We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
For over 35 years, we've been helping Aussie businesses get more done — the smart way. At ion, we believe in keeping things simple, effective, and tailored to you. You'll have your own dedicated relationship manager who gets to know your business and finds the right-fit solutions to help you succeed. Here’s what we offer: * Software solutions * Printing & scanning solutions * Telecoms solutions * Education solutions * Connect & collaborate tool We're proud to partner with Ricoh Australia to deliver solutions through the Queensland Government’s PIaaS (Printing and Imaging as a Service) Agreement. That means eligible organisations can access hardware and software without owning or leasing it — cutting complexity and costs. It’s a win for your team and your bottom line. Our award-winning product range is backed by reliable software like DocuWare — helping businesses work smarter by digitising documents, automating workflows, and cutting out manual admin. It’s how we turn complex challenges into simple, effective solutions. And because great results come from great relationships, we stick with you — providing the support you need to keep things running smoothly.
2/42 Enterprise Street, Kunda park, 4556, Queensland, Australië
4,5
16 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thanks very much to John for fixing our printer with new part that was difficult to get from Ricoh. He kept updated and came in to help keep the broken printer running for us thanks Scott Store Manager Nick Scali Bundall
Antwoord van Ion smart business solutions
Thank you for the review Scott! We appreciate the positive feedback 🤩
John was the most outstanding help, on the ball and was able to support our services printing needs back to full operation in next to no time at all.
Chaise KK Isle of Capri
Antwoord van Ion smart business solutions
Thank you for the review! We appreciate the positive feedback 🤩
John has been our technician for many years. He always goes above and beyond to ensure quality service.
Antwoord van Ion smart business solutions
Thank you for the review! We appreciate the positive feedback 🤩
Had a gentleman name Adam came to have a look at our printer at Mater pathology Sherwood. He was very efficient and super helpful, not just to help us removed paper jam from device he also showed me how to do it for future knowledge. On top of that he did help us adjusted bypass settings for A4 paper and single side copy from document feeder and fews other things which really makes our daily printing a lot more easier.
He definitely deserves more than a 5 stars.
Antwoord van Ion smart business solutions
Thank you so much for taking the time to leave such an amazing review! ⭐⭐⭐⭐⭐
We’re thrilled to hear Adam was able to not only fix the issue quickly, but also help make your day-to-day printing easier with some extra tips and settings adjustments. That kind of support and knowledge-sharing is exactly what we strive for at ion.
We’ll be sure to pass your feedback on to Adam.
Dear Ion, John comes to look after us at our school. He keeps everything running here smoothly! Fusses after the machines, toner always topped up and bosses us around! He Should’ve been a teacher!! He brings great enthusiasm and very positive energy. We couldn’t do without him 🤩✅✅✅✅✅✅ kindest regards Broni @ Broadbeach State school.
Antwoord van Ion smart business solutions
Thank you so much for the lovely feedback Broni! 🤩
We’re so glad to hear he’s keeping everything running smoothly at Broadbeach State School and bringing plenty of positive energy along the way. We know how important it is to have reliable support on-site, and we’re lucky to have John as part of the ion team.
Thanks again for your kind words and for trusting ion to support your school ❤️
When dropping more toner to Beachmere SS it was mentioned to Adam that one of the machines had been having and issue with stapling and a phone call was made a couple of days ago. Adam with out hesitation diagnosed the problem and spent time showing me how to log a job and fixed the problem. Thanks for the swift fix Adam.
Antwoord van Ion smart business solutions
Thank you for taking the time to leave such a great review! We’re so glad Adam was able to jump in, quickly diagnose the issue, and get everything sorted for you.
John is always super helpful and cheerful when dropping off our Toner always offering to take away any empty toners for us. Always such a helpful person to deal with!
Antwoord van Ion smart business solutions
Thank you for the review! We appreciate the positive feedback 🤩
John T is wonderful in presentation, service and manners. Any issues we have John is across them and turns around a quick fix.
Great work JT
Antwoord van Ion smart business solutions
Thank you for the fantastic feedback! We’re so pleased to hear about your positive experience with John T.
We have had outstanding support from IonSolutions since we started our contract. The technician who comes on site most of the time, John, seems to have great experience. He is prompt, professional and quickly to fix issues. Highly recommend their service!
Antwoord van Ion smart business solutions
Thank you so much for your kind words and recommendation! We’re thrilled to hear you’ve had such a positive experience with our team since starting with ion smart business solutions.
Jim McKeering Real Estate highly recommends Ion Smart Business Solutions, and in particular technician Adam and his team, for their outstanding ongoing support.
As a business with significant day-to-day printing demands, reliable equipment and service are essential to keeping our office running smoothly. Adam and the team are always available when we need them, ensuring our printers remain in peak working order and that toner supplies are consistently topped up to meet our high-volume requirements.
Their level of service goes well beyond standard maintenance. Most recently, they completed a comprehensive preventative maintenance service, replacing all PCDVs and thoroughly cleaning the entire device, including a full internal vacuum of the machine. Their attention to detail and proactive support gives us complete confidence in our systems.
We truly value the partnership and business support provided by Ion Smart Business Solutions. Their responsiveness, professionalism, and commitment to service make the everyday operations of our office significantly smoother.
Antwoord van Ion smart business solutions
Thank you so much for your kind words, we really appreciate you taking the time to share your experience.
It’s great to hear that Adam and the team are delivering the level of support you need to keep things running smoothly.
Grateful to Adam for his help this week. Same day service to come and fix an annoying issue with our copier. Quick, efficient and effective!
Antwoord van Ion smart business solutions
Thank you so much for the lovely review! We’re really glad to hear you’re happy with the service. Adam will be especially pleased to hear your kind words – he’s a great part of the team.
Always speedy service with a smile be it delivery or machine service
Antwoord van Ion smart business solutions
Thank you so much for the lovely review!
A Big Thank You to Greg for going above and beyond for our service, we appreciate all of your help and your prompt feedback and assistance
Antwoord van Ion smart business solutions
Thank you so much for the lovely review! We’re really glad to hear you’re happy with the service. Greg will be especially pleased to hear your kind words – he’s a great part of the team.
Always like to see Garth coming in to out workplace, always professional, friendly & takes pride in his job. Thanks Garth
Antwoord van Ion smart business solutions
We love hearing this, thank you! Garth really is a huge asset to our team and takes great pride in what he does. We’ll make sure he sees this!
Amazing service, called for toner and they came the same day. Brilliant staff, super friendly and helpful
Antwoord van Ion smart business solutions
Thank you so much for the review Lisa-Maree. We pride ourselves on our service delivery so this makes us super happy to hear.
Had the pleasure of having Adam come out to our office to fix our printer, very professional, took about 10 minutes and was very quick with his responses since our printer wasn't working. Helped us over the phone aswell.
Antwoord van Ion smart business solutions
Thanks so much for the 5 stars! We’re thrilled to hear Adam got you back up and running so quickly. He’s a legend when it comes to fast fixes and friendly service. Appreciate you taking the time to share your experience!
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.
