When our car was written off by another driver whilst my 18 year old daughter was driving Innocent Driver too all the stress out of dealing with the accident as they managed the whole process. We had... Toon meer

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Lees wat reviewers zeggen
I was recommended Innocent Driver by Little Knocks in South Ruislip after the at-fault driver decided they wanted to go through insurance rather than settle the repair costs directly, and I’m re... Toon meer
Bedrijf heeft geantwoord
Wow! Carly was excellent in my view! She gave me very clear guidance and was very polite and, is a real credit to the Innocent Driver team in their claim handling department. She explained the whol... Toon meer
Bedrijf heeft geantwoord
I would Highly recomend this company to everyone 100% hastle free and help you out in every way to make things less stressful. Big thank you to Amy Hamillon for dealing with it all for me and making... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Ongevallenverzekeringsmaatschappij
- Autoreparatie en -onderhoud
- Autoschadebedrijf
- Hulpdienst bij geringe vorderingen
- Letselschadeadvocaat
- rechtsbijstandverzekeraar
Geschreven door het bedrijf
We take the pain out claims for non-fault drivers. If you’ve been in a road traffic accident that wasn’t your fault, Innocent Driver is here to make the process simple, fast and stress-free. We’ll arrange the repair of your vehicle, provide a like-for-like replacement car to keep you on the road, and manage the full claim on your behalf. Our service is completely free to use – we recover the costs directly from the at-fault insurer, meaning you don’t pay an excess and your no-claims bonus should not be affected. We also work with a panel of experienced injury solicitors who can support you if you’ve suffered an injury as part of your accident. From your first call through to completion, our focus is on clear communication, expert handling and outstanding customer service – so you can get back to normal as quickly as possible, without being left out of pocket. We help passengers, motorcycle riders, pedestrians and cyclists too. So if you're involved in an accident on the road, make us your first port of call.
Contactgegevens
Verenigd Koninkrijk
- 08003688928
- info@innocentdriver.com
- innocentdriver.com
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My claim was delt with in a timely…
My claim was delt with in a timely manner, but the helpful and polite staff. The handler of my case was Amy and she felt with it in a spectacular manner.
Hi excellent service continued to…
Hi excellent service continued to pursue liability after months of dispute.
Rapid response to initial enquiry
Rapid response to initial enquiry. Followed up with regular updates. Staff very professional and pleasant.
Kept us informed
Jenny kept us informed throughout the process, thank you!
Always very helpful when I had…
Always very helpful when I had questions to ask about my claim. Very attentive, kept well informed all throughout my claim process.
Totally professional approach made our…
Totally professional approach made our claim very easy to deal with. Lots of communication & follow through on various issues that needed to be dealt with. Special thanks to Bex who assisted us all they way through the various issues that needed to be dealt with. She was fantastic. Would certainly recommend this company to anyone involved in a no fault claim. Thank you Innocent Driver
From the moment of getting in contact
From the moment of getting in contact, Jenny was brilliant. She took all details and stayed in contact with us throughout. Thank you for making the process so simple and easy! Other than passing on details, Jenny has sorted everything out for us and made everything completely stress free.
Easy to deal with, 5* service
Easy to deal with, very efficient. The garage I wanted to do my repairs refused to deal with enterprise (who my insurance put me with) for a number of reasons in the end. My garage put me in touch with innocent driver and they are now handling my claim and repairs will be carried out at the garage of my choice. People don’t realise they can choose, don’t let insurance push you in the direction they want you to go
So easy and very helpful staff
So easy and very helpful staff, would highly recommend .
Very prompt and informative…
Very prompt and informative professional service would recommend.
Jennifer had been very helpful
Jennifer had been very helpful, updating me regularly on my case, keeping me informed. I do not think my insurance company would be still putting in the effort as Jennifer is to get a resolution to my claim.
Innocent driver made everything easy…
Innocent driver made everything easy from the get go. Could not be more helpful and informative with the whole process. Very professional. Highly recommend.
Super helpful
Jennifer was super helpful and incredibly supportive. Made the process a lot less stressful.
Thank you.
They handled everything for me
They handled everything for me, from dealing with the mechanic and sorting out the hire car. Kept me informed every step of the way. Would definitely recommend
Great company very quick response and…
Great company very quick response and actions
Highly recommend innocent driver
My experience with innocent driver was perfect in every way. They kept me up to date with everything that was going on regularly and they did everything possible to process my claim. I would highly recommend innocent driver to anyone who has been involved in a car accident that wasn’t their fault. Many thanks to Bex and everyone at innocent driver for helping throughout the process
Jude Ewen
Amy my handler was extremely helpful…
Amy my handler was extremely helpful and informative throughout the process and made everything so pleasant and easy for me. Great company to deal with.
The girls are great to deal with and…
The girls are great to deal with and very knowledgeable when explaining to them what happened.
Great Customer Service
Hi
Very quick to respond, efficient and with empathy . Very professional.
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