Not off to a good start! I ordered my necklace from the company website through SHOP on march 29th 2026 confirmed ordered it is now the April 11 2026 order say 5-8 business days for shipping. No tr... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I purchased invisaware necklace recieved 6/6/25 I have never been able to make work notified support 2 representatives called neither could help me. I want to send back but can not find were to send... Toon meer
Bedrijf heeft geantwoord
Unable to pair the charm to any device. Customer service sent a replacement and exact same problem. You're supposed to trust this thing to possibly save your life and the charms won't even pair let al... Toon meer
Bedrijf heeft geantwoord
$284 charm Never work properly. ADT unable track me once I was more than 15' away from my apt! Very reason purchased!!! Have been without protection from March 2023 to now- Jan 2024! Chain too short... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
They look like everyday accessories but they are actually safety devices. There is a button hidden on the backside. Simply double-click the button to immediately text up-to five people a link to your GPS location and to let them know you need help. You can also enable the free 9-1-1 feature (US only) to connect with 9-1-1 dispatchers.
Contactgegevens
Verenigde Staten
- invisawear.com
2,7
Slecht
167 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It’s very attractive and receive…
It’s very attractive and receive compliments. I’m happy to advise women that it is a monitored alert bracelet and recommend your product information.
16 januari 2024
Antwoord van invisaWear
We appreciate you spreading the word about Invisawear. We believe that our service provides the best possible protection for you and your loved ones. Thank you for being a loyal customer!
You are always there😘 thanks for asking!
16 januari 2024
Antwoord van invisaWear
Rest assured, 24/7 help is available to you with just 2 clicks of your charm. We believe that our service provides the best possible protection for you and your loved ones. If you need anything at all, please do not hesitate to reach out to us at support@invisawear.com. Thank you for being a loyal customer!
I purchased this for my mom for…
I purchased this for my mom for Christmas and have questions and need help I have emailed three times and have requested a phone call I have yet to hear back I’m extremely disappointed and at this point it’s a big waste of money . I will update the review if and when I get a call back with help on setting this up !
8 januari 2024
Review zonder uitnodiging
Antwoord van invisaWear
Hello,
Thank you for reaching out to us. I show we replied to your emails and left multiple voicemails and did not hear back from you right away. It looks like we were able to connect with you and helped with your exchange order.
As a small business we rely heavily on reviews and want to make sure that you were taken care of! We would be extremely grateful if you could update your review on Trustpilot to reflect the care we put into making things right with you!
Thank you for choosing Invisawear!
Not as advertised
Started charging me even though I didn’t sign up for that part. Called 911 even though I didn’t sign up for that. Waste of money.
15 januari 2024
Antwoord van invisaWear
We're so sorry for any confusion. A subscription is required to use the device (as stated on all the product pages and the checkout page).
The subscription covers the cost we have to incur to have a live agent available 24/7 to alert your emergency contacts if an emergency does arise.
The agent can also optionally notify police if you have that mode enabled in the app. Additionally, our subscription offers features like video streaming, voice activation, chat, and activity tracking. As a bonus, we also offer free self-defense classes once a quarter!
Thank you for considering invisaWear for your personal safety needs. We hope you'll continue to be a part of our community and stay safe and stylish with us!
Awesome customer service!
4 januari 2024
Antwoord van invisaWear
Thank you for your kind note! We take great pride in providing top notch customer support. Please don't hesitate to reach out to us at support@invisawear.com if you need anything at all.
The set up was not older person…
The set up was not older person friendly, my 32 year old granddaughter did it for me. She said this also.
10 januari 2024
Antwoord van invisaWear
We are sorry to hear you had difficulty with the setup. Our customer support team is happy to schedule a call with you to help you if you ever need it. Additionally, we have step by step instructions on our website at www.invisawear.com/setup for additional assistance.
Please reach out to us at support@invisawear.com in the future if you ever have any questions or need assistance. We're always happy to help!
Nice looking jewelry that offers help…
Nice looking jewelry that offers help when needed. Fortunately for me, I have not had to use this emergency device. I feel some degree of protection when I'm wearing the necklace.
12 januari 2023
Antwoord van invisaWear
We're so glad to hear you feel protecting and love your jewelry. We hope you never have to use it either!
I love InvisaWear
I love InvisaWear. It gives me a true feeling of safety. Being able to get help at the (double) click of a button. My only issue was that you only had a few pendants to choose from. I now see that some new pendants have been added, but a little out of my comfort zone for cost.
15 november 2023
Antwoord van invisaWear
Safety and customer satisfaction are our number one priority. We are very happy to hear your love your Invisawear! We are so sorry that some of the items went out of stock. These were a huge hit during our holiday season and have now been restocked. Please sign up for our newsletter as we often have promotions, sales and giveaways. Be the first to know. If you need anything else, we'd be happy to hear from you. Our customer support can be reached at support@invisawear.com. Thank you.
MUST HAVE!!
Having this necklace gives me such peace of mind. Words cannot describe how thankful I am to have it. Luckily I have never needed to use it but on accident I did set it off one time and it immediately went into action and I was connected to someone right away (thank goodness I saw my phone going off). The lady was so sweet and triple checked to make sure I was okay and that I was not just saying I was okay. LOVE this product!!!
10 januari 2023
Antwoord van invisaWear
We are so glad you love your Invisawear! A rapid double button press is required in order to initiate an alert. Additionally, the button actuation point is designed so that a substantial amount of pressure is required to press the button. In the very rare case that you do accidentally activate an alert, that’s okay! Simply open your companion app within 15 seconds and enter your pin to cancel the alert. If you can’t cancel the alert in time, an ADT agent will call or text you to verify if you are in need of assistance. You still have the option to cancel by answering the call/text and verifying your secure PIN to the ADT agent.
