Been a member since it was called inkbay or something like that. Used to be great, personal help, now the site is poorly maintained, the image upload always rotates images, regardless of original, t... Toon meer
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It simply does not do what they claim it does. When I connected my ebay accounts it does not show real time stock levels your account on ebay has 2500 listing inkfrog says 1950 you do a transfer of 50... Toon meer
Ink Frog system changed hundreds of my listings eBay categories AGAIN and denied any possible responsibility: “It’s impossible for that to happen”. That response (which is their mantra for all... Toon meer
Had an issue with item listing automatically. I explained it was just sitting in the scheduled folder. Krista was immediate in her response & resolved the problem in a matter of minutes. Truly appr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Easily create listings using the inkFrog one-page-lister. Catalog auto-suggest makes it easy to match your product with eBay's catalog
Contactgegevens
South Gilbert Road 2410, 85286, Chandler, Verenigde Staten
- inkfrog.com
2,1
Slecht
68 reviews
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Fantastic Ebay Listing Software
I absolutely love their customer support team. Very responsive and helpful.
Inkfrog is a life saver and totally worth the price I pay. Although there are occasional bugs, these are quickly resolved by their support team on request. Thankyou InkFrog, for making my life soo much easier.
15 oktober 2019
Review zonder uitnodiging
Antwoord van inkFrog
Thank you Ramzan! We appreciate your business and the review!
I really enjoyed speaking with Tanya…
I really enjoyed speaking with Tanya this evening. She resolved my concerns quickly and precisely and was able to give me confidence in using inkFrog. She was very polite and personable and really just made everything a breeze.
20 september 2019
Review zonder uitnodiging
Antwoord van inkFrog
Thanks for the feedback JP! We appreciate it and we'll be sure Tanya see's this review :)
Decent format
Decent format, okay dashboard to review auctions but fraudulent business practices--I cancelled my service in the middle of a month I had already paid for, they immediately pulled my template and info even though I had already paid. They refused to refund a prorated portion of the month. Shady business. Stay away.
10 september 2019
Review zonder uitnodiging
Antwoord van inkFrog
Thank you for giving us feedback on your experience Richard. I understand how frustrating that must have felt, and it should have never happened. There was some miscommunication on our end when it came to handling the refund request.
I'll send you a direct message through Trust Pilot to gather some necessary account information. We want to make this right with you!
Great concept but poor execution
Great concept but poor execution. Changed categories - changed SKUs - sales dropped dramatically and all errors had to be corrected with Ebay upload csv and we all know how hard work that is!
We are left with a mess.
InkFrog does not work with Webinterpret either. This causes even more problems as it overrides what Webinterpret are doing causing duplications.
31 juli 2019
Review zonder uitnodiging
Antwoord van inkFrog
Hi Sean. Sorry about the troubles you ran into, these type of issues don't sound familiar with using inkFrog, but we'd definitely be happy to review any problems you're experiencing to help find the cause.
Webinterpret automatically duplicates your listings and sends them to various eBay markets. We will import those listings from eBay into inkFrog so that they could be managed with inkFrog. If you have any additional questions or concerns, please reach out to our team at help@inkFrog.com
Thank you!
Marcella at InkFrog was very helpful and knowledgeable.
Marcella was very helpful and knowledgeable. She had great suggestions on how to enhance my listing by adding a Template through InkFrog.
3 juli 2019
Review zonder uitnodiging
Antwoord van inkFrog
Thanks Scott! Marcella is a customer-centric, knowledgeable member of our team :) We'll make sure she sees your comments!
I've had a great experience with the…
I've had a great experience with the Customer Support Team. I got stuck quite a few times as I got started since it's a software I am not familiar with. I was extremely frustrated and about ready to quit until I finally emailed for help and boy did I get it! They have tutorials on everything. The step by step instructions were amazing. The emails were short, to the point and got me on my way to selling on eBay. I couldn't be happier.
3 juli 2019
Review zonder uitnodiging
Antwoord van inkFrog
That's great to hear Neysa20f! We're happy to assist at anytime :)
Chaos and destroying your sales
We used this app, about 6 months, found what listings not update photos at all, with huge delay update sales, and finally in conclusion mixed all items, so we decide better to delete all listings from ebay, as we starting sell items for £24, and £16 with genuine value £700, and £400.
InkFrog do not take responsibility for any fail or errors made by this Froggy App, do not want resolve this problems at all, and more do not want to compensate your collapsed business sales and name, whey just destroy our work and stopped our sales for weeks.
We open case in Shopify and demand remove this app from recommended App list, more we demand compensation, and more we will report about this to Finance Ombudsman, and go to Court.
Shame to have business with irresponsible inkFrog corporation.
11 januari 2019
Review zonder uitnodiging
Not so Great.
Wasn't what I was looking for, better eBay sites out there. Bad support and lots of bugs.
23 juli 2018
Review zonder uitnodiging
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