I’ve purchased a headband with Bluetooth to listen to music while sleeping. The product was the poorest quality I’ve ever seen. No instructions, no charging cable. You cannot remove the electronics to... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Would give it zero if I could. Bought 2 of the kids tablets. They have no access to play store or any safety settings but just come with a few 1990s esque pre loaded games. Complete false advertising.... Toon meer
Bedrijf heeft geantwoord
Bought two pair of sandals which took weeks to arrive the quality was PURE RUBBISH. I tried continuously to get an address to return them but no luck ! They did offer me either a 30% discount if i... Toon meer
Bedrijf heeft geantwoord
Still waiting on a refund after spending 8e to return their faulty item to their supplier which is in uk. Yet they are called Irish Supply. Since 27th January ive had zero response. This compan... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Irish Supply
Geschreven door het bedrijf
Welcome to Irish Supply, where quality and authenticity meet. Rooted in Ireland's rich history, we bring you a carefully selected range of products from around the world, all delivered with a touch of Irish tradition. Each product combines global innovation with local charm, offering a shopping experience that's truly unique.
At Irish Supply, excellence is at the heart of everything we do. We carefully check each product to make sure only the best items reach you. We work directly with our suppliers, cutting out the middlemen to not only save you money but also to share the true story behind each product.
Your satisfaction is our top priority. We listen to your feedback and constantly improve, making sure your opinions shape our future. We stand by our commitment to quality with a solid 14-day money-back guarantee.
If you encounter any issues, don't hesitate to reach out to our live chat available Monday to Friday from 9am to 5pm. Just click on the chat icon at the corner of our website, and we'll do our best to resolve any concerns before you consider leaving a review.
Curious about what our customers think? Check out the reviews from others who have shopped with us and see how we strive to exceed expectations every day. Join us at Irish Supply for a shopping experience that blends tradition with innovation.
Contactgegevens
Ierland
- irish-supply.com
1,4
Zeer slecht
796 reviews
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Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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I wish I had checked out these reviews…
I wish I had checked out these reviews before ordering. Ordered over a month ago and it’s still not delivered and they won’t reply to emails. This company is a joke, don’t order from them.
23 november 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Mary,
We’re very sorry that your experience with us has been disappointing. Delays and missed communications are never our intention, and we sincerely apologise for any inconvenience caused.
We are reviewing these matters internally to ensure you receive the attention and care you deserve.
To help us resolve this for you, please choose one of the following:
• Update your review with your order number, or
• Email us at support@irishsupply.ie
with ‘Trustpilot Follow-Up’ in the subject line, or
• Use Live Chat on our website (Mon–Fri, 9 AM–5 PM) for a response within 3 minutes.
From our small Irish team, thank you for your patience—we are committed to making this right.
Kind regards,
Siobhan
I would not buy from this company…
I would not buy from this company again. I bought a ring holder necklace for my new engagement ring as I can't wear it for work. The delivery took alot longer than expected as my item was shipped from China, I assumed it would be shipped from Ireland as the company name is "Irish supply". The necklace arrived in a little plastic bag all tangled and definitely not the same quality as the pictures advertised. I thought it would at least come in a jewellery box of some sort. I honestly wish I had looked up this company before purchasing as their reviews speak volumes.
Order number 211198. I would appreciate a refund as I will now have to purchase another ring holder necklace from a reputable source that is of higher quality
18 november 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Lisa,
Thanks for sharing your experience, and we’re genuinely sorry to hear that things didn’t go as they should have. The delay, the packaging, and the quality you received are well below the standards we expect, and we completely understand your disappointment.
We’d really appreciate the opportunity to make things right. Please:
• Update your review with your order number, or
• Email us at support@irishsupply.ie
with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.
As a small Irish team, we genuinely appreciate you bearing with us. We’re keen to make this a better experience for you.
Kind regards,
Siobhan
I would never buy from this company…
I would never buy from this company again, I ordered two iPads for my twin birthday and upon opening them I was horrified to discover the charger was missing and other accessories there was no packaging inside of the box everything was just thrown in so I would say it was used and sent back. When I contacted them with picture evidence their first response was if I had a charger at home to fit it could I use that. When I asked to send them back and either get two new ones sent out or a full refund they refused and told me they will send the missing part to me, Which I’m still yet to receive. There customer service shocking and there no rights for the customer with this company. Angry is an understatement.
1 november 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Katy,
We’re genuinely sorry you’ve had such a distressing experience, especially as these were meant to be birthday gifts for your twins. Missing accessories, poor packaging, and the feeling that your concerns weren’t taken seriously is the last thing we’d ever want for a customer.
