Carolina Barreto a customer service rep went above and beyond to help me in a very special way. Not gonna spell it out, just gonna pat her on the back for having a heart.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Amazing quality eye wear at an amazing cost and great customer service. Most definitely my go to frames for any occasion. For anyone that hasn't tried James Oro. I promise if you do you won't be dis... Toon meer
Bedrijf heeft geantwoord
I was worried that I wouldn’t get my order in time for a destination wedding to Colombia. I reached out to explain my situation and Carolina B. exceeded my expectations. I was prepared to not have my... Toon meer
Bedrijf heeft geantwoord
I ordered two pairs of glasses from James Oro and ended up returning both—one because the style just didn’t look right, and the other because the frames were too heavy to wear comfortably on a trip.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Luxury Eyewear Designed In Los Angeles By James Oro. 200+ designs born from in-house innovation that span over a year to complete.
Contactgegevens
Verenigde Staten
- help@jamesoro.com
- jamesoro.com
4,6
Uitstekend
249 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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The shipment was fast I love that
The shipment was fast I love that and the glasses is nice thanks again
17 oktober 2025
Prompt delivery & excellent product.
17 oktober 2025
Antwoord van James Oro Eyewear
Thanks for sharing your feedback. We’re sorry to hear the frames didn’t meet your expectations.
We understand that value can feel different from person to person, and we appreciate you taking the time to share your perspective.
The delivery time was quick
The delivery time was quick, and packaging was very impressive,and secured.
16 oktober 2025
High-quality product
High-quality product, fast shipping, well-packaged, and reasonable price.
15 oktober 2025
Antwoord van James Oro Eyewear
We are glad they arrived quickly and that you were happy with your purchase. Thank you for choosing us.
I received my Authentic II clear lenses…
I received my Authentic II clear lenses and I absolutely love them, they are crafted well and look high quality. I only wish they came with a hard case to protect them. Luckily I had an extra coach case that keeps them protected when I’m not wearing.
1 oktober 2025
Antwoord van James Oro Eyewear
Appreciate you noticing the craft. Design and fit are intentional from start to finish. Thank you for your review and for choosing us.
I got what I was looking for. I like it.
Nice glasses. I got what I was expecting for.
14 oktober 2025
Antwoord van James Oro Eyewear
Thank you for choosing us.
Refined and Distinguished Sunglasses
These sunglasses are both versatile and stylish. I'm genuinely impressed with the quality--especially at this price point.
3 oktober 2025
Antwoord van James Oro Eyewear
We are happy to know it. Your review means a lot to us.
God Teir Design!
The design of the glasses are fantastic, packaging is magnificent and express service was extremely fast!
14 oktober 2025
Antwoord van James Oro Eyewear
Thank you for seeing the details. From the frame design to the accessories. Your review is very important to us.
Antwoord van James Oro Eyewear
Thank you for the review. Appreciate you.
Beautifully bold and standout designs!
Beautiful designs that make bold statements along with its superb style boxing and accessories make James Oro a stand out product! Will definitely make my next purchase of designer sunglasses the go to choice!
7 oktober 2025
Antwoord van James Oro Eyewear
That’s the goal. Thanks for riding with us.
Fast delivery
Fast delivery! The glasses are insane making me look more attractive then I am already am! Gives confidence boost and also a lot of compliments!
14 oktober 2025
Antwoord van James Oro Eyewear
Glad to know. Design that earns compliments without trying. Thanks for choosing us.
Javelin glasses
Easy and fast ordering and shipping. I rated it a 4 only because the quality of the actual glasses could be a lot better. I love the concept and the actual frames but for what I paid in my opinion the quality of the lenses could be a lot better.
13 oktober 2025
Best glasses I’ve ever purchased
Best glasses I’ve ever purchased. I’d rather buy James Oro glasses than spend $1,000 on some Prada glasses.
13 oktober 2025
Antwoord van James Oro Eyewear
Thank you for choosing us.
Fast shipping and excellent customer service!
The shipping was incredibly fast and I really appreciated how responsive they were. I mentioned that I needed the item urgently, and they shipped it out right away. Their customer service was excellent — very professional and kind. Highly recommend James Oro Eyewear!
6 oktober 2025
Antwoord van James Oro Eyewear
Thank you for noticing the details. Our customers are very important to us and we want you to have the best experience.
Everything was fine except glasses…
Everything was fine except glasses didn't fit. Return process was pretty easy. Expect a refund shortly.
6 oktober 2025
Antwoord van James Oro Eyewear
It's a shame the frames didn't fit, but we're glad to know the return process went smoothly. We hope to see you again soon.
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