Intake Breathing Reviews 

THE REPRESENTATIVE NESTLY MADE EVERYTHING SMOOTH AND EASTY TO UNDERSTAND. THANK YOU

I’m excited to write this review. It is for the customer service part, as I had an issue receiving my order. I’ll review the product after I’ve used it for a few months.

But this review is about the customer service team and the experience I had. Although there was a delivery snafu, the team was patient and kind with me while we narrowed down where the miscommunication was.

Turns out, they had sent notification emails and follow ups throughout the whole shipping progress. I’d missed them, and the emails got buried due to some medical and some travel stuff I was going through. Also, I’d just been focusing on other things and I lost track of when to expect it. I hadn’t even noticed that it showed as “delivered” on their end. Only when the subscription for refills were declining (new bank, new card number) did I go back and see what had transpired. But it had not been delivered to me. Tracking it through USPS and with communication helped to narrow down further.

Importantly, almost three months had gone by before I realized it was overdue in the first place.

With some back and forth with Intake’s team, we clarified what happened and why I didn’t reach out earlier. The point is that they are real people, caring about the shipment and my need to get their product so it could solve my problem. They resent my order, showed pride in their company and the customer service side, with kindness and competence.

Thank you, Intake team. -S Montgomery

These people can't send your subscription on time... Ever. I spent all this money initially and the 25$ a month after that and I can only use the product about half the time because I'm always waiting 2weeks or so for my subscription to show up late. Breath right strips work just as good so I'm going back. Really wish I hadn't wasted my money.

Initial Trial, they sent me two travel cases and no wipes for the stick on's. They later sent a pack of wipes and said they would send a pack of the stick on's for free due to the mix up, then never did. So 3 different issues in the first trial month so I will look for other alternatives. I never got to use the stick on's with the wipes so I'm assuming the experience would be better and that they have them for a reason but without them I would wake up with the stick on's crumbled up and in my bed or one has fallen off. Their customer support is wonderful though and they take it to the next level, if their shipping was half as good as their customer support, Id probably still be a customer.

Placed an order for a sample pack and at time Of purchase I ensured this was a one time purchase to test the product to see if I wanted to keep buying them or not.. I received them and three days later this company charged me for an automatic months supply... I DID NOT sign up for a sunscription. But they charged me anyway... these companies are getting very willy nilly signing everyone up for subscriptions and autocharging credit cards without autorisation... DO NOT TRUST THIS COMPANY THEY ARE SCAM ARTISTS AND THIEVES I am reporting them to Masterdard for fraud!.. a one time sample pack order and they are charging me repeatedly.... now This company can go F itself I wont buy more even if they do work.. I wont deal with dirty thieving companies like this and neither should you... Dont trust them with your Card details!

Best customer service of any brand ever! I clicked a link and automatically got connected to a real
Human, on video that was knowledgeable and solved my problem. Earlier today I spent 30 min just trying to talk to a human at FPL. Remarkable tech and service. And of course incredible product! Thank you

She was super fast and super sweet appreciated her a lot

This contraption is the BOMB! it works great. I was waking up multiple times a night b/c I was mouth breath as a result of clogged nostrils and sinuses. This give just a tiny bit more o2 into my inhale which saturates the blood stream better reducing inflammation in the sinuses and allowing for clear breathing all night long ..... With my mouth closed!!!! Hallelujah for Intake Breathing

Hi Intake Breathing Team,

I am genuinely devastated and extremely frustrated by this situation.

I have been a repeat customer for some time, have placed several orders with you previously and on this order alone I spent over €500. I have also recommended Intake Breathing to so many people because I genuinely loved and believed in the product.(now what?? Not anymore)

I placed this order on 28 August and paid over €120 for express shipping because I urgently need these items before I leave Europe on 10 September. I have now been told that the only available delivery date is 16 September.

That is completely unacceptable.

If a delivery date of 16 September had been shown at checkout, I would never have paid over €120 for express shipping. Charging that amount for an “express” service that may take almost three weeks feels completely unreasonable and incredibly disappointing. Never has this happened to me , even with standard shipping

I have also sent multiple emails explaining the urgency of the situation and still have not received a proper resolution.

At this point, unless this is fixed urgently and my order is delivered before I leave Europe, I will not be ordering from Intake Breathing again.

That is incredibly upsetting for me to say because I have genuinely loved your product, repeatedly purchased from you, and recommended the brand enthusiastically to others. But after spending over €500 on this order alone, on top of my previous orders, and then paying more than €120 for express shipping, I expected far better service and communication.

Please urgently investigate whether this shipment can be expedited and delivered before 10 September. If that is not possible, I expect the express shipping charge to be addressed appropriately, because the service I paid for is clearly not what I am receiving.

I would really appreciate a proper and urgent response rather than another generic tracking update.

I needed assistance with fitting and Intake's innovative on demand video-call with a C/S rep was perfect!

