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Japanese Knife Company Reviews 

2.293
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered a Nakiri and a bread knife. Both came well wrapped and super sharp! Unfortunately the ramen bowl I ordered was damaged during internal delivery (staff sent me a picture), which they apologi... Toon meer

Beoordeeld met 5 van de 5 sterren

I went to the kensington store - amazing service, Snehal was so helpful and welcoming, she took the time to show me many different options, listen to me and help me. I am so happy with my knife and ev... Toon meer

Beoordeeld met 5 van de 5 sterren

Went to Japanese Knife Company as a side quest on our London trip. Was just browsing around and Mr. Maulik Shukla was very helpful and informative when we were asking about the knife and the specific... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kensington branch is the best one. I have been buying, repairing and sharpening in this branch for a long time and Snehal is the best. She is always giving my knife back in one day and helping me to f... Toon meer

Bedrijfsgegevens

  1. Messenwinkel
  2. Aanrechtwinkel
  3. Cadeauwinkel
  4. Woonwinkel
  5. Kookwinkel
  6. Slijperij

Over Japanese Knife Company

Geschreven door het bedrijf

For over one thousand years Japan has been at the leading edge in the crafting of breath-taking blades. Today, using those traditional skills combined with modern technology Japanese Knife Company is proud to present the finest range of knives, kitchenware and accessories.

The Japanese Knife Company – famous for introducing Ceramic blades to the UK as well as, laminated, hand folded and bespoke blades – published its first website in 1998 and now has 10 Branches in London, Paris & Stockholm. A knife studio where the customer can try any product and receive educated guidance and help.

With a definitive collection of Japanese blades – over 2000 different styles to choose from – expert advice on selecting the most suitable blade; an in-house sharpening service; lessons on cutting techniques and sharpening; an unparalleled range of sharpening systems, this is an absolute must for anyone seeking the best.

With over 6000 products in our stores and online, we have comprehensive range of knife storage solutions, cookware, kitchen utensils, tableware, barware, books, home & garden products and handmade penknives. Gift vouchers are also available with other wonderful gifting ideas for corporate gifting and special celebrations.

A haven for chefs, home cooks and everyone who appreciates stylish home products.

UK's Leading Cookware Retailer

Geschreven door het bedrijf

Largest Kitchenware Retailer with Excellent Customer Service
Supplying Japanese knives & kitchenware to households and restaurants in UK and Europe for over 26 years.

Free UK delivery for orders over £50

Fast Delivery Worldwide

Fast deliveries from online store and best advice in retail stores.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.293)

581 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

It’s a perfect place with a lovely lady…

It’s a perfect place with a lovely lady snehal selling in it so with a knife expert, kensington store nice place to get knife

29 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Customer,

Thank you so much for your lovely review. We are delighted to hear that you enjoyed your visit to our Kensington store and that Snehal was able to share her expertise and help you with your knife.

We hope you enjoy your knife for many years and we are able to welcome you back again soon.

Beoordeeld met 5 van de 5 sterren

Prince from the team at Greek St was…

Prince from the team at Greek St was fantastic. Helped me restore and sharpen my mothers Ikebana scissors for her birthday. She loves them and the Ikebana book I got from you. thank you so much!

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear customer,

Thank you so much for your wonderful review. We are delighted to hear that Prince was able to help restore and sharpen your mother's Ikebana scissors, and that she loved them along with the Ikebana book.

Thank you again for choosing Japanese Knife Company and we hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

I went in looking for a new knife and…

I went in looking for a new knife and really wanted somewhere I could actually try a few different options before deciding. As someone who loves knives, and with my family treating me to one for my birthday, walking into the shop felt a bit like walking into Wonka World!

I ended up spending far too long in there and trying far too many knives, but at no point did I feel rushed or pressured. I was looked after by Prince, who was incredibly friendly, patient and knowledgeable.

He took the time to explain the differences between the knives I was looking at and suggested a few options I hadn’t originally considered. There was never any hard sell — just genuinely useful advice that helped me work out exactly what suited me.

I eventually walked away with a knife I’m absolutely delighted with, and they even engraved it for me, which made a birthday present feel that little bit more special.

Fantastic experience from start to finish. If you love good knives and want proper advice rather than just buying something from a website, I’d highly recommend a visit.

28 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Chris,

Thank you so much for such a fantastic review. We absolutely loved reading about your experience and are delighted that your visit felt a little like walking into Wonka World!

We are particularly pleased to hear you enjoyed trying all the different knives, and so you were able find the one that was right for you. We hope you enjoy your new knife for many years to come.

