Intensive Lessons Reviews 

My instructor was patient and built my confidence to make me ready for my test. Although there was a delay in my test being rebooked - it wasn’t the fault of this company. They worked to get me the earliest available test.

DO NOT BOOK WITH THIS COMPANY! paid almost £3000 for an intensive course (with fast track test booking) the course was for 40 hours. I was first allocated lessons a month from when I booked my course. And the lessons were spread out over 4 months (not intensive at all) also was not happy with the instructor or the customer service I recieved when trying to chase them up . I requested a full refund at that point and was told (very rudely) that it was non-refundable. (Read the small print or do yourself a favour and find an independent instructor) I felt as though I had no other choice but to go ahead with my lessons (with a new instructor provided) my new instructor was very unprofessional and I was made to feel nervous every lesson. No help whatsoever. I just got back from my most recent lesson with him and had to stop and ask him to drive me home, I told him that I wouldn't be continuing any further lessons with him. I am going to take my losses and find a new instructor. I advise anyone who reads this (and is considering booking with intensive lessons) DON'T DO IT! SAVE YOURSELF YOUR MONEY AND BOOK ELSEWHERE!!!

I was looking for intensive courses in my area and came across this company which i was sorry i did! first of they allocated my test in belfast which is not where i live or asked for or signed up for, then they then sent
a instuctor who was very friendly but did not know my area and had to travel over an hour to get to mine but the main problem was he didnt know my area or test routes,so it was the blind leading the blind also it was one 2 hour lesson a week which to me is not intensive course! The instuctor wasnt happy about being in Bangor after my first lesson i contacted company complaining and said they advertized lessons in my area but that was so untrue as they had no instructors in North Down and Ards so i asked for a refund they offerd me £25hr back which was a insult as paid over a 1000 they said i was canceling which i was Not! they as i told them where falsely advertizing they had instructors in my area. And still are! customer services was rubbish and message i got where not very professional or helpful as i was not getting a refuned i had no other alternative but to continue with instuctor i found the whole experience stressful and apart from 14day away in sep my so called intensive lessons ran on to late September at one day a week which is definitely Not a intensive course so if your in northen ireland especially in North down area don't use this company i personally felt i had been shafted and had no choice but to continue with lessons that did not meet my needs or lose over a £1000 pounds,i was very angry and disappointed with this company

Extremely poor and rude service - no local instructors or home pick up as advertised and you have to wait several months for lessons or a test. We paid a deposit in May for 5 hours lessons and a test for our son who had previously failed a test and had to keep asking to eventually get the test (intensive lessons gave us just 15 days notice and we were on holiday) so had to have the lessons with an instructor (not allocated until August) that we had to drive 20 miles to (no local instructors as advertised.) The instructor didn't give hourly lessons to we had to have just two lessons of two hours and three hours plus there was a problem with the clutch in his car. (He failed the test again). We also paid a deposit in May for 20 hours lessons and a test for our daughter and lost our deposit as the service was not as advertised and we could not drive 20 miles each time for this.

Really good communication & very responsive while waiting for a test date with regular updates.
Tuition was good & developed confidence
Passed first time

My driving instructor was very friendly and patient. He taught me everything that I needed to know to pass and he was very attentive to what I was doing to ensure that I always did the correct procedure (helped to drill things into my brain :) )

Honestly this should be 0 stars, this company is a total scam. They will take your money pass you to an instructor who will then refuse to let you sit your test and resell your test to someone else at an extortionate rate. You will receive NO lessons and then they refuse to refund.

My instructor Hassan was brilliant. Would definitely recommend if your planning on taking a test in Millhil/Hendon

My instructor, Amaar, was amazing. Passed my test with him teaching me. Couldn’t recommend enough

I bought a 15 hour intensive driving course along with the booking cancellation date on the 6th May due to not being able to even book a test anywhere locally or a couple of hours away. I was given a test date in November around 6 weeks later, and to my surprise, I got emailed with a new test date for the 27th August in Poole with driving instructor Paul Ashford, whom was absolutely incredible. I passed first time with 1 fault! Without him, I would have never been so successful.

