he always provides quality service. And goes above and beyond to make sure standards are meet. Which he did by helping out are two scho... Toon meer
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Lees wat reviewers zeggen
Colin came into our out shop this morning to sort out the customer toilets. Excellent service very friendly and he cheered up everyone’s day. An inspiration, thanks Colin!
I can't recommend Colin Mitchell and Stacey Fisher highly enough. They're always on hand to answer any queries we have, and it's clear they genuinely care about getting things right What really s... Toon meer
Bedrijf heeft geantwoord
Our service driver Craig continues to provide great service to our large primary school. Craig is always friendly and greets us with a warm smile on every visit. His proactive approach is very... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Initial Washroom Hygiene UK
Geschreven door het bedrijf
We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsSetting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903
- Local and Expert Response
- Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
- Innovative Solutions
- Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
- Technology
- Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Sustainability
- A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales
Contactgegevens
Compass House, Crawley, RH10 9PY, West Sussex, Verenigd Koninkrijk
- 08082716831
- marketing.uk@rentokil.com
- initial.co.uk/washroom-services
4,9
Uitstekend
17K reviews
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I can't recommend Colin Mitchell and…
I can't recommend Colin Mitchell and Stacey Fisher highly enough. They're always on hand to answer any queries we have, and it's clear they genuinely care about getting things right
What really sets them apart is how far they go beyond their basic role. They're constantly looking for ways to make our service more efficient, offering suggestions and solutions we wouldn't have thought of ourselves.
Reliable, knowledgeable, and a pleasure to deal with — they've made a real difference to how smoothly things run for us. Highly recommended.
24 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We are so pleased to hear such wonderful feedback about our team's dedication and proactive approach. It's incredibly rewarding to know that our efforts to go above and beyond have made a significant difference in how smoothly things run for you. We truly value your kind words and appreciate you highlighting their commitment to efficiency and finding innovative solutions. Thank you for your high recommendation!
Jade from the Birmingham branch is…
Jade from the Birmingham branch is always a pleasure, very accommodating and friendly every single time.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Initial Washroom Hygiene UK
We're so pleased to hear that our team member from the Birmingham branch is always a pleasure and very accommodating and friendly. Thank you for your wonderful feedback!
Gary Smart is great always on time has…
Gary Smart is great always on time has a kind word for everybody and is a breath of fresh air when coming in the building and is a 11 out of 10 for a great job he does
25 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. It's wonderful to hear that our team member is always on time and provides such excellent service. Thank you for your kind words!
Antwoord van Initial Washroom Hygiene UK
We're so glad to hear we consistently provide excellent service! Thank you for your wonderful feedback.
Colin does a good job at shred it
13 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We're happy to hear that our team member provided such excellent service. We appreciate your positive feedback!
Very nice bloke always friendly and…
Very nice bloke always friendly and happy to help me put out my signs in a morning before he changes carpet nothing is to much trouble for him.
24 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We're so pleased to hear such positive feedback! It's wonderful to know that our team member is friendly, helpful, and always goes the extra mile.
Brilliant
Craig our service provider is great, always has a smile and no job is to small, He has excellent customer service and always makes sure everything is done when going off for A/L. He is a credit to your company. Thanks Craig
24 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We are so happy to hear about your fantastic experience! It's wonderful to know our team member provided such outstanding service with a smile and excellent customer service. Thank you for your kind words.
your working always comes with a smile…
your working always comes with a smile very polite he has great customer service
25 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience! We're so happy to hear that our team member consistently provides excellent customer service with a smile and is very polite.
Carl Yaranton covers a number of my…
Carl Yaranton covers a number of my sites and provides an excellent service and always keeps me in the loop with any issues and checks in if everything is ok. Nothing is too much trouble. Top service!!
25 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We're so pleased to hear about your positive experience! It's wonderful to know that our colleague consistently provides excellent service, keeping you informed and ensuring everything is in order. Thank you for your kind words.
Great Service from Andrew as always!
25 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We are so pleased to hear that you consistently receive great service from our team. Thank you for sharing your positive feedback with us; we truly appreciate it.
Antwoord van Initial Washroom Hygiene UK
We appreciate your kind words! We're so glad to hear that you consistently receive prompt, friendly, and courteous service, and that everything is always done without problems.
Gary is fantastic ,always polite and…
Gary is fantastic ,always polite and friendly .he does a great job we are very happy with the service provided
24 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We're so glad to hear that our team member is always polite and friendly, and does a great job. Thank you for your kind words!
We’ve been really impressed with the…
We’ve been really impressed with the quality of service provided by our initial washing/hygiene technician. He is consistently reliable, thorough, and professional, ensuring that all hygiene tasks are completed to a high standard. His attention to detail is excellent, and he always takes the time to make sure everything is left clean, safe, and well‑presented.
He communicates clearly, arrives on time, and works efficiently without ever compromising on care. Staff have commented on how approachable and respectful he is, and his commitment to maintaining a hygienic environment has made a noticeable difference to our daily routines.
Overall, he has been a fantastic addition to our team’s processes, and we would confidently recommend his services to others looking for dependable hygiene support.
24 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We are so pleased to hear such wonderful feedback about our washing/hygiene technician! It truly makes our day to know that our team's dedication to reliability, thoroughness, and professionalism is making such a positive impact on your daily routines.
Your recommendation means a lot to us, and we are grateful for your kind words.
Initial service
Always a pleasant experience dealing with Gary from initial. Hope the service continues long into the future!
24 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We're so glad to hear you consistently have such a pleasant experience! We truly appreciate your kind words and look forward to continuing to provide excellent service.
Carl come every two weeks ,very…
Carl come every two weeks ,very friendly and is always polite
24 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your feedback. We are so happy to hear that you found the service to be very friendly and polite.
Antwoord van Initial Washroom Hygiene UK
We are so happy to hear that you find our team helpful and friendly. Thank you for your kind words; we truly appreciate your positive feedback.
Carl is a very friendly and very…
Carl is a very friendly and very professional at his job always has a smile and is alway polite
24 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We are so happy to hear that you found our employee to be friendly, professional, and polite.
Great service from colin always on time…
Great service from colin always on time lovley guy
24 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We're so happy to hear that our team member provided you with such great service and is always on time. We truly appreciate your kind words!
Peter you are a star ⭐
Peter continues to be a credit to his company, always cheerful, helpful, professional and at times excellent at removing any large spiders that are lurking in our corridor 😳. Peter we value you highly, you are appreciated throughout our establishment, many thanks.
24 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We are absolutely delighted to hear such wonderful feedback! It's fantastic to know that our team member consistently provides cheerful, helpful, and professional service, and that their efforts are so highly valued. We truly appreciate you recognizing their dedication.
Initial gentleman was very helpful and…
Initial gentleman was very helpful and pleasant , he even did an extra sanitary bin that was not on his list without hesitation for which we were very grateful.
24 augustus 2026
Antwoord van Initial Washroom Hygiene UK
We're delighted to hear about your positive experience! It's wonderful to know that our team member was helpful and went above and beyond to assist you. We appreciate your kind words.
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