Thank you again for your kind words and recommendation. We look forward to welcoming you back to Japanese Knife Company in the future.

Beoordeeld met 5 van de 5 sterren

I recently did a knife sharpening…

I recently did a knife sharpening course. Maulik is clearly an expert and had us putting a fine edge on knives in no time.
I would definitely recommend.

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Robert,

Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your knife sharpening course with Maulik.

It is fantastic to know that you were able to put a fine edge on your knives so quickly.

Thank you again for recommending us and we hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Amazing knowledge

Visited on the 24/8/2026, I was served by Masaya who was fantastic his knowledge on the knives and the steel, the care and what I need was great, very helpful!

Thank you!

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Michael,

We are so very grateful that you have taken the time to write such a kind review of your experience at our Baker Street branch.

We are delighted that you enjoyed the in store customer service and sincerely hope we are able to welcome you back soon.

Beoordeeld met 5 van de 5 sterren

At last I have the Perfect Knife!

After years of walking passed the Kensington branch looking longingly at all the beautiful knives, I finally went in earlier this year to be educated! Thankfully Snehal was there to buzz me in and answer ALL my questions whilst also gently offering up advice and knowledge.
Roll forward to this week and I finally bit the bullet and ended up with the knife I’d always longed for! She’s a beaut and I’m pleased that Snehal was there witness the happy event! Used the new edition to make my dinner. It was super tasty for having the extra knowledge, maintenance advise, waiting for the time to be right and heads up about how sharp the blade would be was appreciated. No claret spilled, I do listen. Sometimes!!

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Jo,

Thank you so much for such a wonderful review. We absolutely loved reading this!

We are delighted that you finally decided to come in and find the knife you had been longing for. It is especially lovely to hear that Snehal was there to answer all your questions, share her knowledge and help you find the perfect knife when the time was right.

We are so pleased you are enjoying your new knife and that the advice on care, maintenance and just how sharp it would be was useful!

Thank you again for choosing Japanese Knife Company and for your kind words about Snehal. We hope your new knife brings you many delicious meals for years to come.

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant service and products

I go to the Chiswick shop. Absolutely brilliant service there and they are so helpful and full of good advice. My recently purchased Strix chef and petty knives are fabulous. These knives are so beautifully made and will last a lifetime. I have realised (a bit late) that it really is worth buying the best you can afford, especially if you use the knives every day. I really could not be happier.

16 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear customer,

Thank you so much for your fantastic review. We are delighted to hear how pleased you are with your Strix knives.

It is wonderful to know that you have found the Chiswick team so helpful and that their advice has made your experience even better. We completely agree that when you use your knives every day, investing in quality makes such a difference, and we hope your new knives give you many years of enjoyment.

Thank you again for your continued support and for your kind words about the team. We look forward to welcoming you back to Chiswick soon.

Beoordeeld met 5 van de 5 sterren

Beautiful selection and amazing upkeep services

Been buying my equipment from the Kensington location for quite some time and I’ve never been disappointed. They have a beautiful selection and offer every service imaginable help keep your knives in top shape. Snehal, who typically runs the store, is wonderfully knowledgeable and provides exceptional help when shopping from the most basic gear to that which is more advanced.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Brenden,

Thank you so much for your wonderful review and for your continued support of our Kensington store.

We are delighted to hear that you have always been pleased with the selection and aftercare services we offer. It is also lovely to hear your kind words about Snehal. We will certainly make sure your feedback is passed on to her.

We really appreciate you choosing Japanese Knife Company for your kitchen equipment over the years and look forward to helping you keep your knives in excellent condition for many more years to come.

Beoordeeld met 5 van de 5 sterren

Needless to say that if one want the…

Needless to say that if one want the best of the best should go to this shop.All my knifes, sharpener and scissors were purchased there. Excellent quality not only of the products but also of very attentive service.
Ultimate shopping experience!!!

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Natalie,

It is fantastic to know that you have purchased your knives, sharpeners and scissors from us over the years. We really appreciate your continued support and your kind words about the experience we aim to provide.

Thank you again for your lovely feedback. We look forward to welcoming you back again soon.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Really helpful and they let you try the knives before you buy. They also teach you how to sharpen. Amazing!

22 juli 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear George,

Thank you so much for your fantastic review. We are delighted to hear that you enjoyed your experience with us.

We believe being able to try the knives and receive advice on sharpening and knife care is an important part of choosing the right Japanese knife, so it is wonderful to hear that you found this helpful.

