Eu estava receoso pois a tela de cancelamento não deixava claro se eu receberia cobranças após o cancelamento do meu teste de 4,99R$. Laura me ajudou com tudo e foi muito gentil. No momento não tenho... Toon meer
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Lees wat reviewers zeggen
Ela é uma boa plataforma, mas não dei continuidade, pois não era exatamente o que eu precisava neste momento. Agradeço pela oportunidade de testar e fiquei muito satisfeita pela compreensão e agilida... Toon meer
Bedrijf heeft geantwoord
This merchant is processing unauthorized recurring charges. I have attempted to cancel and have emailed their support team multiple times, but they refuse to respond or stop the charges. The merchant... Toon meer
Bedrijf heeft geantwoord
Your cancellation option is inaccessible. I was charged after trying multiple times to cancel. The tool is Intenta AI. I would like to know what the refund policy is because I cannot be charged R400 f... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Intenta is an AI platform that provides writing assistance, text humanization, and productivity tools
Contactgegevens
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Consegui chegar aos meus objetivos
Consegui chegar aos meus objetivos, realizei minhas pesquisas com muita facilidade, recomendaria para meus amigos e familiares.
EverExcellent customer support
Initially, I was satisfied with the customer support provided by Camila. She was responsive, polite, and professional. However, my overall experience with Intenta has since changed significantly.
Despite canceling my subscription immediately after the first failed renewal payment, and receiving written confirmation from support that no outstanding balance or payment obligation existed and that no further payment attempts would be made, the company continued trying to collect the $24.99 renewal fee.
I contacted support again, clearly explained the contradiction, and requested that the repeated payment attempts be stopped. I have not received a response addressing the issue.
Unfortunately, good customer service is not just about polite communication. It is also about resolving problems and ensuring that the company's actions match its written commitments.
no me ayudo en nada y me cobraron algo…
no me ayudo en nada y me cobraron algo que yo no acepte son un asco
I've got an agile and assertive answer…
I've got an agile and assertive answer to what I needed
very good!!
It is frustrating to experience…
It is frustrating to experience unexpected charges. It should have a simple reminder that could have allowed me to cancel beforehand. Transaction ID: CCQZ6SIX-24918. Purchase Date: November 4, 2026
Cancelamento de plano
Eu estava receoso pois a tela de cancelamento não deixava claro se eu receberia cobranças após o cancelamento do meu teste de 4,99R$. Laura me ajudou com tudo e foi muito gentil. No momento não tenho interesse em uma ferramenta de IA, mas se no futuro eu precisar, darei prioridade à Intenta
Todo mal
Me siento totalmente estafado por esta aplicación cuando inicié seción por primera vez me dieron una "oferta" de 129 aprox pesos chilenos, pero cuando pongo mi tarjeta y acepto esta oferta resulta que realmente se me realizó un cobro de 12.9 dolares, la aplicación es desordenada y la información es engañosa, he pedido un reembolso pero no me han respondido en 3 días y realmente necesito ese dinero de vuelta o que se me cobre lo correspondiente, en los correos que mandé adjunté todas las pruebas y la transacción específica fue la #2136-9292, por eso si van a pagar una suscripción a esta página revisen bien el precio porque puede ser engañoso y pueden pasar un mal rato como lo estoy pasando yo
Really helpful
Amazing prompt support by Camila
Amazing prompt support by Camila! Quick, helpful, and very professional. Intenta AI is great!

Antwoord van Intenta
Estou tentando ativar a conta novamente…
Estou tentando ativar a conta novamente e não estou conseguindo

Antwoord van Intenta
Was very efficient with my request and…
Was very efficient with my request and made sure I am aware of any other steps I would need to take! Very good.

Antwoord van Intenta
Atención pronta y puntual.
Atención pronta y puntual.! Sin rodeos, sin enlaces fantasmas, directo a la solución. Gracias Laura

Antwoord van Intenta
I’m extremely disappointed with Intenta…
I’m extremely disappointed with Intenta AI. This is the second time my account has been charged without any prior reminder that my subscription was about to renew.
I no longer intend to use the service and have now cancelled my subscription. It is frustrating to experience unexpected charges repeatedly, especially when a simple reminder could have given me the opportunity to cancel beforehand.
I have contacted their support team to request a refund, and I expect this issue to be resolved promptly. Customers deserve transparency and a fair opportunity to manage their subscriptions without being caught off guard by recurring payments.
This experience has seriously damaged my trust in the company. I would advise anyone considering this service to pay close attention to the subscription renewal terms and make sure they cancel in advance if they don't intend to continue.
I hope Intenta AI takes this complaint seriously and improves its communication with customers.

Antwoord van Intenta
It was pleasant
It was pleasant, but they overcharged me and I didn't like that, but regarding the texts, they were very realistic and reliable.
Swift and Wonderful Response
I got a very good, swift, and wonderful response . Thank you Camila, God bless you

Antwoord van Intenta
Boa plataforma e equipe ágil.
Ela é uma boa plataforma, mas não dei continuidade, pois não era exatamente o que eu precisava neste momento. Agradeço pela oportunidade de testar e fiquei muito satisfeita pela compreensão e agilidade quando sinalizei que precisava fazer o cancelamento. Isso gera confiança e certamente recomendarei.

Antwoord van Intenta
Cancellation Policy
Your cancellation option is inaccessible. I was charged after trying multiple times to cancel. The tool is Intenta AI. I would like to know what the refund policy is because I cannot be charged R400 for a tool I only used once and paid the initial feel.
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