iPromo Reviews 

The best experience with Ipromo it was very good.
Recommended to everyone

Unfortunately, my experience with iPromo was disappointing. While their selection is good, customer service was slow to respond, and my order took longer than expected to arrive. I expected better communication and timely delivery. Wouldn't recommend based on my experience.

Revised review. iPromo made it right. They re-shipped the products individually packaged at no cost to us. They shipped the replacements fast to two addresses so we can have the giveaway at a tradeshow next week. They could have ignored the problem since in theory we ordered the wrong thing (if you found the detail in the fine print), but they did the right thing by providing superb and understanding customer service.
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Just received our order for branded microfiber lens cloths. This is the fourth time we’ve ordered this product over the last 5 years. The unit price here was more expensive as to be expected in an inflationary environment. But all other times the lens cloths have been individually packaged as needed for tradeshow giveaways. Not a stack of pieces of microfiber in a poly bag as we received today.

Total waste of money. We can’t use these as give-aways. We had no idea they’d be packed like this. It's not clear on the website and the sales reps never mentioned it. Yes I know—buyer beware etc etc, but hugely disappointing and unusable. How can anyone think this is viable marketing product? It's not.

Ask to work with Thomas. Incredible customer service and always available. Had to update and change my design a few times, and each time, Thomas was able to provide me a new quote, answer all my questions and consistently stay in communication with me.

I have had issue after issue with this company. They didn't deliver on time, messed up the order, and over a month later I still don't have the refund that I was promised.

I have worked with Michael Engle on two projects and from scheduling, billing, and delivering, everything has been a breeze. I usually work with local vendors for most of my promotional products, but Michael is my go to for reasonably priced products that I want to order online.

Just wanted to say that I was very happy with our order of power banks with our logo on it. The color was perfect and the power banks are awesome! I’ve never seen one like that before. In fact, at first I thought I got the wrong product because I didn’t realize the lightning adapter was hidden inside. I love how compact it is and I think our employees are going to love it. Thanks again!

iPromo, Thomas, and the Apparel Machine did an amazing job on my promo jackets. They exceeded our expectations and the turn around time was spectacular. The jacket embroidery was perfect. Blue Port Authority jackets and yellow and orange letters that popped. Wow. I strongly recommend you get your designs completed by iPromo, Thomas, and Apparel Machine.

I have been an iPromo customer working with Mike Skier as my rep for the past several years. Though I recently had a hiccup with an order, Mike was able to work through the problem with me and made sure my order was completed to my satisfaction.

I had a wonderful experience working with Vernon Johnson at iPromo.

Excellent service and great customer support

They work well. They really know what they are knowing and are great on that. Very smooth transaction.

My experience with ipromo was absolutely fantastic! Frank Meccia went above and beyond to help my nonprofit order power banks for our event in Chicago. We only had about a week to get the order to us in time for our conference in Chicago, and Frank Meccia took the time to call around & find a distributor that was local to us so we would get the order to arrive on time.

Frank emailed and called me to answer all of my questions in a timely manner. Frank also quickly made adjustments to the logo we wanted. I can honestly say Frank's customer service was outstanding! He made the experience both easy & memorable. Leaders Forum is very pleased with the product, and we will definitely recommend iPromo to others. iPromo will most definitely be the company we will turn to from now on for all of our custom tech products. Thank you & have a great weekend.

I wanted take a few minutes to provide feedback on a recent order for my school. I was tasked with ordering 110 power banks as a teacher appreciation gift. I was given short notice and was worried that I may not be able to get them in time for our teacher appreciation lunch. However, the service I received was out of this world and my worries soon dissipated.

The operator I reached was very helpful and put me in touch with Sean O'Sullivan who was even more helpful and professional. He personally called me to hear my concerns and continued to check in with me until the order was complete.

This coming Tuesday, we will be giving our power banks to all our teachers and staff and they are going to LOVE them. They look fantastic!

I was extremely pleased with the service the company provided and look forward to working them again.

Best part about them is honesty. They promised exactly what they can delivered.

I have been extremely impressed with the attentive customer service. I worked with Michael Byrnes and found him to be very patient and efficient. I will definitely use this company again with other promotional items.

Best Regards,
Jane

Worked with Mike Skier, Account Manager, on custom embroidered baseball hats. The quality of the embroidery and hat itself are top notch; Mike and the iPromo production team took great care in seeing this project through to fruition. We appreciate their responsiveness, and willingness to be of help. Thanks to Mike and team and look forward to working together on the next project.

We regularly work with Mike at iPromo and are always pleased with the level of service and quality of custom products delivered.