We hope you are never in an emergency situation! However knowing help is available 24/7 if needed with just 2 clicks of your charm is a life saver.
I would be happy if my necklace were…Suggestion
I would be happy if my necklace were waterproof. More seniors fall in the shower or tub. Just food for thought.
10 januari 2024
Antwoord van invisaWear
Thanks so much for your suggestion! This has been shared with our internal team. The invisaWear charm is sweat and weather resistant, so it should be fine if you get caught in the rain or if you're sweating from working out. We do not advise wearing it in the shower or submerging it in water. We are currently creating a waterproof edition, however we do not have a release date just yet.
Be careful when getting this..
The packaging was amazing! The advertising was false to be honest, they would say you can call an agent live and all the other features that REQUIRED a subscription to it and it was already expensive.. I saw the ads on YouTube and all she advertised was the features with a subscription so it kinda tricked me into buying it. I'm in highschool and thought it would be useful but I never use it and after I bought it there was a sale.. like-
20 juli 2023
Antwoord van invisaWear
Thank you for reaching out to us. We are sorry for any confusion. As stated on website on the product details page and checkout, a subscription is required to use the product. The subscription covers the cost we have to incur to have a live agent available 24/7 to alert your emergency contacts if an emergency does arise. The agent can also optionally notify police if you have that mode enabled in the app. Additionally, our subscription offers features like video streaming, voice activation, chat, and activity tracking. As a bonus, we also offer free self-defense classes once a quarter! Please reach out to us at support@invisawear.com so we can better assist you.
Purchased item for my college student…
Purchased item for my college student who is away from home and always on the go. I feel comfort knowing she has this even if her phone dies.
10 mei 2023
Antwoord van invisaWear
Invisawear is a great way to keep students safe while away from home and anywhere else. InvisaWear works with a connected smart phone that’s within 30 ft. If your phone is out of battery then unfortunately the system won't work since the alert is being sent from the phone. However if it's on 1% there's still a chance the alert could be sent. We always encourage users to make sure their phone is on and charged for that reason. Please reach out to us at support@invisawear.com if you have any other questions. We hope your student is never in an emergency situation.
I ordered 2 of the peppersprays in the…
I ordered 2 of the peppersprays in the bling cases and they arrived on time and intact and have been on my daughter and I purses ever since. They give me a sense of security that I love. Thank you for your great products at affordable prices with style.
11 december 2023
Antwoord van invisaWear
Thank you for your kind note. We hope neither one of you will need the pepper spray but are glad you have another layer of protection!
Complacent and subpar customer service
No one has gotten back to me with any kind of help minus sending the same troubleshoot that hasn’t worked. They have zero follow up. It sucks because no one else has this service and I feel like I have to put up with bad customer service so I can keep my loved ones safe.
10 januari 2024
Antwoord van invisaWear
Thank you for checking back in with us. Unfortunately we have not heard back from you. We sent troubleshooting instructions via email, called you back and you were in a meeting. It was not a good time to talk. Then we sent a few emails asking to schedule a call but did not hear back from you. We are happy to help. Please reply back to the email with the best day and time to reach you and we will schedule a call with you once we hear back. Look forward to hearing from you.
Drink prevention scrunchie
After seeing the scrunchie on shark tank I ordered one for my granddaughter and I was surprised how fast it arrived, probably 3 days. Then looking around on the website I was not aware of the other items you had. The bracelets and necklaces and things ,showed them to my daughter and she's probably going to be ordering one of them Also, great idea! In this day and age especially you should sell millions
10 januari 2024
Antwoord van invisaWear
We are glad you are happy with your purchase. If you need any further assistance, please do not hesitate to reach out to us at support@invisawear.com.
Wearing this piece of safety jewelry is…
Wearing this piece of safety jewelry is stylish and gets a lot of attention.
The updates are easy to follow and are not very long.
10 januari 2024
Antwoord van invisaWear
We are very happy to hear you find your Invisawear stylish and get many compliments on it! What a great way to keep yourself protected. Please don't hesitate to reach out to us at support@invisawear.com if you need anything else.
Antwoord van invisaWear
We are sorry to hear you are having difficulty with your device. Our customer support team is happy to schedule a call with you to help you with it. Please reach out to us at support@invisawear.com so we can better assist you. Thank you.
3rd one I have purchased and luckily…
3rd one I have purchased and luckily have not had any falls but know it is there around my neck if I need it!
10 januari 2024
Antwoord van invisaWear
Thank you very much for being a loyal customer! Rest assured, emergency assistance is just 2 clicks away if you need it. We hope you are never in an emergency situation.
Help at Your Fingertips
It’s so comforting to know that with two quick clicks I will be talking with someone who will be contacting me to help if I’ve fallen, having a stroke or other major health issue. Plus the jewelry from InvisiWear is so attractive. I’m constantly getting compliments on my necklaces.
10 januari 2024
Antwoord van invisaWear
We are happy to hear that you are comforted knowing an agent is available to you 24/7 if needed with just 2 clicks of your charm. We hope you never have to use it but are glad you are protected!
This is my second InvisaWear and it is…
This is my second InvisaWear and it is terrific. Every other “ i’ve fallen and can’t get up” device has a monthly fee and is not attractive. InvisaWear is a piece of jewelry and functions as protection.
10 januari 2024
Antwoord van invisaWear
Invisawear jewelry is discreet, has a very nice look to it and keeps you protected if an emergency does arise. We are happy to hear you love your Invisawear. We hope you are never in an emergency situation!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.