Thank you again for your kind words and recommendation. We look forward to welcoming you back soon.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing

Absolutely amazing, using the knife daily in the kitchen and I'm still giddy after each dice. Highly recommend!

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Kiran,

Thank you so much for your fantastic review!

We are delighted to hear how much you are enjoying your new knife and that you are still getting that feeling of excitement every time you use it. There is nothing better than finding a knife that makes everyday cooking such a pleasure.

We truly appreciate your recommendation and hope you continue to enjoy your knife for many years to come. We look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, kash was very knowledgeable and shared his input, which was highly valued

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Customer,

Thank you so much for your lovely review.

We are delighted to hear that Kash was so knowledgeable and that you valued his advice and recommendations. Helping our customers find the right knife and sharing our knowledge is something we take great pride in.

The feedback from every customer helps us improve and monitor our customer service levels, so we really appreciate you taking the time to share your experience.

We hope to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

As always the staff are super friendly…

As always the staff are super friendly and knowledgeable. Products are the finest available and the shop is always worth a quick visit if you are nearby. They are certainly the best outlet for Japanese cookware.

3 juli 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Simon,

Thank you so much for your wonderful review and for your continued support.

It is essential that we hear from our regular customers to ensure we are able to maintain our levels of service. It is so lovely to hear that you always find our team friendly and knowledgeable and that you consider our products to be some of the finest available. We are especially pleased that you feel a visit to the shop is always worthwhile when you are nearby.

We truly appreciate your continued support and recommendation, and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Great shop

Great shop, great customer service

31 juli 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Alex,

Thank you so much for your kind review.

We are delighted to hear that you enjoyed your experience with us and were happy with the customer service. The feedback from every customer helps us improve and monitor our customer service levels, so we really appreciate you taking the time to share your experience.

We hope to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

Wonderful products, gift ideas and helpful staff

Great selection of knives. Staff excellent and very helpful in the Wimbledon branch.

22 juli 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Milly,

Thank you so much for your lovely review.

We are delighted to hear that you enjoyed the selection of knives at our Wimbledon branch and found the team so helpful. We have a wonderful range of knives and gifts, so it is always lovely to hear when our customers enjoy exploring the store.

We sincerely look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, quality knife

24 juli 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Colette,

Thank you so much for your kind review.

We are delighted to hear that you were pleased with both the service you received and the quality of your new knife. We hope you enjoy using it for many years to come.

We truly appreciate you taking the time to share your experience and hope to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

Quality and Great Service

The staff was very knowledgeable and helpful in choosing the best knife. The quality of the knife is amazing. We are very happy with our purchase.

28 juli 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Allison,

Thank you so much for your wonderful review.

We are delighted to hear that our team was able to help you choose the right knife and that you are so happy with the quality of your purchase. Finding the right knife is very personal, so it is lovely to know you received the advice you needed.

We hope you enjoy your new knife and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Perfect Store!

Perfect store! Went in to the store to look for a beginners knife, Maulik provided excellent service, and was incredibly knowledgeable. The store has a big focus on care and safety, both in terms of products and general information they provide. Would recommend for anyone who was interested in Japanese cooking and did not know where to start!

10 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear customer,

Thank you so much for your fantastic review.

We are delighted to hear that Maulik helped you choose your first Japanese knife and that his knowledge and advice made your experience so enjoyable. We take great pride in helping customers who are new to Japanese knives understand how to choose, use and care for them safely.

We hope to welcome you back as your Japanese cooking journey continues!

Beoordeeld met 5 van de 5 sterren

Harini was super helpful during the…

Harini was super helpful during the purchase of my first knifes.

Thank you so much!

10 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Pablo,

Thank you so much for your lovely review.

We are delighted to hear that Harini was so helpful when choosing your first knives. We hope she made the experience enjoyable and helped you feel confident with your purchase.

We truly appreciate you taking the time to share your experience, hope you enjoy your new knives and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Got my kitchen knife in good condition…

Got my kitchen knife in good condition I like the harder steel it’s made from its attractive and very sharp bordering o a razor blade . I only used it to slice bread I make myself so it glides thru the bread very easily and I can now cut bread eavenly top to bottom small thing but very satisfying plus the blade is very narrow if you want the best check out these blades very good quality and attractive to behold

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Nick,

Thank you so much for your fantastic review.

It is wonderful to hear how pleased you are with your new knife and how much you are enjoying its sharpness and performance. There really is something very satisfying about getting those perfectly even slices, especially when you have made the bread yourself!

We hope you continue to enjoy using your knife and discovering what it can do. Thank you again for taking the time to share such a detailed review, and we look forward to welcoming you back again in the future.

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