Hello, Ive been using JADE learning for several years to renew my journeyman license. My experience with JADE has been great. I recommend JADE to anyone that needs continuing education. The cost for... Toon meer
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Class was fine. Reporting of hours to state board was dreadful. My hours were not reported for two weeks. I called several times and spoke to multiple representatives. All of them said they were worki... Toon meer
Bedrijf heeft geantwoord
The scope of work was fine. The problem was with the test itself. You couldn’t keep the test questions and multiple choice answers open while reading the reference material to choose the correct answe... Toon meer
Bedrijf heeft geantwoord
I've been using Jade Learning for years for all my electrical CE training. I hold several state licenses, so this year has been a bit challenging for me. I'm very impressed with the different state re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards. Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job. JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.
Training Designed by Industry Experts
Geschreven door het bedrijf
- Electrical Education Made Simple
- JADE Learning offers online electrical continuing education, exam prep, and license renewal courses created by licensed electricians and NEC experts. Our flexible online training helps professionals stay compliant, prepare for exams, and advance their careers with confidence.
Contactgegevens
Verenigde Staten
- 1-800-443-5233
- jadehelp@certus.com
- jadelearning.com
3,6
Gemiddeld
139 reviews
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The quality of information was JADE…
The quality of information was JADE Learnings normal good quality. What I didn't like was the new AI instructor. I would always prefer to learn from a human.
24 januari 2026
Antwoord van JADE Learning
Thank you for the honest feedback, Lucas. We're sorry the course experience didn't engage you the way it should. Engagement and instructional quality are things we're actively working to improve, and your comments are genuinely helpful.
CEUs not reported to KY or FL
15 juli 2026
Antwoord van JADE Learning
Hi Dean, we sincerely apologize for the inconvenience. Your completion was resubmitted on 07/09/2026. If you don't see it reflected on your end, please reach out to us directly at supportspecialist@certus.com and we'll get it sorted out right away.
Easy to use
Easy to use, and understand. Like that we can come back to where we left off at any point.
2 februari 2026
Antwoord van JADE Learning
Thank you for the wonderful feedback, Jerry! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!
Continuing Education made easy
Easy to move through the courses and test were on point with study guides. Certificates were professional and made easier for me to take to my renewal site.
9 maart 2026
Antwoord van JADE Learning
Thank you, Darwin! We're happy to hear everything went smoothly from coursework through certification. Making that process seamless is a top priority, and we appreciate you taking the time to share your experience!
Antwoord van JADE Learning
Thank you so much for the kind words, Marcel! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
I have used Jade in the past and been…
I have used Jade in the past and been pleased. This year while trying to maintain multiple licenses in different states I had missed a couple. Jade was very helpful in helping me figure out what other courses I needed to complete my CEU's.
2 juli 2026
Antwoord van JADE Learning
Thank you so much for the kind words, Dave! We're thrilled to hear you had a positive experience and truly appreciate your continued loyalty. We look forward to serving you again!
Difficulty getting hours to license
15 juli 2026
Antwoord van JADE Learning
Hi, we apologize if we're referencing the wrong account, but we're not currently seeing completed courses on our end. We're reaching out to you via email to work through this together and get it resolved. We're sorry for any confusion and appreciate your patience.
The course on solar installation was very through from theory to in-the-weeds about code variations. Surprised that the narrative went that deep since the questions were very base oriented.
Since CEUs are a requirement, I usually look for NEC updates or revisions, then choose a newer added section where I need to improve my knowledge. I found the solar interesting and informative, and even though the Jade format has changed over the years they have maintained a good balance between content and value.
15 juli 2026
Antwoord van JADE Learning
Thank you so much for the kind words, Darrell! We're thrilled to hear you found the solar course so informative and in-depth. We appreciate you taking the time to share your feedback and look forward to serving you again!
Audio option is brilliant.
The chapter audio option was the deciding factor. Tired of sitting around taking CE classes. I work and listen. No loss of time and $$. Just pause and take the chapter test. One earbud while I work and get my CE done. Brilliant !
