Insuranceline Reviews 

635
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Recently following my wife passing, I called insurance line. The gentleman who I spoke with was very kind and accommodating. He made things so much easier. Once I sent all the information required I r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer service very happy with my claim staff were helpfully by puting me on the right claim

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mum was hospitalised after the news of her dad passing. She was able to submit the insurance claim for my grandfather, from her hospital bed, all she needed to do was email the death cert and identi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmaatschappij
  2. Inkomensbescherming verzekering
  3. Invaliditeitsverzekeringsmaatschappij
  4. Ongevallenverzekeringsmaatschappij
  5. Tussenpersoon voor levensverzekeringen
  6. Uitvaartverzekeringsmaatschappij

Geschreven door het bedrijf

Insuranceline is proudly Australia's longest standing provider of funeral insurance. We believe in one simple philosophy: everyday Australians should have access to straightforward life insurance they can trust.

Roy Morgan Customer Satisfaction Award Winners - 2018

Geschreven door het bedrijf


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

635 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,5

Alle reviews

(635)

27 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The service is very friendly and…

The service is very friendly and helpful. Very good easy interact with.

7 augustus 2024
Logo Insuranceline

Antwoord van Insuranceline

Thank you for taking the time to leave us a positive review, Miliakere! We appreciate your kind words and we're so glad to hear you had a pleasant experience with the team.

Beoordeeld met 5 van de 5 sterren

Funeral Insurance Support

It was very helpful and I'm very happy to be with this Funeral Insurance for myself and my husband. I would recommend this Insuranceline company to other family and friends. Thank you 😊

5 augustus 2024
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Antwoord van Insuranceline

Thank you for taking the time to leave us such a thoughtful positive review, Leonie! We appreciate your kind words and we're so glad to hear you had a pleasant experience with the team.

Beoordeeld met 5 van de 5 sterren

Impression of Funeral Insurance sales experience

I have been wanting to apply for a funeral Insurance plan for myself for sometime but No insurance companies I have looked at gave me any feeling their Honesty Integrity or their professionalism. When I spoke with Danial your funeral insurance salesman the conversation was an extremely informative, easy to understand & grasp the pro's & con's & the easy transitions that are to possibly involved for myself (the policy recipient. Any doubts, misunderstandings, fears or what Questions & or ANY Informations or the lack of. Your man Danial was by far much more than a mere sales person. Danial made the entire experience easy to understand & comprehend about everything & more that i wanted to know. I easily without having to ask now know & I am very satisfied by far with with our conversation. I can say to you with 100% assurance that I will be bringing my business to Danial for any & all future insurance needs I may have , my business will be going to his company of employment & I will also be totally recommending him as the go to person regarding any i.nsurances &/or product anyone I know that needs anything you supply who needs a quick honest reliable full sales experience.. Thankyou for the your total & unequalled service your entire appointment was of a high & pleasurable professional experience. Sincerely M.J.Tayor. ~PS~ My apologies if I seemed overly praise full. I WAS Overwhelmingly PLEASED & SATISFIED WITH ENTIRE EXPERIENCE. Thankyou Goodnight.

15 juli 2024
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Antwoord van Insuranceline

Thank you for taking the time to leave us such a thoughtful positive review, Mark! We appreciate your kind words and we're so glad to hear you had a pleasant experience with the team.

Beoordeeld met 5 van de 5 sterren

I’m very happy with the service I must…

I’m very happy with the service I must say the person that I spoke to was more than helpful and I would like to thank him for his service and his support cheers

13 juli 2024
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Antwoord van Insuranceline

Thank you for taking the time to leave us a positive review, Annette! We're so glad to hear you had a pleasant experience with the team.

Beoordeeld met 4 van de 5 sterren

Easy to understand

Easy to understand

12 juli 2024
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Antwoord van Insuranceline

Thank you for taking the time to leave us a positive review, Tejay! We're so glad to hear you had a pleasant experience with the team.

Beoordeeld met 5 van de 5 sterren

The consultant was very professional…

The consultant was very professional and explained the products in line with my own requirements.