Well there don't get in contact with you to change your test , there cancel your test because there can't get you a instructor you are paying for a fast track I have contacted them and then there have updated my account, there have cancelled test because there can't get instructor and I have been free all of the time and you have to keep sending emails back and forth to cancel and it states £35 non-refundable but are taking £250+ off and I can't book a test because there won't cancel my booking I have got 2 months to wait for a test and I hope been waiting 2½ months so far

I usually never write reviews but I paid a £175 deposit for driving lessons with the expectation of having an instructor allocated in time for my October test. Weeks went by with no instructor assigned, and when I asked for a refund, I was told the deposit was non-refundable. They only allocated an instructor after I had went through my bank to charge back. No service was provided, and I felt the handling of my booking was unprofessional and unhelpful. I wouldn’t recommend this service

Absolutely fantastic and worth using. Intensive lessons took all the stress out of finding an instructor and booking my theory and practical tests. They were able to get on cancellations for the practical test so that I didn't have too long to wait. My instructor Robin was fantastic and I passed my theory and practical tests first time. Thank you so much Intensive Lessons

Passed my test 1st time - Raj was great!

I paid £143 on 01/04/2025 for a 'Practical Test Only' service, which included an £81 'fast-tracking' fee for a driving test.

The company's subsequent response to my review contains inaccuracies. At booking, I had a valid theory test certificate expiring 14/04/2025. Intensive Lessons UK's terms (Clause 14) state a 6 month validity requirement for them to book a fast-track practical test. As such, the £81 'fast-tracking' service I paid for was impossible for them to deliver from the outset, as no practical test could be booked by them under their own rules. No practical test was ever secured.

The company wrongly claimed I 'declined' to retake my theory test; I simply didn't proceed with paying them for a separate theory test booking they offered. They also falsely stated my bank 'sided with them'; I am actively challenging my bank's initial decision.

Furthermore, Intensive Lessons UK failed to respond to my formal complaint email sent on 27 June 2025, despite their stated 7 day response time.

Although my relocation means I no longer require a UK licence, the core issue is that I paid £143 for a service, £81 of which was for 'fast-tracking' that was demonstrably undeliverable from their end. A full refund has been refused for a service not provided. Proceed with caution.

I’m so happy I chose Intensive Lessons! The whole experience was smooth and professional from start to finish. My instructor was incredibly patient, knowledgeable and supportive, which really helped me build my confidence on the road. The lessons were well-structured and focused on the areas I needed to improve. I passed my test and couldn’t be more grateful! Highly recommend to anyone looking for a reliable driving school. Thank you!

Raj was an absolutely fantastic driving instructor and I couldn’t recommend him more for anyone who wants to pass their test. He recommend the exact number of hours he felt I needed in order to pass and his feedback and observations are extremely clear and thorough and he helped me to iron out bad habits so I could very quickly pass my test at a difficult test centre (Loughborough). I felt very well prepared for my test and passed first time. Thank you Raj you are a legend!

Rude. Unhelpful. Don't honor their money back guarantee. Awful customer service. They won't give a single f about your experience.

I’d like to start by thanking my instructor, Getachew, who was absolutely fantastic, kind, patient, and incredibly knowledgeable. He stuck to the rules, explained everything clearly, and always made sure I understood the why behind what I was learning. He was also very respectful of my learning style and often asking if I wanted to try things my way first, and then gently guiding me afterwards with feedback on what could be improved. Thanks to his support and calm, structured approach, I passed my driving test on the first attempt, all within a month!

As for Intensivelessons.co.uk, they were quick and efficient when it came to booking my test after payment. Although my original test date had to be rescheduled due to examiner availability, they managed to secure a new slot for me within two weeks, which was a real lifesaver. Overall, the experience was smooth, well-organised, and I’d definitely recommend them to anyone keen to get behind the wheel with confidence and speed.

Fast tracked as described, was great at accommodating my theory and driving test.. definitely recommend