18 juni 2026
Antwoord van JADE Learning
Thank you, Timothy! We love hearing that the audio option worked so well for you — being able to learn on the go is something we're proud to offer. See you next time!
Affordable
Affordable, easy to use and well put together as well quick reporting to TDRL.
15 juli 2026
Antwoord van JADE Learning
Thank you, Tony! We're happy to hear everything went smoothly from coursework through certification. Making that process seamless is a top priority, and we appreciate you taking the time to share your experience!
Antwoord van JADE Learning
Thank you so much for the kind words, James! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
Class was fine
Class was fine. Reporting of hours to state board was dreadful. My hours were not reported for two weeks. I called several times and spoke to multiple representatives. All of them said they were working on it , but absolutely nothing was done r or reported. I had to eventually contact the state board myself to get my hours reported. The only upside to that was , the person I spoke to at the board had already had so many complaints and issues with Jade, they added my hours immediately
9 april 2026
Antwoord van JADE Learning
Thank you for your feedback, Jarod. We sincerely apologize for the inconvenience with your hour reporting — that is not the experience we strive to provide. We genuinely appreciate you taking the time to let us know, and we'll use this feedback to make things better.
I have been with JADE since the…
I have been with JADE since the inception of JADE, it has always been a first class operation and I will continue to use them for my continuing education.
13 juli 2026
Antwoord van JADE Learning
Thank you so much for the kind words, Scott! We're thrilled to hear you had a positive experience and truly appreciate your continued loyalty over the years. We look forward to serving you again!
Nothing that I studied was on the new…
Nothing that I studied was on the new tdlr texas jman exam. Save your money
1 april 2026
Antwoord van JADE Learning
Thank you for your feedback, Rolando. We're sorry to hear the course content didn't align with what you were expecting for your exam. We take this seriously and will review our curriculum accordingly.
You didn’t put in my hours for 2 weeks…
You didn’t put in my hours for 2 weeks and i paid for the 2 day to put my hours in. When i called multiple times about it you gave me some bs that i need to wait longer. I tell everyone not to use you con artist
15 juli 2026
Antwoord van JADE Learning
Hi Jake, we're truly sorry for the experience you had with rush reporting. You paid for a service and should have received exactly what you paid for — we completely understand your frustration. We've gone ahead and refunded the rush reporting fee and are committed to making this right and improving the process going forward.
Like the old setup where I can read a…
Like the old setup where I can read a page, one page per question then answer. Also being able to complete the course before I have to pull my credit card out and pay.
1 juli 2026
Antwoord van JADE Learning
Thank you for your honest feedback, Dave. We're sorry to hear the updated format hasn't been to your liking — your input is valuable as we continue refining the platform. We appreciate you sharing your experience.
It was a great experience
It was a great experience. Very efficient. I got what I needed from the school and kept on working. It let me log in and out at my pace which was very helpful.
1 mei 2026
Antwoord van JADE Learning
Thank you for the wonderful feedback, Frank! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!
The new JADE is terrible
The new JADE is terrible compared to the old system, nothing is as easy to navigate, reciprocal licenses are not explained easy to figure out how to get credit for, and personally I have heard of multiple people moving platforms as they do not like the layout or similar instances as i noted above.
16 maart 2026
Antwoord van JADE Learning
Thank you for sharing your experience, Brandon. We're truly sorry the recent changes to the platform have been frustrating. Your feedback is important to us as we work to improve, and we hope to earn back your trust.
There were so many typos
There were so many typos. At least one in every test that would cause you to get wrong answers. It was very annoying. I reported them months ago and they still haven’t been changed.
15 juli 2026
Antwoord van JADE Learning
Thank you for flagging this, Landon. We sincerely apologize for the typos you encountered — that's not the quality experience we strive to deliver. We take this seriously and will ensure our content team reviews and corrects these issues right away.
Antwoord van JADE Learning
Thank you so much for the kind words, Caleb! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
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