11 juli 2024
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Antwoord van Insuranceline

Thank you for taking the time to leave us a positive review, Michael! We're so glad to hear you had a pleasant experience with the team.

Beoordeeld met 5 van de 5 sterren

Scott was absolutely amazing

Scott was absolutely amazing
Easy to talk to and understand
Made the process and experience great

8 juli 2024
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Antwoord van Insuranceline

Thank you for taking the time to leave us a positive review, Rose! We're so glad to hear you had a pleasant experience with Scott.

Beoordeeld met 5 van de 5 sterren

The consultant was quick

The consultant was quick, efficient and explained everything easily.

3 juli 2024
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Antwoord van Insuranceline

Thank you for taking the time to leave us a positive review! We're so glad to hear you had a pleasant experience with the team.

Beoordeeld met 5 van de 5 sterren

Fast and easy!

Knowledgeable and helpful service officers which had made the processing of my insurance application fast and easy.

1 juli 2024
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Antwoord van Insuranceline

Thank you for taking the time to leave us a positive review, Joselito! We're so glad to hear you had a pleasant experience with the team.

Beoordeeld met 5 van de 5 sterren

Very concerned about my policy.

To be honest I was very concerned, it took three weeks after my initial contact, with my calling every week, before Monica called me to sort everything out, which she did do in a very kind and patient manner.

11 juni 2024
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Antwoord van Insuranceline

Thanks you for your kind words about Monica, we'll be sure to pass on your positive feedback. We'd like to apologise for the delay in your initial contact and will be sure to inform the team of this too.

Beoordeeld met 5 van de 5 sterren

Informative professional made the…

Informative professional made the experience easy

31 mei 2024
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Antwoord van Insuranceline

Thank you for taking the time to leave us a positive review, Malcolm. We're so glad to hear you had a pleasant experience with the team.

Beoordeeld met 1 van de 5 sterren

Get it right please

My father has passed away and we are having so much trouble with paperwork.Each time we ring and send the necessary paperwork ,then it’s something else.Communication is terrible.Also a different person each time we ring,telling us a different thing.It had been awful and still going on.

22 mei 2024
Review zonder uitnodiging
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Antwoord van Insuranceline

Hi Fay, we're so sorry to hear about your experience during such a difficult time, we've sent you a request for more information so we can look into this further. Alternatively, please contact our team directly on 13 77 87.

Beoordeeld met 5 van de 5 sterren

Complete ease

Was super easy to organise and really quick to do

20 mei 2024
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Antwoord van Insuranceline

Thank you for taking the time to leave us a positive review, Karley. We're so glad to hear you had a pleasant experience with the team.

Beoordeeld met 5 van de 5 sterren

Very good explan

Always care of people.

10 mei 2024
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Antwoord van Insuranceline

Thank you for your kind words, Dorairaju. We're so glad you have had a positive experience with our team.

Beoordeeld met 5 van de 5 sterren

Ronan was very helpful and explained…

Ronan was very helpful and explained everything so I could understand what he was offering me

23 april 2024
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Antwoord van Insuranceline

Thank you for taking the time to leave us a positive review, Kily! We're so glad to hear you had a pleasant experience with Ronan and will be sure to pass on your kind words.

Beoordeeld met 5 van de 5 sterren

After applying online the guys called…

After applying online the guys called me the following day everything was explained to me to fine tune my cover to fit my personal preferences.

I have friends that also have income insurance through insurance line.

Thanks guys.👌

19 april 2024
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Antwoord van Insuranceline

Thank you for taking the time to leave us a positive review, Waylon. We're so glad to hear you had a pleasant experience with the team.

Beoordeeld met 1 van de 5 sterren

This is financial elder abuse and would…

This is financial elder abuse and would like to take this further. This needs to be stopped. This insurance company sits on their bottoms behind a desk and steals elderly`s monies without a refund from many years of payments from my elderly mum, with dementia, bank account. The family is contacting A current Affair soon if my mum does not get a refund.

12 april 2024
Review zonder uitnodiging
Logo Insuranceline

Antwoord van Insuranceline

We're so sorry to hear about your experience and we've sent you a request for further information so we can look into this further. Alternatively, please contact our team directly on 13 77 87.

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