itsu Reviews 

I have gotten the chicken and teriyaki rice bowl from here before and other foods as-well, but the most recent time I have gotten the chicken teriyaki rice bowl it gave me food poisoning! I remember looking at the chicken and thinking it looked funny but just ignored it as I had eaten it before. The worst food poisoning I have ever had. Hot hot fever with the chills

I LOVE THE DUMPLINGS BEST THING I HAVE EVER TASTED

Early adopter. I've been using itsu since it started and I'm still a fan. The salmon went through a very iffy phase for about 6 months ( crunchy texture,really not good ) but that was a couple of years ago , all good since. There is a difference between outlets, whether that's good or bad is subjective.

*** itsu social media person ***
Please don't comment, I have no issue to be addressed and I don't need my ego stroked .
No disrespect intended.

ITSU at Brunswick Centre, Camden is an extremely nice Sushi place. The staff are very helpful especially Ornella and Wojciech who have taught me how to operate the technology. Now I can scan with my app and claim my butterflies with ease. I have also been taught how to access my NHS discount. Thank goodness for lovely staff who enjoy their jobs and make customers feel special.

Delicious, fresh and healthy food, always!

I was struggling to redeem a voucher and approached the till. The manager came out to help me. I am a regular customer at the NHG branch and this woman is fantastic - always smiling, cheerful and extremely helpful. She promotes new products, helps customers and is very efficient.

The staff at the branch at Finsbury Square are always very helpful each time I pop into stock up for the next few days. I'm not great with IT and they are always happy to help every time.

Great experience, delicious salads and food. Friendly and helpful staff 💗

Always clean and tidy. Fast and friendly service and plenty of condiments, cutlery options and napkins available. We never feel rushed off our table when we’ve finished.

Delicious food and fabulous staff. I love the itsu loyalty scheme.

Amazing tasting food, I love itsu every time I go! Staff are friendly and helpful also, love the butterfly scheme as well.

It was really good. No queue friendly staff and food to the ready.

Amazing food all the time ,fast delivery and always delicious

Great food, good customer service.

The staff are always so helpful the last time I had a loyalty award and was not really aware of it but the staff member helped me sort it out..
Food is always so fresh and top notch. Love love it love it

Amazing food

I used to be a huge Itsu fan, but have noticed the quality has significantly declined. The fish did not taste fresh and the rice texture was all wrong. The rolls were crumbly and fell apart. The wasabi is made in China. There are better alternatives out there that use higher quality fish and other ingredients and are actually made fresh.

Itsu never disappoints, honest sushi, good quality, helpful people. Can’t go wrong. Highly recommended.

I love the food and informal atmosphere of the Itsu restaurants. I really appreciated that one of the staff helped me download the app. He was very patient and available when I had further questions.

I love itsu ! You walk in and staff say hello which is lovely ! They are also very helpful and kind
The food is the best sushi I’ve ever had and can be made without wasabi which is great for me !
You get freebies with your butterflies what’s not to like 👍
Thank you itsu 🦋