Please be assured that the missing items have already been reshipped, and we are monitoring their delivery to ensure they reach you promptly.
We appreciate your patience and understanding and remain committed to resolving this matter to your satisfaction.
Kind regards,
Siobhan
To be honest I wouldn't even give one…
To be honest I wouldn't even give one star , I will never shop with this company ever again, I think they are disgraceful, they don't have the manners to even reply to your emails and I have sent a few, so definitely would Not recommend them ever.
12 november 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Mary,
We’re really sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide, and we sincerely apologise for any emails that went unanswered.
Our customer support team handles over 150 cases daily with high satisfaction, and we’d like to take a closer look at your case to make things right.
Please either:
• Update your review,
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.
We’ll prioritise your case and ensure you’re fully taken care of.
As a small Irish team, we truly appreciate your patience.
Kind regards,
Siobhan
Their website shows 0213794444 as their…
Their website shows 0213794444 as their direct call support line. 021 is in the Cork area. However, this number does not exist (I tried it) which is very suspicious so I did not go ahead with my order.
13 november 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Tony,
We appreciate your feedback.
We’re sorry for any confusion caused. At the moment, we don’t offer direct phone support; all enquiries are handled online via support@irishsupply.ie. Our team is always happy to help and will respond as quickly as possible.
We take every question seriously and hope this gives you confidence to reach out.
Kind regards,
Siobhan
Never ever buy anything from this…
Never ever buy anything from this pathetic excuse of a company. Fake deliveries, constantly stalling it's been over 3 months of me wanting my refund on an order that was never delivered. Even when It was processed on their system that they "attempted to deliver but no one was home" complete nonsense. Currently busy with the lawyers as we speak to take them to court.
30 september 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Johno,
We’re genuinely sorry to hear about your experience and regret that things haven’t gone smoothly. We take all concerns seriously and are committed to resolving issues fairly.
Our records show your order was processed and delivery was attempted according to the carrier. We’d be happy to review this fully to ensure nothing was missed.
We sincerely wish to resolve this matter. Please do one of the following:
• Please update your review.
• Email us at support@irishsupply.ie, with “Trustpilot Follow-Up” in the subject line.
• Reach us through Live Chat on our website (Mon–Fri, 9 AM–5 PM) for a response within 3 minutes.
Your case matters to us, and we’ll make sure it’s handled promptly and carefully.
As a small Irish team, we genuinely appreciate your patience and are committed to turning this around for you.
Kind regards,
Siobhan
This website is crap I placed an order…
This website is crap I placed an order on the 24th October as yet I haven't received my order or heard anything from them I have been trying to cancel my order and get my money and postage refunded but haven't heard anything from them I am very annoyed would be nice if ye had the manners to answer my email waiting hear ye ASAP
24 oktober 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Rita,
We completely understand how frustrating this experience must be — placing an order and hearing nothing back is the last thing we’d ever want for any of our customers. You’ve been waiting far too long, and we are genuinely sorry for the inconvenience this has caused.
Please rest assured that your concerns are being taken seriously, and we are working to ensure the matter is resolved properly.
Thank you for your patience and for giving us the opportunity to address this.
Kind regards,
Siobhan
I ordered a skin care product for my…
I ordered a skin care product for my daughters birthday. It stated 5- 12 business days for delivery. That seems quite long as 12 business days is more than 2 weeks but I went ahead with it.
The 12 business days have been and gone , I was on live chat with Alannah , who PROMISED to look into it and get back to me, needless to say, she failed to do so.
Today I could see she was online but she chose to ignore my messages.
A pathetic excuse for a company, AVOID AT ALL COSTS.
FYI STILL NO SIGN OF MY ORDER
7 november 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Alli,
We sincerely apologise for the inconvenience caused by the delay in your order and the lack of response from our team. We understand that this has been frustrating, particularly given the special occasion for which the item was intended.
According to our records, your order was successfully delivered on the 8th of November. We truly appreciate your patience and regret that our communication did not meet your expectations.
We value your feedback and are taking it on board to ensure that we continue to improve our service.
Kind regards,
Siobhan
I just wanted to write something to say…
I just wanted to write something to say how grateful I was to Irish supply I recently ordered something for my husband but he had already ordered something similar elsewhere.I explained my predicament to these guys and they sorted my refund same day without any hassle.I would urge people to shop with them the customer service is second to none .
4 november 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Audrey,
Thanks a million for the lovely review!
We’re so glad we could help out and get things sorted straight away. It means a lot to know you had a good experience — we really appreciate your trust and your recommendation.