This was the first time using this type of tech and I really appreciated how quickly and easily I was connected with Ed. He was professional, courteous, and resolved my issues. 10 out of 10 stars!

I ordered this for my husband and he loved it it really helped him but one night I asked him could I try one because I've been a mouth breather my entire life and I have dreamly small nostrils.plus Ihave teeny tiny little nose. When I was a little girl actually got picked on because my nostrils were so small people often ask me how could I breathe; with that being said, I tried it and I loved it so much I decided to order me one. Then when it came I didn't get the same thing I got some (in my opinion big bulky ugly black box) it was not the dainty little easy to use magnify pick her upper and placer with the little white teeny tiny cute adorable white box to store my little nose piece in.The black little magnetized picker up thing was no longer included!!? Why I do not know. You kept talking about putting all of it in that little black box and if I was a person who traveled maybe that might be helpful even if for me it's just way too small if I was going to travel I would put it in a little compact that's flat where I could put everything in there and not just two days worth of stuff because who travels just for 2 days? You got rid of a very important part of using this correctly and easily for us older people I can't speak for your young people but I do know that I still sometimes have to help my husband get a Band-Aid on because his hands started to shake it is incredibly useful. I feel that the magnetizing stickers can just sit in my bathroom I do like the little nose piece right there next to the bed where I can put it in first thing in morning. I lost one of his because I didn't have anything to store it in properly I felt bad for that still do all. I only wanted to do is make a phone call to your company and ask for the fix , every simple phone call and put it to my ear and speak to somebody about getting the box exchanged! Which little Eddie did (thank you Eddie) for making that happen!!! I'm very pleased about that.but I shouldn't have to put my old lady face into a face time video which could be very belittling and makes me worry about Internet safety scammers and hackers and everybody else and talk to literally a kid!!! to me he look like he could not been more than 15 or 16 as if I'm a child playing video game. My 17 year old grandson he does all that crap but a 60-year-old person who doesn't want to play all these little video game peekaboo on my phone that's why I gave you the low star. Your product works great I recommend that you offer the choice to people whose ordering them on which type of box they want .In the future should offer option of which box would work best for them. For my husband and I it is easier to hold that thing properly place it on the nose area ; than to try to do it with your fingers especially when you have arthritis in your literally your knuckles and fingers and joints are bent in all kinds of different ways , and I can do that little placer object the little black thing that holds the Band-Aid that's a great device so easy to use even on television in the commercials you see people enjoying the experience by properly placing it. Now you're going to take it away, that false advertisement bait and switch because truthfully that's what I felt like, I felt like it was truly bait and switch. Thank goodness y'all are fixing it for me and I want you to know I am truly grateful for that I'm very very happy that y'all are fixing the problem thank you very much for that! And I don't want anybody to read this to think that y'all are not a good company who fix the problem it's how you went about fixing it that made me feel like that was a problem. I hope all these things will help you in the future but I hope that I never ever have to get in touch with y'all again unless y'all get a phone line or even text messages it doesn't hurt to be able to offer the best way for y'all to be more efficient .As for people who truly need coaching I guess young people of today's society might need it but please add an option of a direct call instead or text instead of pick a time and a date and we're going to go on a date and see each other on the phone. that's very unsafe.
Thank you

Shortly after posting the review the owner called me and wanted to let me know that they were going to make a phone number more easily available they were taking care of my issue and went above and beyond you know that's a really good company I admire them stepping up and just doing right by the people that are in bed with them sort of say thank you it means a lot that you did the right thing for me

Durable reusable nasal strips that help open airways with magnets and not invasive surgery. I have a deviated septum. I still think its wild the huge difference in breathing when I wear intake. I love the starter kit. It comes with 4 nasal levels. The magnetic stickers last a long while and even stay on during workouts. Customer service is amazing they are very responsive and super knowledgeable and helpful.

Alex was very helpful with answering all of my questions and friendly along the way. He helped me make the right decision for myself and provided all the info I needed.

Great people

Just did a video call with Kaitlyn at customer support and she immediately resolved my issue of getting a smaller band! Great service. Thanks.

The immediate relief I got after applying was unbelievable. I had no clue my nose had been so closed. I expected some improvement by this easily outdid my expectations.

The stickers are a touch tricky to get the hang of, and making sure they're in the right place is really important, but once you get used to it, it's not difficult.

The new case they have is really nice as well, it magnetically holds the main strip in place for you while also holding face wipes and the stickers.

I have not used myself but purchased for my husband. He reported that it was comfortable to wear. His snoring stopped on the first night! He normally stops breathing throughout the night; with this product his breathing normalized and he slept well throughout the night. Could not appreciate this product more!

We had an issue with our order and Bryan made sure it was corrected promptly. Customer service 11/10! Thank you so much, Intake!

The product does not work for me and they are not honoring their refund policiy, poor communication, no one has got back to me.

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