Insurte Reviews 359

Thank You, Insurte! 💛
While traveling from an island to the city, I discovered Insurte through ChatGPT and quickly registered for travel insurance for just €12-13, securing €30,000 coverage.

At the embassy, I realized the dates weren’t long enough to cover my flight—a frustrating situation.

I called customer service, and a kind lady answered the phone. She gave me a number to call, but after calling it four times with no response, I called her back.
She gave me another number, but again, no one answered.
I called her back once more, mentioning it was an emergency with my appointment approaching. She went above and beyond, giving me a personal number to resolve the issue—who does that?! I love her!

A gentleman on the personal line quickly fixed everything with kindness and efficiency.

Though I missed my appointment 💔, Insurte refunded both policies and showed incredible understanding.

Their genuine care and support blew me away. I’d gladly be their brand ambassador! Print a shirt saying “Insurte.com” on it and walk around.

Thank you, Insurte team—you’ve earned my trust for life!

Pelin

Greatly cooperative team .

Thank you for your service. My trip got cancelled and they refunded me. Thank you so much

I’m really impressed with your rapid services. I will definitely recommend my friends too. Thank you again and please keep it up.
Salim

Après avoir rencontré des difficultés pour obtenir un rendez-vous pour une demande de visa, j'ai sollicité une annulation du contrat d'assurance voyage auquel j'avais souscrit. Le contrat a été annulé et le remboursement de la prime versée a été effectué dans les 48 heures.
Je suis agréablement surpris par la célérité avec laquelle ma demande a été traitée, en particulier quand il s'agit de solliciter un remboursement auprès d'une société d'assurance.

I had applied for an insurance from here for my trip. However, my trip was cancelled and I requested for a refund. It was a very smooth process! Helpful and prompt staff.

Very simple and fast to get an insurance. Professional support.

Very nice and quick service!
I mistakenly chose the wrong dates but they quickly changed it and send me documents!

Excellent service. I have asked them to change one of detail on the insurance document. It have done quickly and update me with the document.

Easy and quick to purchase, at a reasonable price. However, I later discovered that the insurance wasn't required for the visa I applied for. Charlotte responded quickly and efficiently, and I received a full refund the next day.

Got immediate response to my issue

I used Insurte when applying for a visa. The process was simple and quick. However, I later found that the insurance wasn’t applicable for the type of visa that I was acquiring. Insurte’s customer service asked for one bit of information and then provided me with a refund. No hassle. Responses were super quick as well.

A 5 star full trusted organization. Love it

I trust this company for travel insurance.for Switzerland i purchase the insurance and this company is superb fast response and helpful
Thank you

What a great experience! Great customer service, keep up the good work Cloe and team.;-)

Good service

Muy profesionales en su trabajo, te responden inmediatamente cuando le preguntas alguna duda. Buenos precios.

The service is excellent! Much appreciate the service of
Charlotte. I was so impressed today. I made an error while purchasing the insurance. I just contacted them and all sorted out in a single email. That was so quick! Very good service.

I am highly impressed by the expedient and courteous service that I received from Chloe and Charlotte. They understood my issue and upon providing proper evidence, my problem was resolved!
However, a few of my earlier emails were not replied with any advise, or action.
I suggest that Insurte improve the telephonic customer service, so that in urgent situations customers could get some work done over the phone, instead of to-and-fro emails.
Thanks

Needed to cancel my insurance and get a refund due to travel plan issues, and everyone i spoke to was friendly, patient, and quick to sort me out