Kind regards,
Siobhan
I ordered the hair curler and never arrived
I ordered the hair curler and accessories almost 4 weeks ago.still has not arrived.very bad updates on delivery.i have contacted this company on numerous occasions to be told the same thing.its on the way.which it obviously isint.id never shop with this company again.total disaster.very little communication back.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Patricia,
We’re so sorry to hear you’ve had such a poor experience with your order — that’s far from what we aim to deliver. Waiting weeks for an update isn’t acceptable, and we completely understand why you’re disappointed.
Please rest assured that we’ve raised this directly with our shipping partner to clarify where things stand and ensure your order reaches you without further delay. We’ll keep you informed once we have a firm update.
We appreciate your patience and understanding while we work to get this resolved promptly.
Kind regards,
Siobhan
Waited over a month for delivery
Waited over a month for delivery , 2 pairs of trousers, only one arrived, very poor quality and fit.
Waited over a week for email to inform me of return address, so returned it to address on package, in Co. Laoise.
Finally got email to return it to England.
Second product never arrived .
Possible scam company.
10 oktober 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Bernie,
We’re so sorry to hear about your experience — that’s really not how things should’ve gone. Waiting that long, missing an item, and then having a mix-up with the return address would frustrate anyone.
Our support team helps hundreds of customers every day, usually with great results, so we’d really like to take a closer look at your case and make things right.
We’re committed to resolving this properly for you. You can either:
• Update your review,
• Email us at support@irishsupply.ie
with “Trustpilot Follow-Up” in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM – 5 PM) for a response in under 3 minutes.
We’re a small Irish team and truly value your patience and understanding. We’re committed to turning this experience around for you.
Kind regards,
Siobhan
Package STILL HASN'T ARRIVED 3 WEEKS…
Package STILL HASN'T ARRIVED 3 WEEKS NOW!! Constantly emailing asking for a full refund and I'm getting ignored. No matter what they say they truly don't care about their customers. Everything they say is lies! Just look at everybody else's reviews!! Scammers is putting it politely
22 oktober 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Smokey,
We’re really sorry you’ve had to post another review — that’s never what we want for our customers. We completely understand how upsetting this must be, and we’re truly sorry for the delay and the poor communication.
Please know we’re not ignoring you. If you can share your order number, we’ll make sure this is looked after urgently by a member of our team. We’d like to get this sorted for you once and for all.
You can:
• Update your review with your order number,
• Email us at support@irishsupply.ie
with “Trustpilot Follow-Up” in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.
Thank you for your patience — as a small Irish team, we’re committed to putting this right for you.
Kind regards,
Siobhan
Bought compression socks from Irish…
Bought compression socks from Irish Supply which cost €20. Found the same socks on temu, selling three pairs for €5.45
Post takes 5-12 working days so I knew then that they weren't being shipped from ireland and were coming from China. NOT AN IRISH COMPANY !!!!! SCAM
21 oktober 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi there,
We really appreciate you taking the time to share your thoughts, and we’re sorry to hear you were unhappy with your experience.
We understand your concerns, but please know we’re a fully Irish-owned company with a local support team committed to helping our customers. We partner with trusted international suppliers to offer a wide range of products that Irish customers love. While some items may also appear on global marketplaces, we stand by the extra care we take with customer support, quality checks, and our satisfaction guarantee — which you won’t find elsewhere.
We truly care about getting this resolved for you. Please either:
• Update your review with your order number,
• Email us at support@irishsupply.ie
with “Trustpilot Follow-Up” in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.
We’ll prioritise your case to ensure it’s resolved quickly and fairly.
We sincerely appreciate your patience — our small Irish team is doing its utmost to make things right.
Kind regards,
Siobhan
I placed an order but immediately…
I placed an order but immediately emailed to cancel the order. I was told that the order was cancelled and a refund was being issued. I never received a refund and the item arrived 4 months later.
19 mei 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Karen,
Thank you for bringing this to our attention, and we’re very sorry to hear about your experience. This certainly isn’t the level of service we aim to provide. We understand how frustrating it must have been to be told your order was cancelled, only for the item to arrive months later without a refund being processed.
After reviewing our records, we can confirm that order #190823 has been refunded in full. We sincerely apologise for the mix-up and any inconvenience caused. We’ll also be reviewing this internally to help prevent similar issues in future.
We're a small Irish team, and we truly appreciate your understanding. We’ll make sure communication is clearer going forward.
Kind regards,
Siobhan
Useless waste of time.
Useless waste of time.
They delivered the wrong size item and are still dragging their feet putting it right.
AVOID THEM LIKE THE PLAGUE!!!
20 oktober 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Robert,
We’re truly sorry to hear about the mix-up with your order — that’s never how we want things to go.
Our team is already looking into it and will make sure everything’s sorted as soon as possible.
