Carolina Barreto a customer service rep went above and beyond to help me in a very special way. Not gonna spell it out, just gonna pat her on the back for having a heart.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Amazing quality eye wear at an amazing cost and great customer service. Most definitely my go to frames for any occasion. For anyone that hasn't tried James Oro. I promise if you do you won't be dis... Toon meer
Bedrijf heeft geantwoord
I was worried that I wouldn’t get my order in time for a destination wedding to Colombia. I reached out to explain my situation and Carolina B. exceeded my expectations. I was prepared to not have my... Toon meer
Bedrijf heeft geantwoord
I ordered two pairs of glasses from James Oro and ended up returning both—one because the style just didn’t look right, and the other because the frames were too heavy to wear comfortably on a trip.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Luxury Eyewear Designed In Los Angeles By James Oro. 200+ designs born from in-house innovation that span over a year to complete.
Contactgegevens
Verenigde Staten
- help@jamesoro.com
- jamesoro.com
4,6
Uitstekend
249 reviews
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Amazing quality
I love how fast you get the product and how it comes so well packaged and protected. The quality of the product is why I’ve bought from them again. I bought the serpent authentics in clear with a gold frame and I’ve received many compliments already.
20 oktober 2025
These glasses were everything that I…
These glasses were everything that I hoped for and more the quality of the materials and the weight perfect
7 oktober 2025
Honesty and prompt delivery time.I will…
Honesty and prompt delivery time.I will definitely recommend james auto to my friends
23 oktober 2025
Massive disappointment
I was purchasing the look including gem cut around edge of glasses. That was why I liked them. I did not recieve gem cut on my glasses. In addition. I would expect SOME uv protection
There appears to be NONE as my eyes are sensitive and hurt with the slightest sunglare.
23 oktober 2025
Antwoord van James Oro Eyewear
Thanks for sharing this with us. We’re sorry for the disappointment and understand why this was frustrating, especially if the product didn’t match with what you expected.
We’d like to review your order and confirm the frame details and lens specifications, including UV protection. Please contact us at help@jamesoro.com with your order number so we can look into this and help resolve it asap.
Great experience!
17 oktober 2025
Antwoord van James Oro Eyewear
We're happy to know! Thanks for the feedback
The shades were a lot cheaper than how…
The shades were a lot cheaper than how they were presented in the photos. The plastic isn’t regular quality plastic that you would find in normal sunglass company products. The plastic from James Oro is more similar to the 3D glasses that you get out of a movie theatre. The price should be much lower for the quality that these are. Not worth $170 at all.
21 oktober 2025
Antwoord van James Oro Eyewear
Thanks for taking the time to share this with us. We’re sorry to hear the frames didn’t meet your expectations in terms of look and feel.
Perception of materials and value can vary, and we understand this wasn’t the experience you were hoping for. Our frames are designed with specific materials and finishes, but we respect your perspective and appreciate you being honest about it.
If you’d like us to review your order or discuss options, please reach out to us at help@jamesoro.com with your order number. We’re always open to help where we can.
The quality of the glasses is…
The quality of the glasses is unmatched. Better than more expensive big name brands by far. Also, incredible customer service. It's good to see that y'all stand behind your products and provide customer service on a level I rarely see.
22 oktober 2025
Top shelf designs with respectable…
Top shelf designs with respectable pricing.
Quick shipping
21 oktober 2025
The glasses are modern, sexy and cool!
The glasses are very modern, sexy and cool. James Oro did a great job with making the glasses. The style is compared to or even better than other designer brand glasses out there. I am very impressed with my Titans and I would recommend them to anyone.
18 oktober 2025
The great looking as it was on the…
They are great looking as it was on the site.
I love them .
20 oktober 2025
I bought an amazing product
I bought an amazing product. Loved it. Sometime after I had an issue with my frame but the team got it resolved in no time. I have my new sunglasses and love love it just as much as the first one.
21 oktober 2025
I loved the glasses they were perfect…
I loved the glasses they were perfect and I received compliments on them all night
14 oktober 2025
The sunglasses are fantastic
The sunglasses are fantastic! I have two pairs and they look and feel great.
20 oktober 2025
Antwoord van James Oro Eyewear
We’re really sorry about this and appreciate you flagging it.
Please reach out to us at help@jamesoro.com with your order number so we can investigate immediately and make sure your order is either located or resolved without further delay.
Pimpin made easy
Width of glasses were great, hard to find. Most glasses much to narrow for me7
9 oktober 2025
To narrow on my nose
17 oktober 2025
Antwoord van James Oro Eyewear
Thanks for letting us know. We’re sorry to hear the fit wasn’t right for you.
Fit can vary from person to person, and we’d be happy to review your order and see what options we can offer. Please reach out to us at help@jamesoro.com with your order number so we can help you properly.
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