Please note that order #208445 has been successfully delivered.
We’re a small Irish team, and we really appreciate your patience and understanding while we make things right.
Kind regards,
Siobhan
False advertising- comes from China
False advertising- comes from China, despite suggestion you are supporting Irish. Over 30 chemicals listed in ingredients. Would absolutely not recommend
14 oktober 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Trish,
We’re sorry to hear that you feel this way and appreciate you bringing your concerns to our attention.
We’re a fully Irish-owned company with our customer support team based right here in Ireland. While we work with both Irish and international suppliers to provide a wide range of quality products, our priority has always been to look after our Irish customers first.
All of our products fully comply with safety regulations, and ingredient information is clearly displayed for transparency. We appreciate your feedback and will review it carefully as we continue improving how we communicate about sourcing and product details.
If you’d like any further clarification or assistance, please don’t hesitate to contact our team at support@irishsupply.ie or via Live Chat on our website — we’re always happy to help.
Kind regards,
Siobhan
Disappointed
Bought an item from here which was clearly a sale return item simply sent out to me as a new customer. Packaging was damaged as in the zip lock bag was torn open. Product had been clearly used before as stitching was also damaged and had signs of previous use. Won't be buying from this company again
10 oktober 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi there,
We’re very sorry to hear about your experience and completely understand your disappointment. That’s certainly not how we expect any of our orders to arrive.
All items are meant to be sent out new and properly packaged, so we’ll be reviewing this with our team to ensure it doesn’t happen again.
We’d really like the chance to make this right for you. Please either:
• Update your review with your order number, or
• Email us at support@irishsupply.ie using “Trustpilot Follow-Up” as the subject line, or
• Chat with us live on our website (Mon–Fri, 9 AM–5 PM) — we’ll get back to you in under three minutes.
We truly value your feedback and will make sure this is properly reviewed with our fulfilment team.
As a small Irish team, we genuinely appreciate your patience and understanding. We’ll do all we can to resolve this to your satisfaction.
Kind regards,
Siobhan
Package arrived torn
My order arrived as expected. However, the outer layer of the package arrived torn. Fortunately, the plastic wrapping around the items was still intact, so they were not damaged. That said, I’m quite disappointed with the condition in which the package was delivered. This level of handling is not acceptable or professional. I informed them via email, and they sent me the usual "your feedback is important, sorry for the inconvenience" response. Regretfully, due to this experience, I do not intend to place any further orders with this company
24 september 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Simo,
We’re very sorry to learn about the state of your parcel when it arrived. That’s not the condition we’d ever wish our customers to receive their orders in, and we completely understand your disappointment.
It’s reassuring that the items were intact, though the outer damage should not have occurred in the first place. We’ve shared this feedback with our warehouse and courier partners to ensure extra care is taken moving forward.
We truly appreciate you taking the time to let us know, and we hope that, in time, we might have the opportunity to restore your trust in us.
Kind regards,
Siobhan
Ordered 16th Sept.
Ordered 16th Sept.. There was tracking for a few days then nothing! No response to emails or live chat.... Tried multiple times!! Avoid at all costs... Would give 0 star if I could...!
8 oktober 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Therese,
We’re really sorry this has been your experience — that’s not how we want anyone to feel after ordering from us.
Our customer support team resolves a large number of cases every day with positive feedback, so we’d genuinely like the chance to understand what went wrong and make things right.
We want to set things straight and make sure you’re happy. You can:
•Update your review.
•Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line.
•Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.
We’re only a small Irish team, so your patience truly means the world to us. We’ll do our best to sort this out for you.
Kind regards,
Siobhan
Faulty Foot Massagers
I ordered two foot massagers for my 89 year old mother and one for myself as an old aged pensioner too. Items cost almost €60 - they did not include charger - have two different chargers that fit these massagers but they only charge for less than a minute. Obviously a problem with the product which is probably why they don't include charger - because they won't charge. As for the instructions - you need a magnifying glass to read them. Thoroughly disgusted with this so called Irish company.
6 oktober 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Yvonne,
We’re very sorry to hear about your experience with the foot massagers. That’s certainly not the standard we aim for, and we really appreciate you taking the time to let us know.
Each massager should arrive complete with its charger, so we’re genuinely sorry this wasn’t the case for you. We’re reviewing these matters internally to make sure they’re sorted properly.
We’d like to get this resolved for you. Please either:
• Update your review,
• Email us at support@irishsupply.ie
with “Trustpilot Follow-Up” in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a reply in under 3 minutes.
We’re a small Irish team and truly appreciate your patience and understanding — we’ll do our best to make this right for you.
Kind regards,
Siobhan
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